Section one: Contracting authority
one.1) Name and addresses
Cambridge City Council
Cambridge City Council, Guildhall
Cambridge
CB2 3QJ
Contact
Mr Jonathan Loneza
jonathan.loneza@cambridge.gov.uk
Telephone
+44 1223457107
Country
United Kingdom
Region code
UKH1 - East Anglia
Internet address(es)
Main address
one.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge, at
https://procontract.due-north.com/Advert/Index?advertId=1182bbf4-e3e3-ef11-8134-005056b64545
Additional information can be obtained from the above-mentioned address
Tenders or requests to participate must be submitted electronically via
https://procontract.due-north.com/Advert/Index?advertId=1182bbf4-e3e3-ef11-8134-005056b64545
one.4) Type of the contracting authority
Regional or local authority
one.5) Main activity
General public services
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
The Provision of Specialist advice and support for asylum seekers and refugees
Reference number
DN762264
two.1.2) Main CPV code
- 85300000 - Social work and related services
two.1.3) Type of contract
Services
two.1.4) Short description
Cambridge City Council supports the resettlement of displaced people who have travelled to the UK on various routes. As a Council, we recognise that world events can quickly influence what is required of a service for asylum seekers and refugees. Therefore, it is important that any service is flexible to these needs and has an existing understanding of different customs and cultures, as well as a passion to work in this field.
The people who require advice, information and support in Cambridge are likely to be on one of the visa routes listed below, however this list is not exhaustive and is likely to change overtime:
• Afghan Citizens Resettlement Scheme (ACRS) and Afghan Relocations and Assistant Policy (ARAP) – soon to be replaced by the Afghan Resettlement Programme (ARP)
• UK Resettlement Scheme (UKRS)
• Homes for Ukraine (HfU) and Ukraine Permission Extension (UPE)
• Syrian Vulnerable Persons Resettlement Scheme (VPRS) and Vulnerable Children’s Resettlement Scheme (VCRS)
• Post-decision refugees – who have been granted refugee status or humanitarian protection and are no longer subject to immigration control
• British National (Overseas) visa holders
• Unaccompanied Asylum Seeking Children (UASC)
• Any family reunification schemes
As a service you must provide specialist advice, information, and support as required to asylum seekers and refugees. This will include the below and full details are provided within the specification:
• Specialist advice, information, and support to asylum seekers and refugees
• Act as a point of contact for community groups, charities, and other agencies for the latest information and issues facing asylum seekers and refugees
• Advocate for the rights of asylum seekers and refugees
• Host and engage with relevant networking opportunities and events
• Organise and promote cultural activities within the city
• Have an office space in Cambridge city that clients can attend in-person
• Provide interpreting services as required for one-to-one work clients as well as any promotional materials
• Offer OISC-accredited immigration advice and support with immigration applications, such as assisting with Home Office applications
• Hold local knowledge on the challenges and opportunities facing residents in Cambridge – working to overcome challenges and seize opportunities.
• Understand and work to tackle institutional discrimination through promoting anti-racist practice
• Awareness of the impacts of crime and how to support victims of crime, such as domestic abuse, hate crime, and modern slavery
• Budgeting and financial advice, including welfare benefits
• Employability rights and volunteering opportunities
• Housing options and advice
• Household support, such as furniture, food, and energy poverty
• Hold an exemplary reputation in the community with the ability to allay any misinformation or community tension, having the ability to bring community groups together safely to resolve disputes and promote cohesion
• Health awareness
• Trauma-informed approach to wellbeing services
• Awareness of ESOL opportunities
two.1.5) Estimated total value
Value excluding VAT: £250,000
two.1.6) Information about lots
This contract is divided into lots: No
two.2) Description
two.2.2) Additional CPV code(s)
- 98200000 - Equal opportunities consultancy services
- 98100000 - Membership organisation services
- 98390000 - Other services
- 98330000 - Physical well-being services
two.2.3) Place of performance
NUTS codes
- UKH1 - East Anglia
two.2.4) Description of the procurement
Cambridge City Council supports the resettlement of displaced people who have travelled to the UK on various routes. As a Council, we recognise that world events can quickly influence what is required of a service for asylum seekers and refugees. Therefore, it is important that any service is flexible to these needs and has an existing understanding of different customs and cultures, as well as a passion to work in this field.
The people who require advice, information and support in Cambridge are likely to be on one of the visa routes listed below, however this list is not exhaustive and is likely to change overtime:
• Afghan Citizens Resettlement Scheme (ACRS) and Afghan Relocations and Assistant Policy (ARAP) – soon to be replaced by the Afghan Resettlement Programme (ARP)
• UK Resettlement Scheme (UKRS)
• Homes for Ukraine (HfU) and Ukraine Permission Extension (UPE)
• Syrian Vulnerable Persons Resettlement Scheme (VPRS) and Vulnerable Children’s Resettlement Scheme (VCRS)
• Post-decision refugees – who have been granted refugee status or humanitarian protection and are no longer subject to immigration control
• British National (Overseas) visa holders
• Unaccompanied Asylum Seeking Children (UASC)
• Any family reunification schemes
As a service you must provide specialist advice, information, and support as required to asylum seekers and refugees. This will include the below and full details are provided within the specification:
• Specialist advice, information, and support to asylum seekers and refugees
• Act as a point of contact for community groups, charities, and other agencies for the latest information and issues facing asylum seekers and refugees
• Advocate for the rights of asylum seekers and refugees
• Host and engage with relevant networking opportunities and events
• Organise and promote cultural activities within the city
• Have an office space in Cambridge city that clients can attend in-person
• Provide interpreting services as required for one-to-one work clients as well as any promotional materials
• Offer OISC-accredited immigration advice and support with immigration applications, such as assisting with Home Office applications
• Hold local knowledge on the challenges and opportunities facing residents in Cambridge – working to overcome challenges and seize opportunities.
• Understand and work to tackle institutional discrimination through promoting anti-racist practice
• Awareness of the impacts of crime and how to support victims of crime, such as domestic abuse, hate crime, and modern slavery
• Budgeting and financial advice, including welfare benefits
• Employability rights and volunteering opportunities
• Housing options and advice
• Household support, such as furniture, food, and energy poverty
• Hold an exemplary reputation in the community with the ability to allay any misinformation or community tension, having the ability to bring community groups together safely to resolve disputes and promote cohesion
• Health awareness
• Trauma-informed approach to wellbeing services
• Awareness of ESOL opportunities
two.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
two.2.6) Estimated value
Value excluding VAT: £250,000
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
End date
31 March 2028
This contract is subject to renewal
No
two.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: No
four.2) Administrative information
four.2.2) Time limit for receipt of tenders or requests to participate
Date
3 March 2025
Local time
12:00pm
four.2.4) Languages in which tenders or requests to participate may be submitted
English
four.2.7) Conditions for opening of tenders
Date
17 March 2025
Local time
12:00pm
Section six. Complementary information
six.1) Information about recurrence
This is a recurrent procurement: No
six.4) Procedures for review
six.4.1) Review body
The High Court
The Strand
London
Country
United Kingdom