Section one: Contracting authority
one.1) Name and addresses
The Legal Aid Agency
102 Petty France
London
SW1H 9AJ
Country
United Kingdom
NUTS code
UKI - LONDON
Internet address(es)
Main address
https://www.gov.uk/government/organisations/legal-aid-agency
one.4) Type of the contracting authority
Ministry or any other national or federal authority
one.5) Main activity
Other activity
Other publicly funded services
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Procurement of Civil Legal Aid Services in England and Wales from April 2021
two.1.2) Main CPV code
- 79100000 - Legal services
two.1.3) Type of contract
Services
two.1.4) Short description
The Legal Aid Agency (“LAA”) is inviting Applicants to submit a Tender for a 2021 Civil Legal Advice Contract (“CLA Contract” or “Contract”) to provide Specialist Telephone Advice in the Education and / or Discrimination Categories of Law from 1 April 2021 as part of the LAA’s publicly funded telephone-based Civil Legal Advice (“CLA”) service.
The LAA intends to award a total of six separate CLA Contracts:
• 3 in the Discrimination Category; and
• 3 in the Education Category
two.1.6) Information about lots
This contract is divided into lots: Yes
two.1.7) Total value of the procurement (excluding VAT)
Value excluding VAT: £4,700,000
two.2) Description
two.2.1) Title
Education - Lot 1
Lot No
1
two.2.2) Additional CPV code(s)
- 79100000 - Legal services
two.2.3) Place of performance
NUTS codes
- UK - UNITED KINGDOM
Main site or place of performance
England and Wales
two.2.4) Description of the procurement
The Legal Aid Agency (“LAA”) is inviting Applicants to submit a Tender for a 2021 Civil Legal Advice Contract (“CLA Contract” or “Contract”) to provide Specialist Telephone Advice in the Education and / or Discrimination Categories of Law from 1 April 2021 as part of the LAA’s publicly funded telephone-based Civil Legal Advice (“CLA”) service.
This Information for Applicants document (“IFA”) provides information about the CLA Specialist Telephone Advice Contract Invitations to Tender (“ITTs”), including how Applicants submit an ITT Response, and the rules governing this stage of the procurement process.
The LAA intends to award a total of six separate CLA Contracts:
• 3 in the Discrimination Category; and
• 3 in the Education Category
In the Discrimination Category, we are seeking to award 3 Contracts of equal size.
In Education, Applicants will be able to bid for a ‘Lot’ depending on the volume of work they wish to deliver as follows:
• Lot 1 – we are seeking to award 2 Contracts, each delivering 20% of the total volume of Education Contract Work; and
• Lot 2 – we are seeking to award 1 Contract, delivering 60% of the total volume of Education Contract Work.
The LAA reserves the right to award fewer than 3 Contracts in the Education and/or Discrimination Category and/or no Contracts in any one or more Categories.
two.2.5) Award criteria
Quality criterion - Name: Criterion 1 – Staffing the Service / Weighting: 22
Quality criterion - Name: Criterion 2 – Delivering a Quality Service / Weighting: 13
Quality criterion - Name: Criterion 3 – Capacity Planning for the Service / Weighting: 17
Quality criterion - Name: Criterion 4 – Implementation of the Service / Weighting: 8
Price - Weighting: 40
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2) Description
two.2.1) Title
Education - Lot 2
Lot No
2
two.2.2) Additional CPV code(s)
- 79100000 - Legal services
two.2.3) Place of performance
NUTS codes
- UK - UNITED KINGDOM
Main site or place of performance
England and Wales
two.2.4) Description of the procurement
The Legal Aid Agency (“LAA”) is inviting Applicants to submit a Tender for a 2021 Civil Legal Advice Contract (“CLA Contract” or “Contract”) to provide Specialist Telephone Advice in the Education and / or Discrimination Categories of Law from 1 April 2021 as part of the LAA’s publicly funded telephone-based Civil Legal Advice (“CLA”) service.
This Information for Applicants document (“IFA”) provides information about the CLA Specialist Telephone Advice Contract Invitations to Tender (“ITTs”), including how Applicants submit an ITT Response, and the rules governing this stage of the procurement process.
The LAA intends to award a total of six separate CLA Contracts:
• 3 in the Discrimination Category; and
• 3 in the Education Category
In the Discrimination Category, we are seeking to award 3 Contracts of equal size.
In Education, Applicants will be able to bid for a ‘Lot’ depending on the volume of work they wish to deliver as follows:
• Lot 1 – we are seeking to award 2 Contracts, each delivering 20% of the total volume of Education Contract Work; and
• Lot 2 – we are seeking to award 1 Contract, delivering 60% of the total volume of Education Contract Work.
The LAA reserves the right to award fewer than 3 Contracts in the Education and/or Discrimination Category and/or no Contracts in any one or more Categories.
two.2.5) Award criteria
Quality criterion - Name: Criterion 1 – Staffing the Service / Weighting: 22
Quality criterion - Name: Criterion 2 – Delivering a Quality Service / Weighting: 13
Quality criterion - Name: Criterion 3 – Capacity Planning for the Service / Weighting: 17
Quality criterion - Name: Criterion 4 – Implementation of the Service / Weighting: 8
Price - Weighting: 40
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2) Description
two.2.1) Title
Discrimination
Lot No
3
two.2.2) Additional CPV code(s)
- 79100000 - Legal services
two.2.3) Place of performance
NUTS codes
- UK - UNITED KINGDOM
Main site or place of performance
England and Wales
two.2.4) Description of the procurement
The Legal Aid Agency (“LAA”) is inviting Applicants to submit a Tender for a 2021 Civil Legal Advice Contract (“CLA Contract” or “Contract”) to provide Specialist Telephone Advice in the Education and / or Discrimination Categories of Law from 1 April 2021 as part of the LAA’s publicly funded telephone-based Civil Legal Advice (“CLA”) service.
This Information for Applicants document (“IFA”) provides information about the CLA Specialist Telephone Advice Contract Invitations to Tender (“ITTs”), including how Applicants submit an ITT Response, and the rules governing this stage of the procurement process.
The LAA intends to award a total of six separate CLA Contracts:
• 3 in the Discrimination Category; and
• 3 in the Education Category
In the Discrimination Category, we are seeking to award 3 Contracts of equal size.
In Education, Applicants will be able to bid for a ‘Lot’ depending on the volume of work they wish to deliver as follows:
• Lot 1 – we are seeking to award 2 Contracts, each delivering 20% of the total volume of Education Contract Work; and
• Lot 2 – we are seeking to award 1 Contract, delivering 60% of the total volume of Education Contract Work.
The LAA reserves the right to award fewer than 3 Contracts in the Education and/or Discrimination Category and/or no Contracts in any one or more Categories.
two.2.5) Award criteria
Quality criterion - Name: Criterion 1 – Staffing the Service / Weighting: 22
Quality criterion - Name: Criterion 2 – Delivering a Quality Service / Weighting: 13
Quality criterion - Name: Criterion 3 – Capacity Planning for the Service / Weighting: 17
Quality criterion - Name: Criterion 4 – Implementation of the Service / Weighting: 8
Price - Weighting: 40
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
four.2) Administrative information
four.2.1) Previous publication concerning this procedure
Notice number: 2020/S 194-470542
Section five. Award of contract
Contract No
1
Lot No
1
Title
Education - Lot 1
A contract/lot is awarded: No
five.1) Information on non-award
The contract/lot is not awarded
Other reasons (discontinuation of procedure)
Section five. Award of contract
Contract No
2
Lot No
2
Title
Education - Lot 2
A contract/lot is awarded: No
five.1) Information on non-award
The contract/lot is not awarded
Other reasons (discontinuation of procedure)
Section five. Award of contract
Contract No
3
Lot No
3
Title
Discrimination
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
16 February 2021
five.2.2) Information about tenders
Number of tenders received: 3
Number of tenders received from SMEs: 3
Number of tenders received by electronic means: 3
The contract has been awarded to a group of economic operators: Yes
five.2.3) Name and address of the contractor
Equality and Employment Law Centre
151 Dale Street
Liverpool
2 2AH
Country
United Kingdom
NUTS code
- UKD72 - Liverpool
The contractor is an SME
Yes
five.2.3) Name and address of the contractor
Stephensons Solicitors LLP
Wigan Investment Centre, Waterside Drive
Wigan
WN3 5BA
Country
United Kingdom
NUTS code
- UKD3 - Greater Manchester
The contractor is an SME
Yes
five.2.3) Name and address of the contractor
Citizens Advice Gateshead
The Davidson Building, Swan Street
Gateshead
NE8 1BG
Country
United Kingdom
NUTS code
- UKC22 - Tyneside
The contractor is an SME
Yes
five.2.4) Information on value of contract/lot (excluding VAT)
Initial estimated total value of the contract/lot: £4,700,000
Total value of the contract/lot: £4,700,000
Section six. Complementary information
six.3) Additional information
No contracts were awarded in the Education Category. The cancellation notice can be found on our website at:
six.4) Procedures for review
six.4.1) Review body
Legal Aid Agency
102 Petty France
London
SW1H 9AJ
Country
United Kingdom
six.4.2) Body responsible for mediation procedures
Centre for Effective Dispute Resolution (CEDR)
70 Fleet Street
London
EC4Y 1EU
Country
United Kingdom
six.4.4) Service from which information about the review procedure may be obtained
Legal Aid Agency
102 Petty France
London
SW1H 9AJ
civiltenders@legalaid.gsi.gov.uk
Country
United Kingdom