Section one: Contracting authority
one.1) Name and addresses
Northumbria Healthcare Facilities Management Limited
Units 7&8 Silver Fox Way, Cobalt Business Park
Tyne and Wear
NE27 0QJ
Contact
Ms Tyler McGough
Telephone
+44 1912031484
Country
United Kingdom
Region code
UKC - North East (England)
Internet address(es)
Main address
Buyer's address
one.3) Communication
Additional information can be obtained from the above-mentioned address
one.4) Type of the contracting authority
Regional or local Agency/Office
one.5) Main activity
Health
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Contact Centre Solution PIN
Reference number
DN711146
two.1.2) Main CPV code
- 72000000 - IT services: consulting, software development, Internet and support
two.1.3) Type of contract
Services
two.1.4) Short description
Contact Centre Solution PIN
two.1.6) Information about lots
This contract is divided into lots: No
two.2) Description
two.2.3) Place of performance
NUTS codes
- UKC - North East (England)
two.2.4) Description of the procurement
Contact Centre Solution PIN
two.3) Estimated date of publication of contract notice
14 February 2024
Section four. Procedure
four.1) Description
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: No
Section six. Complementary information
six.3) Additional information
The Trust is seeking Expressions of Interest from Suppliers who have a "tried and tested
Centre Management Solution platform , off the shelf and ready to deploy subject to configuration.
A Supplier day is planned for 22 March 2024 at a venue to be specified but it will be in person on a Trust site or close by.
Invitations to the Supplier day will strictly be restricted to Suppliers with an existing solution or with an innovative proposal that will be built on market centered technology .
A copy of the initial specification is available with the advert or from Tyler.Mcgough@nhct.nhs.uk.
Please register you Expression of Interest by sending an outline of your proposed solution to the same email address