Scope
Description
The system demonstration showed that this system was highly configurable to our needs and requirements at Citizen, and saves time with a task that takes many hours taking a few clicks to create as otherwise the health and safety team would have to spend many hours producing the statistic reports for committees. The system app looks very simple to use and has functionality for incident report forms to be filled in by voice command instead of typing, this will be highly advantageous to frontline staff trying to complete the incident reports. Audits can be created and carried out in the system and on the app. This will allow for statistic reports to be generated for the committees and different audits can be created. This will allow in time for audits completed outside of the Health and Safety team to be carried out on the app i.e. Maintenance Ops supervisor audits. This will allow maintenance ops to report on these more easily and ensure KPIs are being met.
Contract 1
Supplier
Contract value
- £65,000 excluding VAT
- £75,000 including VAT
Below the relevant threshold
Earliest date the contract will be signed
20 February 2026
Contract dates (estimated)
- 23 February 2026 to 23 February 2028
- Possible extension to 23 February 2029
- 3 years, 1 day
Description of possible extension:
The Agreement may be extended for up to one (1) additional year by mutual written agreement of both parties, where services or activities are progressing satisfactorily and there is a continued operational, strategic, or business need, where additional time is required to complete the agreed scope, or where delays have occurred due to factors beyond the reasonable control of either party; during any extension period, all existing terms and conditions of the Agreement shall continue to apply unless otherwise agreed in writing.
Main procurement category
Services
CPV classifications
- 71317200 - Health and safety services
- 71317210 - Health and safety consultancy services
Contract locations
- UKC - North East (England)
- UKD - North West (England)
- UKE - Yorkshire and the Humber
- UKF - East Midlands (England)
- UKG - West Midlands (England)
- UKH - East of England
- UKI - London
- UKJ - South East (England)
- UKK - South West (England)
Procedure
Procedure type
Below threshold - without competition
Supplier
Eco Online
Aldgate Tower, 2 Leman Street
London
E1 8FA
United Kingdom
Email: support.en@ecoonline.com
Region: UKI42 - Tower Hamlets
Small or medium-sized enterprise (SME): No
Voluntary, community or social enterprise (VCSE): No
Contract 1
Contracting authority
Citizen Housing Group Ltd
- Charity Commission (England and Wales): 8181
- Public Procurement Organisation Number: PWJN-9145-YTML
4040 Lakeside
Birmingham
B377YN
United Kingdom
Region: UKG32 - Solihull
Organisation type: Public authority - sub-central government