Section one: Contracting authority
one.1) Name and addresses
Intellectual Property Office
Concept House, Cardiff Road
Newport
NP10 8QQ
Contact
Category Manager
Corporate-Commercial@ipo.gov.uk
Telephone
+44 3000200015
Country
United Kingdom
NUTS code
UKL21 - Monmouthshire and Newport
Internet address(es)
Main address
https://www.gov.uk/government/organisations/intellectual-property-office
Buyer's address
https://www.ipo.force.com/s/Welcome
one.3) Communication
Additional information can be obtained from the above-mentioned address
one.4) Type of the contracting authority
Ministry or any other national or federal authority
one.5) Main activity
Economic and financial affairs
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Open Banking Payment Services
Reference number
C2278
two.1.2) Main CPV code
- 66110000 - Banking services
two.1.3) Type of contract
Services
two.1.4) Short description
The IPO has identified a requirement for the provision of Payment Initiation and potentially Account Information Services in order to enable our customers to pay us by bank transfer (harnessing open banking opportunities) using a secure, simple, and efficient process as currently, our bank transfer journey is non-automated.
It is anticipated that during the term of the contract Account Information Services may be required to deliver enhanced and tailored financial services therefore interested suppliers must have the ability to provide both services from the outset.
two.1.5) Estimated total value
Value excluding VAT: £300,000
two.1.6) Information about lots
This contract is divided into lots: No
two.2) Description
two.2.2) Additional CPV code(s)
- 66170000 - Financial consultancy, financial transaction processing and clearing-house services
- 66110000 - Banking services
two.2.3) Place of performance
NUTS codes
- UKL21 - Monmouthshire and Newport
Main site or place of performance
Concept House Cardiff Road, Newport NP10 8QQ
two.2.4) Description of the procurement
The IPO has identified a requirement for the provision of Payment Initiation and potentially Account Information Services in order to enable our customers to pay us by bank transfer (harnessing open banking opportunities) using a secure, simple, and efficient process as currently, our bank transfer journey is non-automated.
It is anticipated that during the term of the contract Account Information Services may be required to deliver enhanced and tailored financial services therefore interested suppliers must have the ability to provide both services from the outset.
As part of the IP Right granting process, our customers currently pay for our services (applications/renewals for Patents, Trade Marks, Design rights) using a variety of payment methods. We are looking to enhance our offering to customers with a focus on digitisation and efficiency to modernise both internal and external processes, ensuring this is fit for purpose.
Over the next couple of years we will be introducing new digital services as part of our 'One IPO Transformation Programme' - IPO launches One IPO transformation programme.
We have the opportunity to align changes to our payment methods with the launch of these new digital services.
It is anticipated that the required services should meet the following standards:
- Global coverage
- Meet government digital accessibility standards
- Real time payments
- Strong customer authentication (PSD2 compliant)
- Fully WCAG 2.1 AA complaint (accessibility) - Web Content Accessibility Guidelines (WCAG) 2.1 (w3.org)
For the avoidance of doubt, the requirement will not include the following services:
- Direct debit
- Virtual / lodge cards
- Credit services
two.3) Estimated date of publication of contract notice
10 April 2023
Section four. Procedure
four.1) Description
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
Section six. Complementary information
six.3) Additional information
The purpose of the market engagement is to provide the market with the opportunity to influence the potential structure of the proposed tender process.
However, please note that the IPO might decide to use this Prior Information Notice as a means of reducing the timescales to tender under Regulation 27(4) of the Public Contracts Regulations 2015.
To respond to this market engagement and access the associated documents, please go to - https://atamis-2198.my.salesforce-sites.com/ProSpend__CS_ContractPage?SearchType=projects&uid=a078d000005LdVCAA0&searchStr=&sortStr=Recently+Published&page=1&filters=&County=