Scope
Reference
1394
Description
Community Housing is procuring a single provider to deliver a comprehensive Extra Care service across its Worcestershire schemes. The contract covers the delivery of regulated personal care, emergency and unplanned response, medication support, and wellbeing-focused interventions for adults aged 55+ living in Extra Care housing. The Provider will maintain a 24/7 onsite presence at each scheme, delivering planned care in line with individual support plans and responding to emergencies within required timescales. The service includes full responsibility for safe medication support in accordance with local policy, including prompting, assisting, and administering medication, accurate MAR recording, and escalation of concerns. The Provider must ensure a trained and competent workforce, meeting all mandatory training, Care Certificate, supervision, and competency requirements set out in the training and care standards brief. The contract also requires effective collaboration with Community Housing's scheme staff, Worcestershire County Council, and health professionals to support continuity of care, safeguarding, risk management, and resident wellbeing. The provider must operate in line with CQC regulatory requirements for personal care, maintain accurate records, and support a culture of safety, dignity, and independence. TUPE will apply to the incoming workforce. It should be noted that Community Housing are the organisation carrying out this procurement and have been given authority to do so by Worcestershire County Council. The eventual contract subsequent from this tender will have Worcestershire County Council as the Client. However this contract is for Extra Care Services currently delivered by Community Housing only, not the wider care provision in the council area.
Total value (estimated)
- £300,000 excluding VAT
- £360,000 including VAT
Above the relevant threshold
Contract dates (estimated)
- 12 May 2026 to 12 May 2028
- Possible extension to 12 May 2031
- 5 years, 1 day
Description of possible extension:
The contract is for an initial 2 year term, then we 3 x 1 year optional extensions. This means the maximum total term is 5 years.
Main procurement category
Services
CPV classifications
- 85323000 - Community health services
- 80511000 - Staff training services
- 80560000 - Health and first-aid training services
- 80570000 - Personal development training services
- 85149000 - Pharmacy services
- 85311100 - Welfare services for the elderly
- 85311200 - Welfare services for disabled people
- 85320000 - Social services
Contract locations
- UKG12 - Worcestershire
- UKG1 - Herefordshire, Worcestershire and Warwickshire
Participation
Legal and financial capacity conditions of participation
Listed in the tender documents.
Technical ability conditions of participation
Listed in the tender documents.
Particular suitability
Small and medium-sized enterprises (SME)
Submission
Enquiry deadline
11 February 2026, 5:00pm
Tender submission deadline
23 February 2026, 12:00pm
Submission address and any special instructions
Tenders may be submitted electronically
Yes
Languages that may be used for submission
English
Award decision date (estimated)
6 April 2026
Recurring procurement
Publication date of next tender notice (estimated): 1 October 2030
Award criteria
| Name | Type | Weighting |
|---|---|---|
| Quality | Quality | 100% |
Other information
Conflicts assessment prepared/revised
Yes
Procedure
Procedure type
Open procedure
Justification for not publishing a preliminary market engagement notice
Insufficient time in the procurement timetable prevented market engagement.
Contracting authority
Community Housing
- Public Procurement Organisation Number: PHDT-3538-YJVJ
3 Foley Grove
Kidderminster
DY11 7PT
United Kingdom
Region: UKG12 - Worcestershire
Organisation type: Public authority - sub-central government
Other organisation
These organisations are carrying out the procurement, or part of it, on behalf of the contracting authorities.
Worcestershire County Council
Summary of their role in this procurement: The eventual client of the winning bidder. They have given Community Housing authority to carry out the procurement as it concerns Community Housing's sites.
- Public Procurement Organisation Number: PRPQ-4584-WLPQ
County Hall, Spetchley Road
Worcester
WR5 2NP
United Kingdom
Contact name: Andreea Miron
Email: amiron@worcestershire.gov.uk
Region: UKG12 - Worcestershire