Tender

On Train Wifi and Mobile Data SIMs

  • TRANSPORT UK EAST MIDLANDS LIMITED

F05: Contract notice – utilities

Notice identifier: 2025/S 000-005888

Procurement identifier (OCID): ocds-h6vhtk-04e41c

Published 19 February 2025, 2:55pm



Section one: Contracting entity

one.1) Name and addresses

TRANSPORT UK EAST MIDLANDS LIMITED

2nd Floor St Andrew's House

LONDON

EC4A3AG

Contact

Charlotte Waller

Email

charlotte.waller@eastmidlandsrailway.co.uk

Country

United Kingdom

Region code

UKF - East Midlands (England)

Companies House

09860485

Internet address(es)

Main address

https://www.eastmidlandsrailway.co.uk/

one.3) Communication

The procurement documents are available for unrestricted and full direct access, free of charge, at

http://redirect.transaxions.com/events/lidri

Additional information can be obtained from the above-mentioned address

Tenders or requests to participate must be submitted electronically via

http://redirect.transaxions.com/events/lidri

one.6) Main activity

Railway services


Section two: Object

two.1) Scope of the procurement

two.1.1) Title

On Train Wifi and Mobile Data SIMs

two.1.2) Main CPV code

  • 72300000 - Data services

two.1.3) Type of contract

Services

two.1.4) Short description

The provision of SIMs for EMR staff Mobile devices and tablets, the On-Train WiFi services for EMR customers, and sundry mobile computing devices without access to WiFi.

Aims

To enable customers to access the internet via on train WiFi

To provide EMR staff with voice and data services for mobile devices

Consolidation of multiple contracts

Management of SIMs via a single online portal

Ensure Network coverage across the EMR rail network

Flexibility to move between mobile network operators

Provide excellent customer service to EMR customers and staff

Ensure value for money

two.1.6) Information about lots

This contract is divided into lots: No

two.2) Description

two.2.3) Place of performance

NUTS codes
  • UKD - North West (England)
  • UKE - Yorkshire and the Humber
  • UKF - East Midlands (England)
  • UKI - London

two.2.4) Description of the procurement

This document defines the requirements for a contract for the provision of SIMs for EMR staff Mobile devices and tablets, the On-Train WiFi services for EMR customers, and sundry mobile computing devices without access to WiFi.

Aims

To enable customers to access the internet via on train WiFi

To provide EMR staff with voice and data services for mobile devices

Consolidation of multiple contracts

Management of SIMs via a single online portal

Ensure Network coverage across the EMR rail network

Flexibility to move between mobile network operators

Provide excellent customer service to EMR customers and staff

Ensure value for money

two.2.5) Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents

two.2.7) Duration of the contract, framework agreement or dynamic purchasing system

Start date

1 August 2025

End date

18 October 2026

This contract is subject to renewal

Yes

Description of renewals

Option to extend for a further 4 years in 1 year increments.

two.2.10) Information about variants

Variants will be accepted: No

two.2.11) Information about options

Options: Yes

Description of options

Option to extend for a further 4 years in 1 year increments.


Section four. Procedure

four.1) Description

four.1.1) Type of procedure

Negotiated procedure with prior call for competition

four.1.8) Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: No

four.2) Administrative information

four.2.2) Time limit for receipt of tenders or requests to participate

Date

24 March 2025

Local time

10:00am

four.2.4) Languages in which tenders or requests to participate may be submitted

English

four.2.6) Minimum time frame during which the tenderer must maintain the tender

Duration in months: 6 (from the date stated for receipt of tender)


Section six. Complementary information

six.1) Information about recurrence

This is a recurrent procurement: No

six.4) Procedures for review

six.4.1) Review body

East Midlands Railway

Locomotive House, Locomotive Way

Derby

DE24 8PU

Email

charlotte.waller@eastmidlandsrailway.co.uk

Country

United Kingdom