Section one: Contracting authority
one.1) Name and addresses
Redcar & Cleveland Borough Council
Redcar & Cleveland House, Kirkleatham Street
REDCAR
TS10 1RT
Contact
Debbie Seaman
debbie.seaman@redcar-cleveland.gov.uk
Telephone
+44 1642774774
Country
United Kingdom
Region code
UKC12 - South Teesside
Justification for not providing organisation identifier
Not on any register
Internet address(es)
Main address
one.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge, at
Additional information can be obtained from the above-mentioned address
Tenders or requests to participate must be submitted electronically via
one.4) Type of the contracting authority
Regional or local authority
one.5) Main activity
General public services
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Provision of Telecare Services
Reference number
OPEN2025244
two.1.2) Main CPV code
- 85100000 - Health services
two.1.3) Type of contract
Services
two.1.4) Short description
Redcar and Cleveland Borough Council is seeking to appoint a suitably experienced provider to deliver all aspects of a Telecare installation, monitoring and response service. This will include purchase, installation, monitoring and maintenance of telecare assistive technology equipment, management of an alarm response centre and a mobile response service.
two.1.5) Estimated total value
Value excluding VAT: £2,320,000
two.1.6) Information about lots
This contract is divided into lots: No
two.2) Description
two.2.3) Place of performance
NUTS codes
- UKC1 - Tees Valley and Durham
two.2.4) Description of the procurement
Redcar and Cleveland Borough Council is seeking to appoint a suitably experienced provider to deliver all aspects of a Telecare installation, monitoring and response service. This will include purchase, installation, monitoring and maintenance of telecare assistive technology equipment, management of an alarm response centre and a full mobile response service.
Please be advised that Redcar and Cleveland Borough Council are conducting this procurement via OPEN .
https://open-uk.org/. You will need to register as a supplier on the site (registration is free) and search for the opportunity within the Browse Opportunities section and register your interest.
two.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months
48
This contract is subject to renewal
Yes
Description of renewals
On expiry.
two.2.10) Information about variants
Variants will be accepted: Yes
two.2.11) Information about options
Options: No
two.2.14) Additional information
Variants will be evaluated based on the same evaluation criteria as is stated in the tender documentation.
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
four.2) Administrative information
four.2.2) Time limit for receipt of tenders or requests to participate
Date
27 March 2025
Local time
2:00pm
four.2.4) Languages in which tenders or requests to participate may be submitted
English
four.2.6) Minimum time frame during which the tenderer must maintain the tender
Duration in months: 48 (from the date stated for receipt of tender)
four.2.7) Conditions for opening of tenders
Date
27 March 2025
Local time
2:05pm
Place
Redcar and Cleveland
Information about authorised persons and opening procedure
Redcar and Cleveland Officer
Section six. Complementary information
six.1) Information about recurrence
This is a recurrent procurement: No
six.3) Additional information
Please be advised that Redcar and Cleveland Borough Council are conducting this procurement via OPEN .
https://open-uk.org/. You will need to register as a supplier on the site (registration is free) and search for the opportunity within the Browse Opportunities section and register your interest.
six.4) Procedures for review
six.4.1) Review body
Redcar and Cleveland Borough Council
Redcar & Cleveland House, Kirkleatham Street
Redcar
TS10 1RT
Telephone
+44 1642774774
Country
United Kingdom