Section one: Contracting authority/entity
one.1) Name and addresses
Crown Office and Procurator Fiscal Service
Crown Office, 25 Chambers Street
Edinburgh
EH1 1LA
Contact
Katherine Brown
procurementreturns@copfs.gov.uk
Telephone
+44 3000203000
Fax
+44 8445614069
Country
United Kingdom
NUTS code
UKM - Scotland
Internet address(es)
Main address
Buyer's address
https://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA00292
one.4) Type of the contracting authority
National or federal Agency/Office
one.5) Main activity
Social protection
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
PROMiS Software Support & Maintenance
Reference number
COPFS-2023-325
two.1.2) Main CPV code
- 72261000 - Software support services
two.1.3) Type of contract
Services
two.1.4) Short description
Expertise support and maintenance of the bespoke PROMiS Case Management System and underlying database shema including provision of bugs/issue resolutions. This is to allow the PROMiS system to continue in an essential role in the COPFS' Case Management digital system.
two.1.6) Information about lots
This contract is divided into lots: No
two.1.7) Total value of the procurement (excluding VAT)
Lowest offer: 106,835 USD / Highest offer: 350,505 USD taken into consideration
two.2) Description
two.2.2) Additional CPV code(s)
- 72261000 - Software support services
two.2.3) Place of performance
NUTS codes
- UKM - Scotland
two.2.4) Description of the procurement
Expertise support and maintenance of the bespoke PROMiS Case Management System and underlying database shema including provision of bugs/issue resolutions. This is to allow the PROMiS system to continue in an essential role in the COPFS' Case Management digital system.
It is a bespoke system, requiring knowledge and expertise of supporting the solution. Inslaw are the sole vendor for the PROMIS Software and the only company that offers support and consultancy services in the marketplace. The availability of this experienced supplier will deliver important supplier support and experience, both in terms of supporting current systems and in modernising our solutions as part of our Digital Strategy.
two.2.5) Award criteria
Price
two.2.11) Information about options
Options: Yes
Description of options
2 x 12month option to extend
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Award of a contract without prior publication of a call for competition in the cases listed below
- The procurement falls outside the scope of application of the regulations
Explanation:
Inslaw wrote the PROMIS system and as such are the lone suppliers
Expertise support and maintenance of the bespoke PROMiS Case Management System and underlying database shema including provision of bugs/issue resolutions. This is to allow the PROMiS system to continue in an essential role in the COPFS' Case Management digital system.
It is a bespoke system, requiring knowledge and expertise of supporting the solution. Inslaw are the sole vendor for the PROMIS Software and the only company that offers support and consultancy services in the marketplace. The availability of this experienced supplier will deliver important supplier support and experience, both in terms of supporting current systems and in modernising our solutions as part of our Digital Strategy.
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
four.2) Administrative information
four.2.1) Previous publication concerning this procedure
Notice number: 2021/S 000-649467
Section five. Award of contract/concession
Contract No
COPFS-2023-325
A contract/lot is awarded: Yes
five.2) Award of contract/concession
five.2.1) Date of conclusion of the contract
27 February 2024
five.2.2) Information about tenders
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor/concessionaire
INSLAW, INC.
8116 Gainsborough Court East
Potomac
20854
Telephone
+301 526-2870
Country
United States
NUTS code
- US - United States
The contractor/concessionaire is an SME
No
five.2.4) Information on value of contract/lot/concession (excluding VAT)
Lowest offer: £106,835 / Highest offer: £350,505 taken into consideration
Section six. Complementary information
six.3) Additional information
(SC Ref:759280)
six.4) Procedures for review
six.4.1) Review body
Sheriff Clerk's Office
PO Box 23, 1 Carlton Place
Glasgow
G5 9DA
Country
United Kingdom