Section one: Contracting authority
one.1) Name and addresses
Midlands & Lancashire C S U
Heron House,120 Grove Road
STOKE ON TRENT
ST44LX
Contact
Paulo Sousa-Cabral
Telephone
+44 1216110106
Country
United Kingdom
Region code
UKG23 - Stoke-on-Trent
NHS Organisation Data Service
ocx
Internet address(es)
Main address
https://leicesterleicestershireandrutland.icb.nhs.uk/
one.4) Type of the contracting authority
Body governed by public law
one.5) Main activity
Health
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
PROVISION OF PATIENT TRANSPORT SERVICES (PTS) FOR THE LEICESTERSHIRE INTEGRATED BOARD (ICB)
two.1.2) Main CPV code
- 85143000 - Ambulance services
- LA13 - For haemodialysis
- LA32 - For paramedical use
two.1.3) Type of contract
Services
two.1.4) Short description
The aim of the services is to deliver high quality, dignified and safe patient transport to specific cohorts of patients, ensuring all eligible patients are able to travel in a timely manner, without adverse impact on their medical condition.
The services will be person-centred, and providers will need to be committed to the 'personalisation' of the whole service(s) from the point of first contact when the booking is made, through to pick-up, relationship of the driver with the patient (and escort if applicable), journey to the destination, supporting the patient in preparation for their transport and arrival at home or nominated place of residence or other healthcare setting.
The ICB is also seeking innovation from providers that can maximise the use of information technology and fully utilise technological solutions to deliver service efficiencies to drive quality, safety, sustainability, value for money and improved patient and service user satisfaction.
two.1.6) Information about lots
This contract is divided into lots: Yes
two.1.7) Total value of the procurement (excluding VAT)
Lowest offer: £68,041,353 / Highest offer: £92,405,333 taken into consideration
two.2) Description
two.2.1) Title
DedicatedRenal Dialysis
Lot No
1
two.2.2) Additional CPV code(s)
- 34114120 - Paramedic vehicles
- 34114121 - Ambulances
- 34114122 - Patient-transport vehicles
- 85143000 - Ambulance services
two.2.3) Place of performance
NUTS codes
- UKF - East Midlands (England)
two.2.4) Description of the procurement
The Provider is responsible for delivering a dedicated renal dialysis transport provision to all patients who require Dialysis & nocturnal Dialysis and are registered to an LLR GP.
two.2.5) Award criteria
Quality criterion - Name: Service Delivery / Weighting: 31
Quality criterion - Name: Mobilisation / Weighting: 8
Quality criterion - Name: Quality and Governance / Weighting: 10.5
Quality criterion - Name: Workforce / Weighting: 3
Quality criterion - Name: IM&T / Weighting: 3.5
Quality criterion - Name: Information Governance / Weighting: 2
Quality criterion - Name: Equalities / Weighting: 2
Quality criterion - Name: Patient & Stakeholder Experience, Engagement & Communication / Weighting: 5
Quality criterion - Name: Social Value / Weighting: 10
Cost criterion - Name: Finance offer / Weighting: 25
two.2.11) Information about options
Options: Yes
Description of options
Each contract will be awarded for a term of five (5) years from the Service start date with the possibility of extending the term for up to another 5 years beyond the initial contracted term at the ICB's discretion. The contract start date is 1st of April 2024.
two.2) Description
two.2.1) Title
TRRIPS (Transfer Rapid Response Interfacility PatientsService) including Bariatric Surgery and Palliative and End of Life patients (PEOL)
Lot No
2
two.2.2) Additional CPV code(s)
- 34114122 - Patient-transport vehicles
- 85112000 - Hospital support services
- 85143000 - Ambulance services
two.2.3) Place of performance
NUTS codes
- UKF - East Midlands (England)
two.2.4) Description of the procurement
This service will provide High Dependency/Blue Light, Bariatric and End of Life out of University Hospitals of Leicester (UHL) Emergency Departments (ED) and LLR Healthcare Settings to their destination.
two.2.5) Award criteria
Quality criterion - Name: Service Delivery / Weighting: 31
Quality criterion - Name: Mobilisation / Weighting: 8
Quality criterion - Name: Quality and Governance / Weighting: 10.5
Quality criterion - Name: Workforce / Weighting: 3
Quality criterion - Name: IM&T / Weighting: 3.5
Quality criterion - Name: Information Governance / Weighting: 2
Quality criterion - Name: Equalities / Weighting: 2
Quality criterion - Name: Patient & Stakeholder Experience, Engagement & Communication / Weighting: 5
Quality criterion - Name: Social Value / Weighting: 10
Cost criterion - Name: Financial offer / Weighting: 25
two.2.11) Information about options
Options: Yes
Description of options
Each contract will be awarded for a term of five (5) years from the Service start date with the possibility of extending the term for up to another 5 years beyond the initial contracted term at the ICB's discretion. The contract start date is 1st of April 2024.
two.2) Description
two.2.1) Title
NEPTS
Lot No
3
two.2.2) Additional CPV code(s)
- 85112200 - Outpatient care services
- 85142000 - Paramedical services
- 85143000 - Ambulance services
two.2.3) Place of performance
NUTS codes
- UKF - East Midlands (England)
two.2.4) Description of the procurement
The service will provide transport to LLR registered patients., where a medical condition means that the patient would otherwise struggle to safely attend their treatment independently. This will include transport to and from outpatient appointments, discharges, admissions, non-High Dependency transfers, Community Mental Health appointments and therapy groups, including on the day activity and planned.
two.2.5) Award criteria
Quality criterion - Name: Service Delivery / Weighting: 30.5
Quality criterion - Name: Mobilisation / Weighting: 8
Quality criterion - Name: Quality and Governance / Weighting: 11
Quality criterion - Name: Workforce / Weighting: 3
Quality criterion - Name: IM&T / Weighting: 3.5
Quality criterion - Name: Information Governance / Weighting: 2
Quality criterion - Name: Equalities / Weighting: 2
Quality criterion - Name: Patient & Stakeholder Experience, Engagement & Communication / Weighting: 5
Quality criterion - Name: Social Value / Weighting: 10
Cost criterion - Name: Financial Offer / Weighting: 25
two.2.11) Information about options
Options: Yes
Description of options
Each contract will be awarded for a term of five (5) years from the Service start date with the possibility of extending the term for up to another 5 years beyond the initial contracted term at the ICB's discretion. The contract start date is 1st of April 2024.
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
four.2) Administrative information
four.2.1) Previous publication concerning this procedure
Notice number: 2022/S 000-026780
Section five. Award of contract
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
5 September 2023
five.2.2) Information about tenders
Number of tenders received: 5
Number of tenders received from SMEs: 3
Number of tenders received by electronic means: 5
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
ERS Transition Ltd (Trading as ERS Medi-cal)
Angels Wing 1, First Floor, Whitehouse Street
Hunslet, Leeds
LS10 1AD
Country
United Kingdom
NUTS code
- UKE4 - West Yorkshire
Companies House
10783395
Internet address
The contractor is an SME
No
five.2.4) Information on value of contract/lot (excluding VAT)
Initial estimated total value of the contract/lot: £90,827,087.1
Total value of the contract/lot: £90,827,087.1
Section six. Complementary information
six.4) Procedures for review
six.4.1) Review body
NHS Leicester, Leicestershire and Rutland Integrated Care Board
Room G30, Pen Lloyd Building, County Hall
Glenfield, Leicester
LE3 8TB
Country
United Kingdom