Section one: Contracting authority
one.1) Name and addresses
NHS Business Services Authority
Stella House, Goldcrest Way, Newburn Riverside
Newcastle upon Tyne
NE15 8NY
Contact
Rosemary (Rose) Hammond-McKie
rosemary.hammond-mckie@nhsbsa.nhs.uk
Country
United Kingdom
Region code
UKC22 - Tyneside
Internet address(es)
Main address
Buyer's address
one.3) Communication
Additional information can be obtained from the above-mentioned address
Electronic communication requires the use of tools and devices that are not generally available. Unrestricted and full direct access to these tools and devices is possible, free of charge, at
https://health-family.force.com/s/Welcome
one.4) Type of the contracting authority
Ministry or any other national or federal authority
one.5) Main activity
Health
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
RFI - Work Force Management -Solution
Reference number
C338643
two.1.2) Main CPV code
- 72212450 - Time accounting or human resources software development services
two.1.3) Type of contract
Services
two.1.4) Short description
RFI - The NHSBSA are looking for a solution with similar functionality to our current system, mentioned above, and at least the same level as the current service and ideally to provide enhanced capabilities.
two.1.5) Estimated total value
Value excluding VAT: £459,000
two.1.6) Information about lots
This contract is divided into lots: No
two.2) Description
two.2.2) Additional CPV code(s)
- 72322000 - Data management services
two.2.3) Place of performance
NUTS codes
- UKC22 - Tyneside
Main site or place of performance
Stella House, Goldcrest Way, Newcastle Upon Tyne NE15 8NY ·
two.2.4) Description of the procurement
RFI - The NHSBSA are looking for a solution with similar functionality to our current system, mentioned above, and at least the same level as the current service and ideally to provide enhanced capabilities
.• Managed solution that links front and back-office functions
• Manage colleagues time, schedules, shifts and workloads
• Produce MI reporting on performance tracking and management
• Enable colleagues to use self-serve function for attendance management, annual leave, schedule management and reporting
• Flexibility to be a scalable solution with ability to further develop and integrate with other systems
• Planned continuous system upgrades throughout contract length
• Compliance with government accessibility standards
• Compliance with data protection standards
• Alignment with NHSBSA sustainability standards and policies
• Supplier to carry out, and work with NHSBSA, all work associated with standing up the service and testing
• Will consider AI within solution for automation and intervention as long as it doesn’t replace human contact
two.2.14) Additional information
ow to Participate
• Submissions must be via Atamis (https://atamis-1928.my.site.com/s/Welcome). Any questions can be submitted via the ‘Message Centre’.
• Provide a response to each of the questions detailed in Appendix 1 (Questions).
• This should be in the format of concise written responses and any other information that you feel may be useful to us.
• We do not intend for this RFI exercise to be too onerous to respond to. Hence, the amount of information you wish to provide is left to your discretion.
• We may seek further clarification on your RFI response which will be communicated via the Atamis ‘Message Centre’.
• The output from this RFI will be used to inform our future sourcing strategy.
The deadline for submitting a response is Wednesday the 5th of March at 12:00 Noon.
Provisional dates for Supplier Demos are Thursday 20th March.
two.3) Estimated date of publication of contract notice
14 February 2025
Section four. Procedure
four.1) Description
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes