Contract

SC22223 - C-Care Technology Resilience Voucher Scheme

  • Kent County Council

F03: Contract award notice

Notice identifier: 2023/S 000-003656

Procurement identifier (OCID): ocds-h6vhtk-035855

Published 7 February 2023, 9:48am



Section one: Contracting authority

one.1) Name and addresses

Kent County Council

Sessions House

Maidstone

ME14 1XQ

Contact

Mr Cameron Croucher

Email

Cameron.Croucher@kent.gov.uk

Telephone

+44 3000411901

Country

United Kingdom

Region code

UKJ4 - Kent

Internet address(es)

Main address

http://www.kent.gov.uk

Buyer's address

http://www.kent.gov.uk

one.4) Type of the contracting authority

Regional or local authority

one.5) Main activity

General public services


Section two: Object

two.1) Scope of the procurement

two.1.1) Title

SC22223 - C-Care Technology Resilience Voucher Scheme

Reference number

DN626053

two.1.2) Main CPV code

  • 72000000 - IT services: consulting, software development, Internet and support

two.1.3) Type of contract

Services

two.1.4) Short description

C-Care is cross-Channel Interreg project which aims to respond to some of the socio-economic challenges brought about by the Covid-19 pandemic. C-Care is led by Kent County Council and involves 3 other English and 3 French partner organisations who are jointly implementing the project. C-Care will provide support to businesses and individuals at risk of exclusion in the France-Channel England area to aid economic recovery.

As part of this project, the Growth & Communities Division within GET is leading on a technology resilience voucher pilot scheme to provide support to Kent businesses. The scheme was launched in November 2021 when Kent SMEs could start to apply for vouchers. A framework of suppliers was procured during the summer of 2021 which resulted in seven suppliers being selected and approved to provide services to Kent businesses under the voucher scheme. A total number of 385 applications were received between November 2021 and June 2022 and 320 were approved. However, 74 (23.12%) of these which have been withdrawn - the main reason being given by SMEs was a lack of a suitable supplier on the framework to deliver the service they wanted. Not every lot was filled by suppliers and only 4 of the 7 suppliers have actually been selected by beneficiary SMEs to complete a voucher project. Some current suppliers have also indicated that they are very near to reaching full capacity to deliver voucher projects.

two.1.6) Information about lots

This contract is divided into lots: Yes

two.1.7) Total value of the procurement (excluding VAT)

Value excluding VAT: £1,000

two.2) Description

two.2.1) Title

Web-based Activities

Lot No

1

two.2.2) Additional CPV code(s)

  • 72000000 - IT services: consulting, software development, Internet and support

two.2.3) Place of performance

NUTS codes
  • UKJ4 - Kent

two.2.4) Description of the procurement

Enhancements to existing web sites or new landing pages facilitate online sales /

bookings

Interconnectivity with e-commerce and supply chain platforms

two.2.5) Award criteria

Cost criterion - Name: Price / Weighting: 100

two.2.11) Information about options

Options: No

two.2.13) Information about European Union Funds

The procurement is related to a project and/or programme financed by European Union funds: Yes

Identification of the project

Interreg France-Channel-England EU funding programme and the European Regional Development Fund.

two.2) Description

two.2.1) Title

Remote Working Technologies

Lot No

2

two.2.2) Additional CPV code(s)

  • 72000000 - IT services: consulting, software development, Internet and support

two.2.3) Place of performance

NUTS codes
  • UKJ4 - Kent

two.2.4) Description of the procurement

Pivoting to cloud storage to help with remote team management and operational

efficiency

Online collaboration tools / CMS / CRM systems

two.2.5) Award criteria

Cost criterion - Name: Price / Weighting: 100

two.2.11) Information about options

Options: No

two.2.13) Information about European Union Funds

The procurement is related to a project and/or programme financed by European Union funds: Yes

Identification of the project

Interreg France-Channel-England EU funding programme and the European Regional Development Fund.

two.2) Description

two.2.1) Title

Software solutions & Apps

Lot No

3

two.2.2) Additional CPV code(s)

  • 72000000 - IT services: consulting, software development, Internet and support

two.2.3) Place of performance

NUTS codes
  • UKJ4 - Kent

two.2.4) Description of the procurement

Development of apps / software solutions to better connect with customers

Cyber security & data protection solutions (excluding statutory obligations linked to the

General Data Protection Regulation - GDPR

two.2.5) Award criteria

Cost criterion - Name: Price / Weighting: 100

two.2.11) Information about options

Options: No

two.2.13) Information about European Union Funds

The procurement is related to a project and/or programme financed by European Union funds: Yes

Identification of the project

Interreg France-Channel-England EU funding programme and the European Regional Development Fund.

two.2) Description

two.2.1) Title

Digital Marketing & Promotional Activities

Lot No

4

two.2.2) Additional CPV code(s)

  • 72000000 - IT services: consulting, software development, Internet and support

two.2.3) Place of performance

NUTS codes
  • UKJ4 - Kent

two.2.4) Description of the procurement

E-commerce activities (including international)

Digital marketing / video / social media / SEO activity to expand customer reach or provide

assurance of ‘Covid-secure’ operations

Virtual product / business showcasing (including virtual tours, 3D models, VR, AR etc.)

two.2.5) Award criteria

Cost criterion - Name: Price / Weighting: 100

two.2.11) Information about options

Options: No

two.2.13) Information about European Union Funds

The procurement is related to a project and/or programme financed by European Union funds: Yes

Identification of the project

Interreg France-Channel-England EU funding programme and the European Regional Development Fund.

two.2) Description

two.2.1) Title

Skills & Capacity Building

Lot No

5

two.2.2) Additional CPV code(s)

  • 72000000 - IT services: consulting, software development, Internet and support

two.2.3) Place of performance

NUTS codes
  • UKJ4 - Kent

two.2.4) Description of the procurement

Staff training / digital upskilling including transitioning to hybrid working, programming,

cyber & data security etc

Virtual meeting tools and training for improving efficiency / connecting to customers

two.2.5) Award criteria

Cost criterion - Name: Price / Weighting: 100

two.2.11) Information about options

Options: No

two.2.13) Information about European Union Funds

The procurement is related to a project and/or programme financed by European Union funds: Yes

Identification of the project

Interreg France-Channel-England EU funding programme and the European Regional Development Fund.

two.2) Description

two.2.1) Title

Equipment & small Investments to facilitate digital activity

Lot No

6

two.2.2) Additional CPV code(s)

  • 72000000 - IT services: consulting, software development, Internet and support

two.2.3) Place of performance

NUTS codes
  • UKJ4 - Kent

two.2.4) Description of the procurement

Investments or equipment to facilitate a new digital process or improve digital resilience

including spatial computing

Digital infrastructure solutions for click & collect, invoicing etc., infrastructure systems

including remote working solutions / VOIP

two.2.5) Award criteria

Cost criterion - Name: Price / Weighting: 100

two.2.11) Information about options

Options: No

two.2.13) Information about European Union Funds

The procurement is related to a project and/or programme financed by European Union funds: Yes

Identification of the project

Interreg France-Channel-England EU funding programme and the European Regional Development Fund.


Section four. Procedure

four.1) Description

four.1.1) Type of procedure

Open procedure

four.1.3) Information about a framework agreement or a dynamic purchasing system

The procurement involves the establishment of a framework agreement

four.1.8) Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: Yes

four.2) Administrative information

four.2.1) Previous publication concerning this procedure

Notice number: 2022/S 000-021148


Section five. Award of contract

Contract No

SC22223

Title

SC22223 - C-Care Technology Resilience Voucher Scheme

A contract/lot is awarded: Yes

five.2) Award of contract

five.2.1) Date of conclusion of the contract

8 September 2022

five.2.2) Information about tenders

Number of tenders received: 8

Number of tenders received from SMEs: 8

Number of tenders received from tenderers from other EU Member States: 0

Number of tenders received from tenderers from non-EU Member States: 0

Number of tenders received by electronic means: 8

The contract has been awarded to a group of economic operators: No

five.2.3) Name and address of the contractor

Kent County Council

Maidstone

ME14 1XQ

Country

United Kingdom

NUTS code
  • UKJ4 - Kent
The contractor is an SME

Yes

five.2.4) Information on value of contract/lot (excluding VAT)

Total value of the contract/lot: £1,000


Section six. Complementary information

six.4) Procedures for review

six.4.1) Review body

Kent County Council

Maidstone

ME14 1XQ

Country

United Kingdom