Section one: Contracting authority
one.1) Name and addresses
Paradigm Housing Group
1 Glory Park Avenue
Wooburn Green
HP10 0DF
Contact
Mr Guy Stapleford
guy.stapleford@paradigmhousing.co.uk
Telephone
+44 1628811705
Country
United Kingdom
NUTS code
UKJ - South East (England)
Internet address(es)
Main address
http://www.paradigmhousing.co.uk
Buyer's address
http://www.paradigmhousing.co.uk
one.4) Type of the contracting authority
Other type
Housing Association
one.5) Main activity
Housing and community amenities
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Housing Management and Finance Software
Reference number
DN477762
two.1.2) Main CPV code
- 48100000 - Industry specific software package
two.1.3) Type of contract
Supplies
two.1.4) Short description
In 2020 Paradigm Housing Group advertised a contract opportunity for the supply, implementation and ongoing development and maintenance of a finance system and a housing management system.
That procurement process forms part of a wider programme, its aim is to transform Paradigm’s business and build a foundation to implement and integrate digital technologies. The goal is to gain new data insights and organisational capabilities by transforming operational processes and the customer experience. This will be facilitated by the replacement of our core business system (Frameworks) with a commercial off-the-shelf solution.
The procurement process was conducted as a ‘Competitive Procedure with Negotiation’ with two separate lots.
Paradigm has sought to secure the required technical and system capability from the minimal number of suppliers, ideally a maximum of one for each lot.
two.1.6) Information about lots
This contract is divided into lots: Yes
two.1.7) Total value of the procurement (excluding VAT)
Value excluding VAT: 2,245,000 AED
two.2) Description
two.2.1) Title
Supply, Implementation and Ongoing Development and Maintenance of a Finance System
Lot No
1
two.2.2) Additional CPV code(s)
- 48000000 - Software package and information systems
two.2.3) Place of performance
NUTS codes
- UKJ - South East (England)
two.2.4) Description of the procurement
Supply, implementation and ongoing development and maintenance of a finance system covering all aspects of financial management, for example chart of accounts; cashflow management; component accounting; project ledger; budgeting and planning; fixed asset register; management reporting; purchase to pay and, automated links to external agencies such as HMRC and banking providers.
two.2.5) Award criteria
Quality criterion - Name: Quality / Weighting: 84%
Price - Weighting: 16%
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2) Description
two.2.1) Title
Supply, Implementation and Ongoing Development and Maintenance of a System Covering all Aspects of Housing Management System
Lot No
2
two.2.2) Additional CPV code(s)
- 48000000 - Software package and information systems
two.2.3) Place of performance
NUTS codes
- UKJ - South East (England)
two.2.4) Description of the procurement
Supply, implementation and ongoing development and maintenance of a system covering all aspects of housing operations, for example lettings and allocations; tenancy management, including CRM; revenue management; asset management (strategic, compliance, repairs, servicing, planned maintenance and voids); workforce mobility and, digital capabilities including customer portal, automation and workflow.
two.2.5) Award criteria
Quality criterion - Name: Quality / Weighting: 84%
Price - Weighting: 16%
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2.14) Additional information
The Contract(s) will be awarded for an initial 5-year term, with the option to extend for a further 5 one-year terms.
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Competitive procedure with negotiation
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: No
four.2) Administrative information
four.2.1) Previous publication concerning this procedure
Notice number: 2020/S 127-312052
Section five. Award of contract
Lot No
1
Title
Supply, Implementation and Ongoing Development and Maintenance of a Finance System
A contract/lot is awarded: No
five.1) Information on non-award
The contract/lot is not awarded
Other reasons (discontinuation of procedure)
Section five. Award of contract
Lot No
2
Title
Supply, Implementation and Ongoing Development and Maintenance of a System Covering all Aspects of Housing Management System
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
9 March 2021
five.2.2) Information about tenders
Number of tenders received: 4
Number of tenders received from SMEs: 0
Number of tenders received from tenderers from other EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 4
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
Civica UK Limited
Southbank Central, 30 Stamford Street
London
SE1 9LQ
Country
United Kingdom
NUTS code
- UKI - London
National registration number
01628868
The contractor is an SME
No
five.2.4) Information on value of contract/lot (excluding VAT)
Total value of the contract/lot: 1,259,712 AED
Section six. Complementary information
six.3) Additional information
For the purposes of clarity, Lot 1 of this Contract Opportunity was not Awarded
six.4) Procedures for review
six.4.1) Review body
High Courts
Royal Courts of Justice, The Strand
London
WC2A 2LL
Country
United Kingdom