Scope
Description
Provision of a platform to allow stock and crew rostering and train planning for delivery of the train service.
Direct award for an interim period to allow continuity of service whilst a partial replacement system is implemented and the remainder is tendered.
Contract 1
Supplier
Contract value
- £1,805,387 excluding VAT
- £2,166,464.40 including VAT
Above the relevant threshold
Earliest date the contract will be signed
30 January 2026
Contract dates (estimated)
- 1 February 2026 to 31 August 2027
- 1 year, 7 months
Main procurement category
Services
CPV classifications
- 72000000 - IT services: consulting, software development, Internet and support
Contract locations
- UK - United Kingdom
Other information
Conflicts assessment prepared/revised
Yes
Procedure
Procedure type
Direct award
Direct award justification
- Single supplier - technical reasons
- Additional or repeat goods, services or works - further goods, services or works following a competitive procedure
Worldline systems are business‑critical, deeply integrated into SWR's operational architecture, and cannot be replaced without 12-18 months of scoping, development, migration, testing, and parallel running. The replacement platform is still being implemented, requiring both systems to operate concurrently to maintain operational reliability and avoid unacceptable service disruption. The original agreement cannot be extended, and no suitable DPS or competitive procedure could be completed within the required timescales without materially impacting rail service delivery.
Supplier
WORLDLINE IT SERVICES UK LIMITED
- Companies House: 08514184
- Public Procurement Organisation Number: PZDC-4647-GCGJ
Beeston Business Park, 1 Technology Drive
Nottingham
NG9 1LA
United Kingdom
Email: WLopportunities@worldline.com
Website: https://worldline.com/en-gb/home
Region: UKF16 - South Nottinghamshire
Small or medium-sized enterprise (SME): No
Voluntary, community or social enterprise (VCSE): No
Contract 1
Contracting authority
SOUTH WESTERN RAILWAY LIMITED
- Companies House: 03266760
- Public Procurement Organisation Number: PQHL-7495-VCQT
South Bank Central 4th Floor, 30 Stamford Street,
London
SE1 9LQ
United Kingdom
Region: UKI44 - Lewisham and Southwark
Organisation type: Public undertaking (commercial organisation subject to public authority oversight)