Scope
Reference
CURO - 00000401
Description
Access Management service
Curo wish to appoint a single contractor to carry out works comprising of a programme of servicing and maintenance (planned preventative maintenance), remedials, call out reactive repairs and reactive installations/upgrades across Curo's Access Control assets.
For this contracts, Access Control assets include:
• Powered Doors
• Powered Gates
• Powered Barriers
• Powered Shutters
• Salto Locks
• Intercoms
These assets require regular servicing and maintenance to ensure that they are kept safe, operational and are fit for purpose. In addition to servicing and maintenance the Contractor will be required to attend ad-hoc callouts when required to fault find as and when issues arise, and to deliver the necessary reactive repairs. From time-to-time assets may require replacing or upgrading, which will also be under the purview of this contract, however, Curo does not have a planned programme of replacements/upgrades and so the contractor will deliver replacements/upgrades only when the need arises.
The Contract Term will be for an initial period of 3 years, with two x 12-month optional extensions to be exercised at Curo's sole discretion.
Curo is tendering for the provision of the above requirement. The closing date for receipt of your expression of interest is given in the box below entitled - Date documents can be requested until.
Important information: This tender is being conducted through the Curo supplier portal and all documentation is only available via this portal.
Once you have registered and expressed interest in the project, all applicable documents are normally published to the secure area within 24 hours (via clicking on `My Tenders`). If after this time you have not received your email advising the tender documents have been published to the secure area, then contact the Procurement Team by sending a message through the correspondence function. An email will be sent to the `Publish Email` address supplied at registration when the documents have been published. You will then be able to login to the secure area and download/view the tender documents.
Submissions must be made via the web site. All documents should be uploaded to the website, then be sure to press the Red button "SUBMIT RETURN" (You may need to scroll the screen down to see this button). You will then receive a receipt (print & retain a copy of this receipt and this is your confirmation of your submission). The tender status will then confirm your documents have been submitted.
System Guidance is available at:-https://in-tendhost.co.uk/curo/asp/onlinehelp.asp?help=helpoverview or via the In-tend Support Desk (number located in `Help` section).
Please Note: Documents will be published automatically to the secure area on the e-tendering website following an expression of interest.
Total value (estimated)
- £1,000,000 excluding VAT
- £1,200,000 including VAT
Above the relevant threshold
Contract dates (estimated)
- 1 July 2026 to 30 June 2029
- Possible extension to 30 June 2031
- 5 years
Description of possible extension:
Two x 1 year extensions
Main procurement category
Services
CPV classifications
- 50710000 - Repair and maintenance services of electrical and mechanical building installations
- 50712000 - Repair and maintenance services of mechanical building installations
- 51100000 - Installation services of electrical and mechanical equipment
- 51120000 - Installation services of mechanical equipment
- 71333000 - Mechanical engineering services
- 71334000 - Mechanical and electrical engineering services
Submission
Enquiry deadline
16 February 2026, 4:00pm
Tender submission deadline
16 February 2026, 4:00pm
Submission address and any special instructions
Tenders may be submitted electronically
Yes
Languages that may be used for submission
English
Award decision date (estimated)
1 June 2026
Award criteria
| Name | Description | Type |
|---|---|---|
| Simple description | Quality/Technical 60% Cost/Price 40% See Evaluation Methodology Document in Tender Pack for Full Details |
Price |
Weighting description
Quality/Technical 60%
Cost/Price 40%
See Evaluation Methodology Document in Tender Pack for Full Details
Other information
Conflicts assessment prepared/revised
Yes
Procedure
Procedure type
Open procedure
Documents
Associated tender documents
https://in-tendhost.co.uk/curo/aspx/Home
Tenderers must register on Curo's In-tend platform and search for the project 'Supply and Installation of Door Entry Fob Readers and Fobs (CURO - 00000393)' to express an interest in the project and access the tender documents.
All tender documents can be accessed free of charge at the following address: https://in-tendhost.co.uk/curo/aspx/Home.
For more information on Curo please visit Curo's website at the following address https://www.curo-group.co.uk/work-for-us/contract-opportunities-tenders/
Contracting authority
Curo Places Limited
- Public Procurement Organisation Number: PGWN-1556-MMBG
The Maltings, River Place, Lower Bristol Road
Bath
BA2 1EP
United Kingdom
Contact name: Matt Steele
Email: procurement@curo-group.co.uk
Region: UKK12 - Bath and North East Somerset, North Somerset and South Gloucestershire
Organisation type: Public authority - sub-central government