Section one: Contracting entity
one.1) Name and addresses
Network Rail Infrastructure Ltd
Waterloo General Offices
London
SE1 8SW
sasha.bradford@networkrail.co.uk
Telephone
+44 1908781000
Country
United Kingdom
Region code
UK - United Kingdom
Internet address(es)
Main address
one.6) Main activity
Railway services
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Provision of Rough Sleeper Support Services for Southern Region London Managed Stations
Reference number
ecm_44285
two.1.2) Main CPV code
- 85322000 - Community action programme
two.1.3) Type of contract
Services
two.1.4) Short description
3+1+1+1 contract to provide rough sleeper support services to Network Rail Southern Region's London Managed Stations.
The service will see full time, Network Rail funded, outreach support workers spending time at Victoria and Charing Cross predominantly assisting transient and regular rough sleepers to obtain accommodation, facilitate access to healthcare and financial services and to also assist in reducing staff assaults by equipping Network Rail station staff with the support, tools and guidance to effectively support rough sleepers at our stations at times of the day when rough sleepers are most prevalent.
two.1.6) Information about lots
This contract is divided into lots: No
two.1.7) Total value of the procurement (excluding VAT)
Value excluding VAT: £1,669,757.83
two.2) Description
two.2.3) Place of performance
NUTS codes
- UK - United Kingdom
- UKI - London
Main site or place of performance
London
two.2.4) Description of the procurement
3+1+1+1 contract to provide rough sleeper support services to Network Rail Southern Region's London Managed Stations.
The service will see full time, Network Rail funded, outreach support workers spending time at Victoria and Charing Cross predominantly assisting transient and regular rough sleepers to obtain accommodation, facilitate access to healthcare and financial services and to also assist in reducing staff assaults by equipping Network Rail station staff with the support, tools and guidance to effectively support rough sleepers at our stations at times of the day when rough sleepers are most prevalent.
two.2.5) Award criteria
Quality criterion - Name: Comprehensiveness of Service and Proposed Strategy / Weighting: 30%
Quality criterion - Name: Measurable Outcomes and Continuous Improvement / Weighting: 20%
Quality criterion - Name: Resource / Weighting: 10%
Quality criterion - Name: Collaboration / Weighting: 10%
Quality criterion - Name: Culture / Weighting: 10%
Quality criterion - Name: Sustainability / Weighting: 10%
Quality criterion - Name: Innovativeness & Effectiveness / Weighting: 10%
Price - Weighting: 40%
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Restricted procedure
four.1.3) Information about a framework agreement or a dynamic purchasing system
The procurement involves the establishment of a framework agreement
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: No
four.2) Administrative information
four.2.1) Previous publication concerning this procedure
Notice number: 2024/S 000-017438
Section five. Award of contract
Contract No
ecm_44285
Title
Provision of Rough Sleeper Support Services to Network Rail Southern London Managed Stations
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
13 February 2025
five.2.2) Information about tenders
Number of tenders received: 2
Number of tenders received from SMEs: 2
Number of tenders received by electronic means: 2
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
St Mungo's
5th Floor 3 Thomas More Square London E1W 1YW
London
Country
United Kingdom
NUTS code
- UK - United Kingdom
The contractor is an SME
Yes
five.2.4) Information on value of contract/lot (excluding VAT)
Total value of the contract/lot: £1,669,757.83
Section six. Complementary information
six.4) Procedures for review
six.4.1) Review body
The High Court
London
Country
United Kingdom