Section one: Contracting authority
one.1) Name and addresses
Leicester City Council
City Hall, 115 Charles Street
Leicester
LE1 1FZ
Contact
Mr Muhammad Sidat
muhammad.sidat@leicester.gov.uk
Telephone
+44 1164543325
Country
United Kingdom
Region code
UKF21 - Leicester
Internet address(es)
Main address
Buyer's address
one.1) Name and addresses
Leicester, Leicestershire and Rutland NHS Integrated Care Board
County Hall, Glenfield
Leicester
LE3 8TB
procurement-asc@leicester.gov.uk
Country
United Kingdom
Region code
UKF22 - Leicestershire CC and Rutland
Internet address(es)
Main address
https://leicesterleicestershireandrutland.icb.nhs.uk/
one.2) Information about joint procurement
The contract involves joint procurement
one.4) Type of the contracting authority
Regional or local authority
one.5) Main activity
General public services
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
ASC0307 - Home Care Service Leicester
Reference number
DN711941
two.1.2) Main CPV code
- 85000000 - Health and social work services
two.1.3) Type of contract
Services
two.1.4) Short description
Leicester City Council (‘the ‘Authority’) in addition to Leicester, Leicestershire and Rutland NHS Integrated Care Board invited Tenders for the provision of the Home Care Service, Leicester. Leicester City Council led the procurement on behalf of Leicester City Council and Leicester, Leicestershire and Rutland NHS Integrated Care Board (ICB).
The purpose of the Home Care Service is to provide support to People in their own homes so that they can remain living at home for as long as possible. Home Care Service Providers will promote independence and support People to maintain their existing skills and/or acquire new skills to ensure the best quality of life possible.
The Authority has awarded Framework Agreements for each Lot. The maximum number of providers to be awarded a Framework Agreement for each Lot is 30 for Lot 1 - 'General Home Care Support', and 5 for Lot 2 - 'High Dependency Home Care Support'. Tenderers should note that both Lots 1 and 2 services are commissioned for the Authority and the LLR ICB.
A section 75 agreement drafted in accordance with the National Health Service Act 2006 provides the framework in which the Authority and the ICB (the Partners) will work together to commission integrated health and social care services to better meet the needs of the Service Users in the Authority’s administrative area than if the Partners were operating independently.
The Authority provides no guarantee or volume of any work to any successful provider.
two.1.6) Information about lots
This contract is divided into lots: Yes
two.1.7) Total value of the procurement (excluding VAT)
Value excluding VAT: £390,500,000
two.2) Description
two.2.1) Title
General Home Care Support
Lot No
1
two.2.2) Additional CPV code(s)
- 85000000 - Health and social work services
two.2.3) Place of performance
NUTS codes
- UKF21 - Leicester
- UKF22 - Leicestershire CC and Rutland
two.2.4) Description of the procurement
The Authority has awarded Framework Agreements for each Lot. The maximum number of providers to be awarded a Framework Agreement for each Lot is 30 for Lot 1 and 5 for Lot 2.
It is the Authority’s preliminary view that TUPE may apply in respect of this Contract.
The proposed Contract will be for an initial period of 5 years to commence on 1st April 2026, with an option to extend, subject to satisfactory performance outcomes and agreement by the Authority, for a further period or periods up to a total of 2 years, taking the contract term to a maximum of 7 years.
The Invitation to Tender document and its appendices and all other documentation issued to Tenderers sets out the details of the Authority’s requirements.
two.2.5) Award criteria
Quality criterion - Name: Quality / Weighting: 80
Price - Weighting: 20
two.2.11) Information about options
Options: Yes
Description of options
The proposed Contract will be for an initial period of 5 years to commence on 1st April 2026, with an option to extend, subject to satisfactory performance outcomes and agreement by the Authority, for a further period or periods up to a total of 2 years, taking the contract term to a maximum of 7 years.
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2) Description
two.2.1) Title
High Dependency Home Care Support
Lot No
2
two.2.2) Additional CPV code(s)
- 85000000 - Health and social work services
two.2.3) Place of performance
NUTS codes
- UKF21 - Leicester
- UKF22 - Leicestershire CC and Rutland
two.2.4) Description of the procurement
The Authority has awarded Framework Agreements for each Lot. The maximum number of providers to be awarded a Framework Agreement for each Lot is 30 for Lot 1 and 5 for Lot 2.
It is the Authority’s preliminary view that TUPE may apply in respect of this Contract.
The proposed Contract will be for an initial period of 5 years to commence on 1st April 2026, with an option to extend, subject to satisfactory performance outcomes and agreement by the Authority, for a further period or periods up to a total of 2 years, taking the contract term to a maximum of 7 years.
The Invitation to Tender document and its appendices and all other documentation issued to Tenderers sets out the details of the Authority’s requirements.
two.2.5) Award criteria
Quality criterion - Name: Quality / Weighting: 80
Price - Weighting: 20
two.2.11) Information about options
Options: Yes
Description of options
The proposed Contract will be for an initial period of 5 years to commence on 1st April 2026, with an option to extend, subject to satisfactory performance outcomes and agreement by the Authority, for a further period or periods up to a total of 2 years, taking the contract term to a maximum of 7 years.
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
four.1.3) Information about a framework agreement or a dynamic purchasing system
The procurement involves the establishment of a framework agreement
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: No
four.2) Administrative information
four.2.1) Previous publication concerning this procedure
Notice number: 2024/S 000-006169
Section five. Award of contract
Lot No
1
Title
General Home Care Support
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
24 October 2025
five.2.2) Information about tenders
Number of tenders received: 197
Number of tenders received from tenderers from other EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 197
The contract has been awarded to a group of economic operators: Yes
five.2.3) Name and address of the contractor
Adaptus Cares Limited
Leicester
Country
United Kingdom
NUTS code
- UKF21 - Leicester
The contractor is an SME
Yes
five.2.3) Name and address of the contractor
Amicare Domiciliary Care Services Ltd
Leicester
Country
United Kingdom
NUTS code
- UKF21 - Leicester
The contractor is an SME
Yes
five.2.3) Name and address of the contractor
Angels Care Solutions Limited
Essex
Country
United Kingdom
NUTS code
- UKH3 - Essex
The contractor is an SME
Yes
five.2.3) Name and address of the contractor
BLUEWOOD RECRUITMENT LTD
Leicester
Country
United Kingdom
NUTS code
- UKF21 - Leicester
The contractor is an SME
Yes
five.2.3) Name and address of the contractor
Bright Intergrated Care Ltd
Leicester
Country
United Kingdom
NUTS code
- UKF21 - Leicester
The contractor is an SME
Yes
five.2.3) Name and address of the contractor
Care4U (Leicestershire) Limited
Leicester
Country
United Kingdom
NUTS code
- UKF21 - Leicester
The contractor is an SME
Yes
five.2.3) Name and address of the contractor
Carers Direct Homecare Ltd
Leicester
Country
United Kingdom
NUTS code
- UKF21 - Leicester
The contractor is an SME
Yes
five.2.3) Name and address of the contractor
Choices Care Ltd
Leicester
Country
United Kingdom
NUTS code
- UKF21 - Leicester
The contractor is an SME
Yes
five.2.3) Name and address of the contractor
City & County Care Services Ltd
Leicester
Country
United Kingdom
NUTS code
- UKF21 - Leicester
The contractor is an SME
Yes
five.2.3) Name and address of the contractor
Domiciliary Care Services (UK) Limited
Leicester
Country
United Kingdom
NUTS code
- UKF21 - Leicester
The contractor is an SME
Yes
five.2.3) Name and address of the contractor
Embrace Healthcare Ltd
Doncaster
Country
United Kingdom
NUTS code
- UKE3 - South Yorkshire
The contractor is an SME
Yes
five.2.3) Name and address of the contractor
Fosse Healthcare Limited
Leicester
Country
United Kingdom
NUTS code
- UKF21 - Leicester
The contractor is an SME
No
five.2.3) Name and address of the contractor
Glee Care Ltd
Leicester
Country
United Kingdom
NUTS code
- UKF21 - Leicester
The contractor is an SME
Yes
five.2.3) Name and address of the contractor
GOLDCREST HEALTHCARE SERVICE
Hounslow
Country
United Kingdom
NUTS code
- UKI75 - Hounslow and Richmond upon Thames
The contractor is an SME
Yes
five.2.3) Name and address of the contractor
Help at Home (Egerton Lodge) Limited
Nottingham
Country
United Kingdom
NUTS code
- UKF14 - Nottingham
The contractor is an SME
No
five.2.3) Name and address of the contractor
LifeCome Care Limited
London
Country
United Kingdom
NUTS code
- UKI - London
The contractor is an SME
Yes
five.2.3) Name and address of the contractor
Lotus Home Care Limited
Wakefield
Country
United Kingdom
NUTS code
- UKE45 - Wakefield
The contractor is an SME
Yes
five.2.3) Name and address of the contractor
Metro Homecare Ltd
London
Country
United Kingdom
NUTS code
- UKI - London
The contractor is an SME
Yes
five.2.3) Name and address of the contractor
My Homecare HFW Ltd
Leicester
Country
United Kingdom
NUTS code
- UKF21 - Leicester
The contractor is an SME
Yes
five.2.3) Name and address of the contractor
Passionate Homecare Ltd
Leicester
Country
United Kingdom
NUTS code
- UKF21 - Leicester
The contractor is an SME
Yes
five.2.3) Name and address of the contractor
NDH Care Ltd
Birmingham
Country
United Kingdom
NUTS code
- UKG31 - Birmingham
The contractor is an SME
Yes
five.2.3) Name and address of the contractor
Practical Care Solutions Limited
Leicester
Country
United Kingdom
NUTS code
- UKF21 - Leicester
The contractor is an SME
Yes
five.2.3) Name and address of the contractor
Prime Way Care Ltd
Bristol
Country
United Kingdom
NUTS code
- UKK11 - Bristol, City of
The contractor is an SME
Yes
five.2.3) Name and address of the contractor
Private Home Care Ltd
Leicester
Country
United Kingdom
NUTS code
- UKF21 - Leicester
The contractor is an SME
Yes
five.2.3) Name and address of the contractor
Select Care Services Ltd
Leicester
Country
United Kingdom
NUTS code
- UKF21 - Leicester
The contractor is an SME
Yes
five.2.3) Name and address of the contractor
Sensitive Care Solutions Ltd
Leicester
Country
United Kingdom
NUTS code
- UKF21 - Leicester
The contractor is an SME
Yes
five.2.3) Name and address of the contractor
Spirit Home Care Limited
Leicester
Country
United Kingdom
NUTS code
- UKF21 - Leicester
The contractor is an SME
Yes
five.2.3) Name and address of the contractor
UK Care Team Ltd
Leicester
Country
United Kingdom
NUTS code
- UKF21 - Leicester
The contractor is an SME
Yes
five.2.3) Name and address of the contractor
Westminster Homecare Ltd
Kent
Country
United Kingdom
NUTS code
- UKJ4 - Kent
The contractor is an SME
No
five.2.3) Name and address of the contractor
Wyville Home Care Services Limited
Leicester
Country
United Kingdom
NUTS code
- UKF21 - Leicester
The contractor is an SME
Yes
five.2.4) Information on value of contract/lot (excluding VAT)
Total value of the contract/lot: £388,500,000
Section five. Award of contract
Lot No
2
Title
High Dependency Home Care Support
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
16 October 2025
five.2.2) Information about tenders
Number of tenders received: 105
Number of tenders received from tenderers from other EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 0
The contract has been awarded to a group of economic operators: Yes
five.2.3) Name and address of the contractor
BLUEWOOD RECRUITMENT LTD
Leicester
Country
United Kingdom
NUTS code
- UKF21 - Leicester
The contractor is an SME
Yes
five.2.3) Name and address of the contractor
Sensitive Care Solutions Ltd
Leicester
Country
United Kingdom
NUTS code
- UKF21 - Leicester
The contractor is an SME
Yes
five.2.3) Name and address of the contractor
Private Home Care Ltd
Leicester
Country
United Kingdom
NUTS code
- UKF21 - Leicester
The contractor is an SME
Yes
five.2.3) Name and address of the contractor
City & County Care Services Ltd
Leicester
Country
United Kingdom
NUTS code
- UKF21 - Leicester
The contractor is an SME
Yes
five.2.3) Name and address of the contractor
GOLDCREST HEALTHCARE SERVICE
Hounslow
Country
United Kingdom
NUTS code
- UKI75 - Hounslow and Richmond upon Thames
The contractor is an SME
Yes
five.2.4) Information on value of contract/lot (excluding VAT)
Total value of the contract/lot: £2,000,000
Section six. Complementary information
six.4) Procedures for review
six.4.1) Review body
Construction and Technology Court (Queens Bench Division) (Branch of High Court of Justice)
Priory Courts, 33 Bull Street
Birmingham
B4 6DS
Telephone
+44 1216814441
Country
United Kingdom
six.4.4) Service from which information about the review procedure may be obtained
Leicester City Council
City Hall, 115 Charles Street
Leicester
LE1 1FZ
procurement-asc@leicester.gov.uk
Country
United Kingdom