- Scope of the procurement
- Lot 1A. 1A - Community Support (Westminster) - Bridging & Befriending
- Lot 1B. 1B - Community Support (Westminster) - Community Dementia
- Lot 1C. 1C - Community Support (RBo Kensington & Chelsea) - Volunteer delivered & Community Services
- Lot 1D. 1D - Community Support (RBo Kensington & Chelsea) - Bridging & Befriending
- Lot 1E. 1E - Community Support (RBo Kensington & Chelsea) - Community Dementia
- Lot 2A. 2A - Community Centres/Hubs (Westminster) - Church Street Centre
- Lot 2B. 2B - Community Centres/Hubs (Westminster) - North & South Centre
- Lot 2C. 2C - Community Centres/Hubs (RBo Kensington & Chelsea) - Culturally Responsive Hub
- Lot 2D. 2D - Community Centres/Hubs (RBo Kensington & Chelsea) - North & South Hub
- Lot 3A. 3A - Day Centres (Westminster) - Dementia Day Centre
- Lot 3B. 3B - Day Centres (Westminster) - Integrated Day Centre & Drop In
- Lot 3C. 3C - Day Centres (RBo Kensington & Chelsea) - Integrated Day Centre & Drop In
Section one: Contracting authority
one.1) Name and addresses
Westminster City Council
64 Victoria Street
London
SW1E 6QP
Country
United Kingdom
Region code
UKI - London
Internet address(es)
Main address
https://wcc.ukp.app.jaggaer.com
Buyer's address
one.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge, at
https://wcc.ukp.app.jaggaer.com
Additional information can be obtained from the above-mentioned address
Tenders or requests to participate must be submitted electronically via
https://wcc.ukp.app.jaggaer.com
Tenders or requests to participate must be submitted to the above-mentioned address
one.4) Type of the contracting authority
Regional or local authority
one.5) Main activity
General public services
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Older People Day Opportunity Services 2025
Reference number
P418 Prj_30190
two.1.2) Main CPV code
- 85312000 - Social work services without accommodation
two.1.3) Type of contract
Services
two.1.4) Short description
Westminster City Council and the Royal Borough of Kensington and Chelsea are recommissioning the older peoples’ day opportunity services across the Bi-Borough area to offer a wide range of flexible services that can adapt to people’s changing needs whilst offering targeted support where required.
The procurement opportunity is divided into three lots: Community Support, Age Well Centres/Hubs, and Day Centres. Each lot has multiple ‘sub-lots’ with additional service specific requirements.
This tender is an open procedure under the ‘light touch regime’ in accordance with the Procurement Contract Regulations 2015. Selection criteria include a turnover threshold, and tenderers can apply for more than one sub-lot, but restrictions will be applied as per the ITT documents.
Tenderers can bid for one sub-lot or all 12, however, award restrictions apply.
The contract term is 5 years with the option to extend for an additional 2 + 2 years, starting on 1st October 2025.
two.1.5) Estimated total value
Value excluding VAT: £23,193,918
two.1.6) Information about lots
This contract is divided into lots: Yes
Tenders may be submitted for all lots
Maximum number of lots that may be awarded to one tenderer: 4
two.2) Description
two.2.1) Title
1A - Community Support (Westminster) - Bridging & Befriending
Lot No
1A
two.2.2) Additional CPV code(s)
- 85312000 - Social work services without accommodation
two.2.3) Place of performance
NUTS codes
- UKI32 - Westminster
Main site or place of performance
Westminster
two.2.4) Description of the procurement
Support for isolated older people which will include befriending and linkages to Day Centres.
two.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
two.2.6) Estimated value
Value excluding VAT: £622,233
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months
60
This contract is subject to renewal
Yes
Description of renewals
Up to an additional 48 months
two.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2.14) Additional information
Please refer to tender documents.
Tenderers must meet the average annual turnover threshold for this sub-lot.
two.2) Description
two.2.1) Title
1B - Community Support (Westminster) - Community Dementia
Lot No
1B
two.2.2) Additional CPV code(s)
- 85312000 - Social work services without accommodation
two.2.3) Place of performance
NUTS codes
- UKI32 - Westminster
Main site or place of performance
Westminster
two.2.4) Description of the procurement
Support for those in early to moderate stages of Dementia which will include group activities and 1:1 services.
two.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
two.2.6) Estimated value
Value excluding VAT: £270,000
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months
60
This contract is subject to renewal
Yes
Description of renewals
Up to an additional 48 months
two.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2.14) Additional information
Please refer to tender documents.
Tenderers must meet the average annual turnover threshold for this sub-lot.
two.2) Description
two.2.1) Title
1C - Community Support (RBo Kensington & Chelsea) - Volunteer delivered & Community Services
Lot No
1C
two.2.2) Additional CPV code(s)
- 85312000 - Social work services without accommodation
two.2.3) Place of performance
NUTS codes
- UKI33 - Kensington & Chelsea and Hammersmith & Fulham
Main site or place of performance
Kensington & Chelsea
two.2.4) Description of the procurement
Supporting quality of life and independence, which will include Information & advice, Travel, escorting, shopping support, Small DIY projects, health promotion and intergenerational events.
two.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
two.2.6) Estimated value
Value excluding VAT: £3,327,498
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months
60
This contract is subject to renewal
Yes
Description of renewals
Up to an additional 48 months
two.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2.14) Additional information
Please refer to tender documents.
Tenderers must meet the average annual turnover threshold for this sub-lot.
two.2) Description
two.2.1) Title
1D - Community Support (RBo Kensington & Chelsea) - Bridging & Befriending
Lot No
1D
two.2.2) Additional CPV code(s)
- 85312000 - Social work services without accommodation
two.2.3) Place of performance
NUTS codes
- UKI33 - Kensington & Chelsea and Hammersmith & Fulham
Main site or place of performance
Kensington & Chelsea
two.2.4) Description of the procurement
Support for isolated older people which will include befriending and linkages to Day Centres.
two.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
two.2.6) Estimated value
Value excluding VAT: £558,000
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months
60
This contract is subject to renewal
Yes
Description of renewals
Up to an additional 48 months
two.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2.14) Additional information
Please refer to tender documents.
Tenderers must meet the average annual turnover threshold for this sub-lot.
two.2) Description
two.2.1) Title
1E - Community Support (RBo Kensington & Chelsea) - Community Dementia
Lot No
1E
two.2.2) Additional CPV code(s)
- 85312000 - Social work services without accommodation
two.2.3) Place of performance
NUTS codes
- UKI33 - Kensington & Chelsea and Hammersmith & Fulham
Main site or place of performance
Kensington & Chelsea
two.2.4) Description of the procurement
Support for those in early to moderate stages of Dementia which will include group activities and 1:1 services.
two.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
two.2.6) Estimated value
Value excluding VAT: £522,000
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months
60
This contract is subject to renewal
Yes
Description of renewals
Up to an additional 48 months
two.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2.14) Additional information
Please refer to tender documents.
Tenderers must meet the average annual turnover threshold for this sub-lot.
two.2) Description
two.2.1) Title
2A - Community Centres/Hubs (Westminster) - Church Street Centre
Lot No
2A
two.2.2) Additional CPV code(s)
- 85312000 - Social work services without accommodation
two.2.3) Place of performance
NUTS codes
- UKI32 - Westminster
Main site or place of performance
Westminster
two.2.4) Description of the procurement
Hub based activities includes global majority partnerships, physical exercise, knowledge and skills-based activities, social connection.
two.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
two.2.6) Estimated value
Value excluding VAT: £1,024,632
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months
60
This contract is subject to renewal
Yes
Description of renewals
Up to an additional 48 months
two.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2.14) Additional information
Please refer to tender documents.
Tenderers must meet the average annual turnover threshold for this sub-lot.
two.2) Description
two.2.1) Title
2B - Community Centres/Hubs (Westminster) - North & South Centre
Lot No
2B
two.2.2) Additional CPV code(s)
- 85312000 - Social work services without accommodation
two.2.3) Place of performance
NUTS codes
- UKI32 - Westminster
Main site or place of performance
Westminster
two.2.4) Description of the procurement
Hub based activities including Physical exercise, knowledge, and skills-based activities, Social connection.
two.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
two.2.6) Estimated value
Value excluding VAT: £2,325,807
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months
60
This contract is subject to renewal
Yes
Description of renewals
Up to an additional 48 months
two.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2.14) Additional information
Please refer to tender documents.
Tenderers must meet the average annual turnover threshold for this sub-lot.
two.2) Description
two.2.1) Title
2C - Community Centres/Hubs (RBo Kensington & Chelsea) - Culturally Responsive Hub
Lot No
2C
two.2.2) Additional CPV code(s)
- 85312000 - Social work services without accommodation
two.2.3) Place of performance
NUTS codes
- UKI33 - Kensington & Chelsea and Hammersmith & Fulham
Main site or place of performance
Kensington & Chelsea
two.2.4) Description of the procurement
Hub based activities and support for people with complex needs.
two.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
two.2.6) Estimated value
Value excluding VAT: £1,423,881
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months
60
This contract is subject to renewal
Yes
Description of renewals
Up to an additional 48 months
two.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2.14) Additional information
Please refer to tender documents.
Tenderers must meet the average annual turnover threshold for this sub-lot.
two.2) Description
two.2.1) Title
2D - Community Centres/Hubs (RBo Kensington & Chelsea) - North & South Hub
Lot No
2D
two.2.2) Additional CPV code(s)
- 85312000 - Social work services without accommodation
two.2.3) Place of performance
NUTS codes
- UKI33 - Kensington & Chelsea and Hammersmith & Fulham
Main site or place of performance
Kensington & Chelsea
two.2.4) Description of the procurement
Hub based activities including Physical exercise, knowledge and skills-based activities, Social connection.
two.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
two.2.6) Estimated value
Value excluding VAT: £3,508,362
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months
60
This contract is subject to renewal
Yes
Description of renewals
Up to an additional 48 months
two.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2.14) Additional information
Please refer to tender documents.
Tenderers must meet the average annual turnover threshold for this sub-lot.
two.2) Description
two.2.1) Title
3A - Day Centres (Westminster) - Dementia Day Centre
Lot No
3A
two.2.2) Additional CPV code(s)
- 85312000 - Social work services without accommodation
two.2.3) Place of performance
NUTS codes
- UKI32 - Westminster
Main site or place of performance
Westminster
two.2.4) Description of the procurement
Dementia support including person centred care and physical activities
two.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
two.2.6) Estimated value
Value excluding VAT: £4,715,496
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months
60
This contract is subject to renewal
Yes
Description of renewals
Up to an additional 48 months
two.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2.14) Additional information
Please refer to tender documents.
Tenderers must meet the average annual turnover threshold for this sub-lot.
two.2) Description
two.2.1) Title
3B - Day Centres (Westminster) - Integrated Day Centre & Drop In
Lot No
3B
two.2.2) Additional CPV code(s)
- 85312000 - Social work services without accommodation
two.2.3) Place of performance
NUTS codes
- UKI32 - Westminster
Main site or place of performance
Westminster
two.2.4) Description of the procurement
Older adults and Dementia support including person centred care and Physical activities
two.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
two.2.6) Estimated value
Value excluding VAT: £1,958,733
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months
60
This contract is subject to renewal
Yes
Description of renewals
Up to an additional 48 months
two.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2.14) Additional information
Please refer to tender documents.
Tenderers must meet the average annual turnover threshold for this sub-lot.
two.2) Description
two.2.1) Title
3C - Day Centres (RBo Kensington & Chelsea) - Integrated Day Centre & Drop In
Lot No
3C
two.2.2) Additional CPV code(s)
- 85312000 - Social work services without accommodation
two.2.3) Place of performance
NUTS codes
- UKI33 - Kensington & Chelsea and Hammersmith & Fulham
Main site or place of performance
Kensington & Chelsea
two.2.4) Description of the procurement
Older adults and Dementia support including person centred care, physical activities, and social connection opportunities.
two.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
two.2.6) Estimated value
Value excluding VAT: £2,937,276
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months
60
This contract is subject to renewal
Yes
Description of renewals
Up to an additional 48 months
two.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2.14) Additional information
Please refer to tender documents.
Tenderers must meet the average annual turnover threshold for this sub-lot.
Section three. Legal, economic, financial and technical information
three.1) Conditions for participation
three.1.2) Economic and financial standing
Selection criteria as stated in the procurement documents
three.1.3) Technical and professional ability
Selection criteria as stated in the procurement documents
three.2) Conditions related to the contract
three.2.2) Contract performance conditions
Refer to contract documents.
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
four.2) Administrative information
four.2.1) Previous publication concerning this procedure
Notice number: 2024/S 000-015356
four.2.2) Time limit for receipt of tenders or requests to participate
Date
11 April 2025
Local time
12:00pm
four.2.4) Languages in which tenders or requests to participate may be submitted
English
four.2.6) Minimum time frame during which the tenderer must maintain the tender
Duration in months: 6 (from the date stated for receipt of tender)
four.2.7) Conditions for opening of tenders
Date
11 April 2025
Local time
12:00pm
Section six. Complementary information
six.1) Information about recurrence
This is a recurrent procurement: Yes
Estimated timing for further notices to be published: September 2030
six.3) Additional information
This opportunity and all associated procurement documents will be accessible via our City of Westminster Procurement and Contracts portal ("the Portal"), kindly visit https://wcc.ukp.app.jaggaer.com and search for the following reference: ITT_30190 - Older People Day Opportunity Services 2025. If you have any questions, please submit these through the portal.
Our portal is free to register on.
To view details of the Opportunity via the Portal please click the following link and click on Opportunities: https://wcc.ukp.app.jaggaer.com
Or browse as follows:
- Connect to https://wcc.ukp.app.jaggaer.com
- Enter your Username and Password
- Go to Published Opportunities
- Click on the Project Title to view details
six.4) Procedures for review
six.4.1) Review body
The High Court of Justice
The Royal Court of Justice, The Strand
London
WC2A 2LL
Country
United Kingdom
six.4.3) Review procedure
Precise information on deadline(s) for review procedures
Precise information on deadline(s) for review procedures:
In accordance with Regulation 86 (Notices of decisions to award a contract), Regulation 87 (Standstill Period) and Regulations 91 (Enforcement of duties through the Court) of the Public Contracts Regulations 2015 (as amended).