Section one: Contracting authority
one.1) Name and addresses
London Borough of Merton
Civic Centre, London Rd
Morden
SM4 5DX
Commercial.services@merton.gov.uk
Country
United Kingdom
Region code
UKI63 - Merton, Kingston upon Thames and Sutton
Internet address(es)
Main address
Buyer's address
one.4) Type of the contracting authority
Regional or local authority
one.5) Main activity
General public services
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Carers Services of Adult Carers, and Young Carers
Reference number
DN696411
two.1.2) Main CPV code
- 85000000 - Health and social work services
two.1.3) Type of contract
Services
two.1.4) Short description
The London Borough of Merton (“the Council”) is inviting tenders to provide Lot 1: Carers
Services of Adult Carers or Adults and/or Lot 2: Young Carers Service.
The London Borough of Merton is inviting tenders from Providers with relevant skills and
experience to provide Carers Services. Merton Council intends to commission services for
adult carers of adults and young carers in Merton and will adopt the key principles and
learning from the Merton Carers Strategy and 'Merton Building a Better Merton Together'
Plan. Adult Social Care and Childrens departments are proposing to align their
commissioning and procurement approach and will follow the same timeline to commence
services for Carers in April 2024. It is proposed that there will be 2 lots, which will result in 2
specifications and 2 contracts. Lot 1: Carers Services of Adult Carers or Adults and/or Lot 2:
Young Carers Service.
two.1.6) Information about lots
This contract is divided into lots: Yes
two.1.7) Total value of the procurement (excluding VAT)
Value excluding VAT: £2,048,850
two.2) Description
two.2.1) Title
Lot No
1
two.2.2) Additional CPV code(s)
- 85000000 - Health and social work services
two.2.3) Place of performance
NUTS codes
- UKI63 - Merton, Kingston upon Thames and Sutton
two.2.4) Description of the procurement
For Lot 1 the Council seeks a provider who has an in-depth understanding of local needs and
will be able to demonstrate an effective approach to building trusting relationships with
carers so that they actively engage in support. Having in place carers services will help the
council to manage the demand of people needing statutory care and support. The service
provider will need to acknowledge the physical and emotional strain of caring and support
carers to continue in their caring role and achieve the outcomes that they desire.
two.2.5) Award criteria
Quality criterion - Name: Quality / Weighting: 55
Quality criterion - Name: Social Value / Weighting: 10
Price - Weighting: 35
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2) Description
two.2.1) Title
Lot No
2
two.2.2) Additional CPV code(s)
- 85000000 - Health and social work services
two.2.3) Place of performance
NUTS codes
- UKI63 - Merton, Kingston upon Thames and Sutton
two.2.4) Description of the procurement
For Lot 2 the Council seeks a provider that will support delivery on Merton's commitment
that all our younger residents will live well and thrive in Merton. The provider will need to
ensure that young carers are identified at the earliest opportunity and to support them to
remain as physically and emotionally well as possible and to start or maintain employment,
volunteering, training and learning. The provider will also need to ensure that young carers
are supported to have a family, community, and social life alongside their caring role
two.2.5) Award criteria
Quality criterion - Name: Quality / Weighting: 55
Quality criterion - Name: Social Value / Weighting: 10
Price - Weighting: 35
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: No
four.2) Administrative information
four.2.1) Previous publication concerning this procedure
Notice number: 2023/S 000-031654
Section five. Award of contract
Lot No
1
Title
Carers Services of Adult Carers or Adults
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
23 January 2024
five.2.2) Information about tenders
Number of tenders received: 8
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
Carers First
Kent
Country
United Kingdom
NUTS code
- UKI63 - Merton, Kingston upon Thames and Sutton
The contractor is an SME
Yes
five.2.4) Information on value of contract/lot (excluding VAT)
Total value of the contract/lot: £1,676,605
Section five. Award of contract
Lot No
2
Title
Young Carers Service
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
23 January 2024
five.2.2) Information about tenders
Number of tenders received: 3
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
Carers First
Kent
Country
United Kingdom
NUTS code
- UKJ4 - Kent
The contractor is an SME
Yes
five.2.4) Information on value of contract/lot (excluding VAT)
Total value of the contract/lot: £372,245
Section six. Complementary information
six.4) Procedures for review
six.4.1) Review body
London Borough of Merton
London
Country
United Kingdom