Section one: Contracting authority
one.1) Name and addresses
Essex County Council
County Hall, Market Road
Chelmsford
CM1 1QH
Contact
Ms Rachel Horne
Telephone
+44 3330322307
Country
United Kingdom
Region code
UKH3 - Essex
Internet address(es)
Main address
Buyer's address
one.1) Name and addresses
Essex Partnership University NHS Foundation Trust
Thurrock Community Hospital, Thameside House, Long Lane
Grays
RM16 2PX
Contact
Mr Martin Johnson
Country
United Kingdom
Region code
UKH3 - Essex
Internet address(es)
Main address
one.2) Information about joint procurement
The contract involves joint procurement
one.4) Type of the contracting authority
Regional or local authority
one.5) Main activity
General public services
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Direct Payment Support Services
Reference number
DN621930
two.1.2) Main CPV code
- 85000000 - Health and social work services
two.1.3) Type of contract
Services
two.1.4) Short description
Essex County Council (“the Council”) conducted an open, single stage procurement to commission a new Direct Payments Support Service (DPSS) to enable people who are ordinarily resident within the administrative boundaries of Essex (excluding the unitary authority areas of Thurrock and Southend-on-Sea) to manage their direct payment.
This procurement incorporated the following lots:
Lot 1: Independent Information and Advice Service and Personal Assistant (PA) Support Hub
Lot 2: Payment/Payroll/Account Management services
Please be advised that the Council acted akin to a central purchasing body in relation to this procurement opportunity in conjunction with Essex Partnership University NHS Foundation Trust (EPUT) who will access but not formally be a party to the ensuing contract. In addition, please note that whilst the ensuing DPSS contracts will primarily be used to support people with either social care and/or mental health needs to manage their personal budgets via a Direct Payment; it will also be open for the following classification of users within the administrative area of Essex: NHS Healthcare (including local Integrated Care Systems).
In addition, please be advised that this service is being commissioned under an initial three (3) year term with the option to extend for a further two (2) years at the Council’s sole discretion; thereby resulting in a maximum possible contract duration of five (5) years.
Please note that the total value of the procurement as stated in section II 1.7 below reflects the cumulative effect of the pricing submissions for both lots across the maximum contractual duration of five (5) years, net of the Council's Accelerated Payment Rebate Scheme (APRS) which the successful bidder opted into as part of their tender submission.
two.1.6) Information about lots
This contract is divided into lots: Yes
two.1.7) Total value of the procurement (excluding VAT)
Value excluding VAT: £4,081,327.63
two.2) Description
two.2.1) Title
Independent Information and Advice Service and Personal Assistant (PA) Support Hub
Lot No
1
two.2.2) Additional CPV code(s)
- 85000000 - Health and social work services
- 85312310 - Guidance services
two.2.3) Place of performance
NUTS codes
- UKH3 - Essex
two.2.4) Description of the procurement
This lot is designed to secure suitable provision of an advice and information service relating to direct payments, which will also include Employer Advice and Guidance Services and a Personal Assistant support hub delivered to individuals who may be considering taking a Direct Payment or already have one in place, and who are ordinarily resident in Essex.
two.2.5) Award criteria
Quality criterion - Name: Qualitative Questions / Weighting: 50
Quality criterion - Name: Social Value / Weighting: 10
Price - Weighting: 40
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2) Description
two.2.1) Title
Payment/Payroll/Account Management services
Lot No
2
two.2.2) Additional CPV code(s)
- 85321000 - Administrative social services
two.2.3) Place of performance
NUTS codes
- UKH3 - Essex
two.2.4) Description of the procurement
This lot was designed to secure suitable provision of Payment Services and Account Management to support people with either social care and/or mental health needs (across both adults and children’s services) to manage their personal budgets via a Direct Payment (DP).
Please note that the successful bidder for this lot will be required to deliver all the following specified requirements (noting that not every DP recipient will require support from all of the constituent elements of this provision):
• Payroll - to support DP recipients who employ their own Personal Assistant(s)
• Bought Ledger - to support individuals to pay for social care services using their Direct Payment; and
• Account Management - to ensure that Direct Payment money for each DP recipient is received in an identifiable, named account from which all relevant payments can be made.
two.2.5) Award criteria
Quality criterion - Name: Qualitative Questions / Weighting: 50
Quality criterion - Name: Social Value / Weighting: 10
Price - Weighting: 40
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: No
four.2) Administrative information
four.2.1) Previous publication concerning this procedure
Notice number: 2022/S 000-029590
Section five. Award of contract
Lot No
1
Title
Direct Payment Support Services: Lot 1 - Independent Information and Advice Service and Personal Assistant (PA) Support Hub
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
31 January 2023
five.2.2) Information about tenders
Number of tenders received: 6
Number of tenders received from SMEs: 5
Number of tenders received from tenderers from other EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 6
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
The Penderels Trust Limited
Resource House, 1a Brandon Lane
Coventry
CV3 3GU
Country
United Kingdom
NUTS code
- UKG33 - Coventry
The contractor is an SME
Yes
five.2.4) Information on value of contract/lot (excluding VAT)
Initial estimated total value of the contract/lot: £1,400,000
Total value of the contract/lot: £1,285,802.69
Section five. Award of contract
Lot No
2
Title
Direct Payment Support Services: Lot 2 - Payment/Payroll/Account Management services
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
1 February 2023
five.2.2) Information about tenders
Number of tenders received: 6
Number of tenders received from SMEs: 6
Number of tenders received from tenderers from other EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 6
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
The Penderels Trust Limited
Resource House, 1a Brandon Lane
Coventry
CV3 3GU
Country
United Kingdom
NUTS code
- UKG33 - Coventry
The contractor is an SME
Yes
five.2.4) Information on value of contract/lot (excluding VAT)
Initial estimated total value of the contract/lot: £3,250,000
Total value of the contract/lot: £2,795,524.94
Section six. Complementary information
six.4) Procedures for review
six.4.1) Review body
The High Court
The Royal Courts of Justice, The Strand
London
WC2A 2LL
Country
United Kingdom