Section one: Contracting authority
one.1) Name and addresses
Islington Council
7 Newington Barrow Way
London
N7 7EP
Contact
Strategic Procurement
Telephone
+44 2075278118
Country
United Kingdom
NUTS code
UKI - London
Internet address(es)
Main address
Buyer's address
one.4) Type of the contracting authority
Regional or local authority
one.5) Main activity
General public services
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
2122-0030 Islington Carers Hub
Reference number
DN556058
two.1.2) Main CPV code
- 85000000 - Health and social work services
two.1.3) Type of contract
Services
two.1.4) Short description
Islington Carers Hub is the borough’s support service for Carers (also known as informal carers, family carers or unpaid carers).
Islington’s Carers Hub is a well-established part of Islington’s vibrate Voluntary and Community Sector. It is currently has 3,200 carers registered and supports 1,200 carers per year. Through re-procuring this service Islington Council hopes to build on the good work already achieved and create a holistic, outcome focused services for Islington Carers.
two.1.6) Information about lots
This contract is divided into lots: No
two.1.7) Total value of the procurement (excluding VAT)
Value excluding VAT: £2,442,895
two.2) Description
two.2.3) Place of performance
NUTS codes
- UKI - London
two.2.4) Description of the procurement
It is estimated that that there are 18,700 unpaid carers (9.2% of the population aged over 16) in Islington, based on the 2011 Census. However, with the multiple waves of COVID-19 and lockdowns, this number will have risen significantly since March 2020.
It is important to recognise and appreciate carers for the vital role they play in our society and ensure they feel valued. It is key that carers’ interests are championed at a strategic level – we want to make Islington is a carer friendly borough. It is a priority to focus on carers, ensuring they have opportunities to enhance their wellbeing and can access the right support at the right time. Supporting carers and preventing carer breakdown also means less people will need access to formal care – whether that be for the carer or for the cared for.
This service will be delivered using an outcome based service specification to allow the successful provider the flexibility to meet the varied needs of Islington Carers using their unique expertise. The successful provider will still be required to deliver some key outputs as outlined in the specifications such as having a comprehensive information; advice and signposting offer; supporting Carers to take a break; undertaking Carer Assessments on behalf of the Local Authority; duties around Carers Week and Carer Rights Day; and taking on a strategic leadership role for Carers for the borough.
two.2.5) Award criteria
Quality criterion - Name: Proposed approach to service delivery / Weighting: 25
Quality criterion - Name: Proposed approach to social value / Weighting: 20
Quality criterion - Name: Proposed approach to strategic partnerships and innovation / Weighting: 20
Quality criterion - Name: Proposed approach to engagement and coproduction / Weighting: 15
Quality criterion - Name: Proposed approach to quality management and performance outcomes / Weighting: 10
Price - Weighting: 10
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
four.2) Administrative information
four.2.1) Previous publication concerning this procedure
Notice number: 2021/S 000-019170
Section five. Award of contract
Contract No
2122-0030
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
10 December 2021
five.2.2) Information about tenders
Number of tenders received: 3
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
Age Concern Islington (operating as Age UK Islington)
London
Country
United Kingdom
NUTS code
- UKI - London
The contractor is an SME
Yes
five.2.4) Information on value of contract/lot (excluding VAT)
Total value of the contract/lot: £2,442,895
Section six. Complementary information
six.4) Procedures for review
six.4.1) Review body
Islington Council
London
Country
United Kingdom