Planning

Soft-Market Test - Customer Excellence Training

  • Torus62 Limited

F01: Prior information notice (prior information only)

Notice identifier: 2024/S 000-005452

Procurement identifier (OCID): ocds-h6vhtk-043b51

Published 19 February 2024, 7:05pm



Section one: Contracting authority

one.1) Name and addresses

Torus62 Limited

Helene Central, 4 Corporation Street

UK-St Helens

WA9 1LD

Contact

Procurement Manager

Email

ProcurementTeam@torus.co.uk

Telephone

+44 7718707048

Country

United Kingdom

Region code

UKD - North West (England)

Internet address(es)

Main address

https://www.torus.co.uk

one.3) Communication

Additional information can be obtained from the above-mentioned address

one.4) Type of the contracting authority

Body governed by public law

one.5) Main activity

Housing and community amenities


Section two: Object

two.1) Scope of the procurement

two.1.1) Title

Soft-Market Test - Customer Excellence Training

two.1.2) Main CPV code

  • 80000000 - Education and training services

two.1.3) Type of contract

Services

two.1.4) Short description

We are currently seeking a local training provider to devise and deliver Customer Excellence training to all colleagues across the Torus group (approx. 1800 colleagues).

two.1.6) Information about lots

This contract is divided into lots: No

two.2) Description

two.2.3) Place of performance

NUTS codes
  • UKD - North West (England)
Main site or place of performance

NORTH WEST (ENGLAND)

two.2.4) Description of the procurement

We are looking for a local training provider to work with each of our departments across the Group to devise and deliver Customer Excellence Training. This training will be delivered to departments across our 4 entities including:

•Torus Landlord – Who support and empower people living in Torus Homes.

•HMS – Who provide cost effective construction, maintenance and repair services.

•Torus Development – Who build high-quality, affordable new homes that people love

•Torus Foundation – Our charity, that funds vital projects with social impact that strengthen communities and make people’s lives better.

two.3) Estimated date of publication of contract notice

5 April 2024


Section four. Procedure

four.1) Description

four.1.8) Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: Yes


Section six. Complementary information

six.3) Additional information

For more information about this opportunity, please visit the Delta eSourcing portal at:

https://www.delta-esourcing.com/tenders/UK-UK-UK-St-Helens:-Education-and-training-services./B45Z42TQ8Z" target="_blank">https://www.delta-esourcing.com/tenders/UK-UK-UK-St-Helens:-Education-and-training-services./B45Z42TQ8Z

To respond to this opportunity, please click here:

https://www.delta-esourcing.com/respond/B45Z42TQ8Z" target="_blank">https://www.delta-esourcing.com/respond/B45Z42TQ8Z

GO Reference: GO-2024219-PRO-25256515