Scope
Reference
PA-FRAM-1705-25-KM
Description
Lot 1: Travel Safety System (Technology Platform & Incident Response)
Lot 1 encompasses the provision of a travel safety system, including a technology platform designed to monitor and manage travellers and travel incidents, alongside 24/7 traveller support and bespoke incident response protocols to support staff and students' travellers.
Lot 2: Travel Risk Consultancy Services
Lot 2 covers travel risk advisory and consultancy services, including support for travel risk assessment for higher risk travel, travel risk policy support, staff and student training, and ongoing advice to support safe international travel and overseas operations at Coventry University Group.
To view and bid for Lot 1: https://www.delta-esourcing.com/respond/U4TH7D5B75
To view and bid for Lot 2: https://www.delta-esourcing.com/respond/5BH8B554RF
To view this notice, please click here:
https://www.delta-esourcing.com/delta/viewNotice.html?noticeId=1008770439
Lot 1. Travel Safety System (Technology Platform & Incident Response)
Description
Lot 1 encompasses the provision of a travel safety system, including a technology platform designed to monitor and manage travellers and travel incidents, alongside 24/7 traveller support and bespoke incident response protocols to support staff and students' travellers.
Lot 2. Travel Risk Consultancy Services
Description
Lot 2 covers travel risk advisory and consultancy services, including support for travel risk assessment for higher risk travel, travel risk policy support, staff and student training, and ongoing advice to support safe international travel and overseas operations at Coventry University Group.
Contract 1. Travel Safety System (Technology Platform & Incident Response)
Lots
Lot 1. Travel Safety System (Technology Platform & Incident Response)
Supplier
Contract value
- £288,000 including VAT
Above the relevant threshold
Award decision date
23 January 2026
Date assessment summaries were sent to tenderers
23 January 2026
Standstill period
- End: 3 February 2026
- 8 working days
Earliest date the contract will be signed
26 February 2026
Contract dates (estimated)
- 30 March 2026 to 29 March 2029
- Possible extension to 29 March 2031
- 5 years
Description of possible extension:
Two x 12 months extensions
Main procurement category
Services
CPV classifications
- 63515000 - Travel services
Contract locations
- UKG33 - Coventry
Contract 2. Travel Risk Consultancy Services
Lots
Lot 2. Travel Risk Consultancy Services
Supplier
Contract value
- £72,000 including VAT
Below the relevant threshold
Award decision date
23 January 2026
Date assessment summaries were sent to tenderers
23 January 2026
Earliest date the contract will be signed
26 February 2026
Contract dates (estimated)
- 30 March 2026 to 29 March 2029
- Possible extension to 29 March 2031
- 5 years
Description of possible extension:
Two x one year extension
Main procurement category
Services
CPV classifications
- 63515000 - Travel services
Contract locations
- UKG33 - Coventry
Information about tenders
Lot 1. Travel Safety System (Technology Platform & Incident Response)
- 6 tenders received
- 6 tenders assessed in the final stage:
- 6 submitted by small and medium-sized enterprises (SME)
- 0 submitted by voluntary, community and social enterprises (VCSE)
- 1 supplier awarded contracts
- 5 suppliers unsuccessful (details included for contracts over £5 million)
Lot 2. Travel Risk Consultancy Services
- 10 tenders received
- 9 tenders assessed in the final stage:
- 9 submitted by small and medium-sized enterprises (SME)
- 0 submitted by voluntary, community and social enterprises (VCSE)
- 1 supplier awarded contracts
- 8 suppliers unsuccessful (details included for contracts over £5 million)
Procedure
Procedure type
Open procedure
Supplier
Securewest International (Risk Management) Limited
- Companies House: 04075026
Woodland House, 45 Estover Close
Plymouth
PL6 7PL
United Kingdom
Email: connorhunter@securewest.com
Region: UKK41 - Plymouth
Small or medium-sized enterprise (SME): Yes
Voluntary, community or social enterprise (VCSE): No
Supported employment provider: No
Public service mutual: No
Contract 1. Travel Safety System (Technology Platform & Incident Response)
Contract 2. Travel Risk Consultancy Services
Contracting authority
Coventry University
- Public Procurement Organisation Number: PMMH-2339-NMGH
Priory Street
Coventry
CV1 5FB
United Kingdom
Email: procurement@coventry.ac.uk
Region: UKG33 - Coventry
Organisation type: Public authority - sub-central government