Section one: Contracting authority/entity
one.1) Name and addresses
Pobl Group Ltd
Pobl House, Phoenix Way
Swansea
SA7 9EQ
procurement.helpdesk@poblgroup.co.uk
Telephone
+44 1792460609
Country
United Kingdom
NUTS code
UKL18 - Swansea
Internet address(es)
Main address
Buyer's address
https://www.sell2wales.gov.wales/search/Search_AuthProfile.aspx?ID=AA0512
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Provision of an out of hours repair call handling service
Reference number
PROC0112
two.1.2) Main CPV code
- 79512000 - Call centre
two.1.3) Type of contract
Services
two.1.4) Short description
The contract is for an out of hours call handling service; primarily for emergency repairs and emergency situations. It is anticipated the volume of calls will be approximately but not limited to 10,000 calls annually.
Section six. Complementary information
six.6) Original notice reference
Notice number: 2021/S 000-002248
Section seven. Changes
seven.1.2) Text to be corrected in the original notice
Section number
IV.2.2
Place of text to be modified
Time limit
Instead of
Date
18 March 2021
Local time
2:00pm
Read
Date
25 March 2021
Local time
2:00pm
Section number
IV.2.7
Place of text to be modified
Conditions for opening of tenders
Instead of
Date
18 March 2021
Local time
2:30pm
Read
Date
25 March 2021
Local time
2:30pm
seven.2) Other additional information
Refer to message via etenderwales portal