Section one: Contracting authority
one.1) Name and addresses
LINCOLNSHIRE HOUSING PARTNERSHIP LIMITED
Cartergate House, 26 Chantry Lane
Grimsby
DN312LJ
Contact
Becca Gill
rebecca.gill@lincolnshirehp.com
Country
United Kingdom
Region code
UKE13 - North and North East Lincolnshire
Companies House
RS007748
Internet address(es)
Main address
https://www.lincolnshirehp.com/
one.4) Type of the contracting authority
Body governed by public law
one.5) Main activity
Housing and community amenities
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
RentSense
Reference number
LHP541
two.1.2) Main CPV code
- 48000000 - Software package and information systems
two.1.3) Type of contract
Supplies
two.1.4) Short description
RentSense is a sector-leading solution that delivers accurate caseloads, prioritises customers most at risk, and removes colleague 'waste work'. It also introduces intelligent automation, enabling colleagues to focus their time on meaningful customer engagement rather than repetitive administration.
This will improve arrears recovery, sustain tenancies, reduce evictions, and enhance customer satisfaction. By procuring and implementing RentSense, LHP can move from manual, reactive arrears management to an intelligent, data-driven, predictive platform that benefits from digital automation that drives self-service, as well as supporting our new operating model
two.1.6) Information about lots
This contract is divided into lots: No
two.1.7) Total value of the procurement (excluding VAT)
Value excluding VAT: £272,525
two.2) Description
two.2.3) Place of performance
NUTS codes
- UKE - Yorkshire and the Humber
- UKF - East Midlands (England)
two.2.4) Description of the procurement
Benefits of RentSense for LHP include Customer-Focused Support (tailored, proactive
interventions that keep tenancy sustainment central to operations), Operational
Efficiency (automated, streamlined arrears management- freeing resources to strengthen
customer engagement and support), Data-Driven Decisions (real-time insights for more
effective use of resources), Stronger Communities (improved financial stability and
reduced debt stress) and Regulatory Assurance (compliance with privacy, ethical
standards and sector regulations).
two.2.5) Award criteria
Price
two.2.11) Information about options
Options: Yes
Description of options
1 period of 12 months
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Award of a contract without prior publication of a call for competition in the cases listed below
- The procurement falls outside the scope of application of the regulations
Explanation:
Direct Award
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: No
Section five. Award of contract
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
19 November 2025
five.2.2) Information about tenders
Number of tenders received: 1
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
Mobysoft
Manchester One, 5th Floor, 53 Portland Street
Manchester
M1 3LD
Country
United Kingdom
NUTS code
- UK - United Kingdom
Companies House
04546648
The contractor is an SME
No
five.2.4) Information on value of contract/lot (excluding VAT)
Initial estimated total value of the contract/lot: £272,525
Total value of the contract/lot: £272,525
Section six. Complementary information
six.4) Procedures for review
six.4.1) Review body
Lincolnshire Housing Partnership
Grimsby
Country
United Kingdom