Scope
Reference
EST/OS/513
Description
Bournemouth University (BU) requires the services of a cleaning contractor to ensure its estate is cleaned and serviced to a high standard for the benefit of the students, staff, visitors and affiliates on a 24-hour, 365 days a year basis.
BU's core objectives for the Contract are as follows:
• High-level customer service, and overall high levels of cleanliness across the BU estate
• Safety and wellbeing of students, staff, affiliates, and members of the public, as well as all visitors to BU premises
• Prevention of disease and bacterial spread across or throughout BU's estate
• Minimising changes in Contractor personnel, both operatives and in the contract management team
• Continuity of service including absence cover
• Increasing focus on environmental and social sustainability throughout the supply chain
• Adoption and deployment of technology-based solutions
• Continued innovation and adoption of industry best practice
• Cost savings and Value for Money delivered throughout the duration of the Contract
• Appointed Supplier to act as an extension of the BU Estates team and report any accidents, incidences, near misses and estate maintenance defects observed by staff
The contract commencement date is 01 October 2026. The Contract term will be 10 (ten) years but will incorporate a 6 (six) month break clause that the University can choose to invoke at any time, for any reason. This means that the University can choose to end the Contract early, after the 6 (six) month notice period has passed.
Total value (estimated)
- £26,500,000 including VAT
Above the relevant threshold
Contract dates (estimated)
- 1 October 2026 to 30 September 2036
- 10 years
Main procurement category
Services
CPV classifications
- 90910000 - Cleaning services
- 90911100 - Accommodation cleaning services
- 90911200 - Building-cleaning services
- 90919200 - Office cleaning services
Contract locations
- UKK24 - Bournemouth, Christchurch and Poole
Submission
Enquiry deadline
27 February 2026, 12:00pm
Tender submission deadline
13 March 2026, 12:00pm
Submission address and any special instructions
Bidders must register their interest via the In-Tend portal at https://in-tendhost.co.uk/bournemouthuniversity. Once registered, bidders will be able to access and download the tender documentation and submit their bid electronically.
Tenders may be submitted electronically
Yes
Languages that may be used for submission
English
Award decision date (estimated)
21 July 2026
Recurring procurement
Publication date of next tender notice (estimated): 22 January 2036
Award criteria
| Name | Type | Weighting |
|---|---|---|
| Quality Questions | Quality | 45% |
| Price | Price | 40% |
| Presentation | Quality | 10% |
| Environmental, Sustainability & Social Value | Quality | 5% |
Other information
Conflicts assessment prepared/revised
Yes
Procedure
Procedure type
Open procedure
Contracting authority
Bournemouth University
- Public Procurement Organisation Number: PVRY-5141-LLTP
Poole House, Talbot Campus, Fern Barrow
Poole
BH12 5BB
United Kingdom
Contact name: Olly Sanders
Telephone: 01202961623
Email: procurement@bournemouth.ac.uk
Website: https://www.bournemouth.ac.uk
Region: UKK24 - Bournemouth, Christchurch and Poole
Organisation type: Public authority - sub-central government