Opportunity

Provision of Field Services Management Platform & Associated Services

  • SEVERN TRENT WATER LIMITED
  • Hafren Dyfrydwy

F05: Contract notice – utilities

Notice reference: 2022/S 000-005002

Published 22 February 2022, 4:53pm



Section one: Contracting entity

one.1) Name and addresses

SEVERN TRENT WATER LIMITED

2 St. Johns Street

COVENTRY

CV12LZ

Contact

Nasrin Mozlu

Email

Nasrin.Mozlu@severntrent.co.uk

Country

United Kingdom

NUTS code

UKG33 - Coventry

Internet address(es)

Main address

www.stwater.co.uk

one.1) Name and addresses

Hafren Dyfrydwy

Wrexham

Email

Nasrin.Mozlu@severntrent.co.uk

Country

United Kingdom

NUTS code

UKL - Wales

Internet address(es)

Main address

https://www.stwater.co.uk/about-us/hafren-dyfrdwy/

one.2) Information about joint procurement

The contract involves joint procurement

one.3) Communication

The procurement documents are available for unrestricted and full direct access, free of charge, at

http://discovery.ariba.com/rfx/12398059

Additional information can be obtained from the above-mentioned address

Tenders or requests to participate must be submitted electronically via

http://discovery.ariba.com/rfx/12398059

Tenders or requests to participate must be submitted to the above-mentioned address

one.6) Main activity

Other activity

IT Consultancy and Delivery, IT Hardware Goods and Services, IT Software Goods and Services, Support Services


Section two: Object

two.1) Scope of the procurement

two.1.1) Title

Provision of Field Services Management Platform & Associated Services

two.1.2) Main CPV code

  • 72000000 - IT services: consulting, software development, Internet and support

two.1.3) Type of contract

Services

two.1.4) Short description

The procurement of a Field Services Management software platform and integration of mobile applications

two.1.6) Information about lots

This contract is divided into lots: No

two.2) Description

two.2.2) Additional CPV code(s)

  • 48000000 - Software package and information systems
  • 51600000 - Installation services of computers and office equipment
  • 72000000 - IT services: consulting, software development, Internet and support

two.2.3) Place of performance

NUTS codes
  • UK - United Kingdom
Main site or place of performance

Severn Trent Water Limited

two.2.4) Description of the procurement

This procurement process is a joint call to establish a qualification system by Severn Trent Water Limited ("STW") and Hafren Dyfrdwy Cyfyngedig ("HD") pursuant to the Utilities Contracts Regulations 2016 ("UCR 2016") Provision of a single or joint solution to integrate and implement a new Field Services Management Platform that will open access to new functionalities that will enable us to remove some SAP customizations, improve operations and exploit new capabilities.

Key capabilities of the new solution would include:

• Work Order management

• Scheduling and Dispatch (including Traffic Management)

• Mobile Application

• Security and Access

• Data and Reporting

• Demand and Capacity Management

• Integration to third party systems

• Contractor Management

• Customer management

• Simplify support and access through a SaaS solution (accessible from any device).

• Simplify the overall process.

• Tracking of mobile assets like pumps, water bowsers, vehicle cranes, compressors etc. and tie in with planning / scheduling.

• Ability to manage volumes / quantities / capacity / speed / routes on vehicles (to support ability to manage loads with multiple pick-ups and drops on different vehicle types) to support the end-to-end planning and scheduling process.

two.2.5) Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents

two.2.7) Duration of the contract, framework agreement or dynamic purchasing system

Duration in months

60

This contract is subject to renewal

Yes

Description of renewals

Subject to performance and business requirements

two.2.10) Information about variants

Variants will be accepted: No

two.2.11) Information about options

Options: Yes

Description of options

Yes up to 36 Months with a minimum of 12 months


Section four. Procedure

four.1) Description

four.1.1) Type of procedure

Negotiated procedure with prior call for competition

four.1.8) Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: No

four.2) Administrative information

four.2.2) Time limit for receipt of tenders or requests to participate

Date

24 March 2022

Local time

2:00pm

four.2.4) Languages in which tenders or requests to participate may be submitted

English

four.2.6) Minimum time frame during which the tenderer must maintain the tender

Duration in months: 60 (from the date stated for receipt of tender)


Section six. Complementary information

six.1) Information about recurrence

This is a recurrent procurement: No

six.2) Information about electronic workflows

Electronic ordering will be used

Electronic invoicing will be accepted

Electronic payment will be used

six.4) Procedures for review

six.4.1) Review body

Severn Trent Water

Coventry

Country

United Kingdom