Section one: Contracting authority
one.1) Name and addresses
NHS Blood and Transplant
203 Longmead Rd, Avon
Bristol
BS16 7FG
Country
United Kingdom
Region code
UKK12 - Bath and North East Somerset, North Somerset and South Gloucestershire
Internet address(es)
Main address
Buyer's address
one.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge, at
https://health-family.force.com/s/Welcome
Additional information can be obtained from the above-mentioned address
Tenders or requests to participate must be submitted electronically via
https://health-family.force.com/s/Welcome
Tenders or requests to participate must be submitted to the above-mentioned address
Electronic communication requires the use of tools and devices that are not generally available. Unrestricted and full direct access to these tools and devices is possible, free of charge, at
https://health-family.force.com/s/Welcome
one.4) Type of the contracting authority
Body governed by public law
one.5) Main activity
Health
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Voice of the Employee
two.1.2) Main CPV code
- 79311200 - Survey conduction services
two.1.3) Type of contract
Services
two.1.4) Short description
Staff surveys IT platform
two.1.5) Estimated total value
Value excluding VAT: £460,000
two.1.6) Information about lots
This contract is divided into lots: No
two.2) Description
two.2.3) Place of performance
NUTS codes
- UK - United Kingdom
two.2.4) Description of the procurement
NHSBT has a requirement to enhance the engagement with its workforce through the effective application of a “Voice of the Employee” (VoE) engagement platform.
This procurement activity is to deliver the Voice of the Employee (VoE) platform (part of the NHSBT employee life cycle). This platform shall be applied to survey, analyse, and track in real time the level of engagement of its employees. NHSBT people directorate has conducted research that has indicated that to effectively measure employee engagement, successful organisations must take a regular listening approach. This means:
- regularly connecting with colleagues to understand their views and working to regularly address issues and celebrate successes through engagement surveys.
- regularly reviewing this data as a team to agree on actions to take and regularly reviewing progress against actions;
- all of which is underpinned by a psychologically safe environment;
This allows organisations to identify areas for improvement and the impact changes make improvements as they arise.
two.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
two.2.6) Estimated value
Value excluding VAT: £460,000
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Start date
1 May 2025
End date
30 April 2029
This contract is subject to renewal
Yes
Description of renewals
There is a 1 year extension option for renewal
two.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
four.2) Administrative information
four.2.2) Time limit for receipt of tenders or requests to participate
Date
5 March 2025
Local time
12:00pm
four.2.4) Languages in which tenders or requests to participate may be submitted
English
four.2.6) Minimum time frame during which the tenderer must maintain the tender
Tender must be valid until: 5 September 2025
four.2.7) Conditions for opening of tenders
Date
5 March 2025
Local time
12:00pm
Section six. Complementary information
six.1) Information about recurrence
This is a recurrent procurement: Yes
six.4) Procedures for review
six.4.1) Review body
High Court and Court of Appeal of England and Wales
Strand
London
WC2A 2LL
internationalrelationsjudicialoffice@judiciary.uk
Country
United Kingdom