Section one: Contracting authority/entity
one.1) Name and addresses
Staffordshire County Council
1 Staffordshire Place, Tipping Street,
Stafford
ST162DH
Contact
Lisa Dobric
lisa.dobric@staffordshire.gov.uk
Telephone
+44 1785278192
Country
United Kingdom
Region code
UKG24 - Staffordshire CC
Justification for not providing organisation identifier
Not on any register
Internet address(es)
Main address
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Healthwatch Staffordshire
Reference number
IA2415
two.1.2) Main CPV code
- 85000000 - Health and social work services
two.1.3) Type of contract
Services
two.2) Description
two.2.3) Place of performance
NUTS codes
- UKG24 - Staffordshire CC
Main site or place of performance
Staffordshire
two.2.4) Description of the procurement at the time of conclusion of the contract:
This Service will support and shape the Staffordshire and Stoke-on-Trent Integrated Care System (ICS), the Health and Wellbeing Board and wider health and care commissioning priorities by ensuring plans reflect the patient and user voice. In
doing this their role is to closely work with partners to improve the overall quality of health and social care outcomes across Staffordshire.
The Health and Social Care Act 2012 set out duties for all local authorities with social services responsibility to commission and establish a Local Healthwatch.
Local Healthwatch has a seat on the statutory Health and Wellbeing Boards, ensuring that the views and experiences of patients, carers and other service users are taken into account. In addition the Act states local authorities are to provide an
Independent NHS Complaints Advocacy service (ICAS) to people who wish to make a complaint about their experience of a local NHS service.
Healthwatch is not required to be a statutory organisation; however the range of statutory functions that it must deliver include:
• Gather views and experiences of service users and residents and ensure the community voice is strengthened and heard by those who commission, deliver and regulate health and care services.
• Monitor the standard of service provision, including authority to undertake Enter and View visits to health and care providers and report any concerns and/or acknowledge good service practice.
• Provide information and signposting to help people find the right health and care service.
• Work in partnership with the Care Quality Commission (CQC), Healthwatch England and other bodies on national issues.
This will require a provider who can:-
• Deliver 'core' priority functions of community engagement and representation, as well as influencing commissioners and decision makers to improve services, including utilising the statutory Staffordshire Health and Wellbeing Board seat.
• Prepare a focussed delivery plan shaped by the public, alongside Council and ICS strategic priorities .
• Take a collaborative approach with key partners, stakeholders and volunteers to applaud, challenge, question and review in the pursuit of best practice in health and social care, informed by the public's opinion.
Suppliers should register on the Proactis e-tendering system: https://supplierlive.proactisp2p.com and then select this tender opportunity to view and return tender documents.
two.2.7) Duration of the contract, framework agreement, dynamic purchasing system or concession
Duration in months
48
Section four. Procedure
four.2) Administrative information
four.2.1) Contract award notice concerning this contract
Notice number: 2021/S 000-032400
Section five. Award of contract/concession
Contract No
1
Title
Healthwatch Staffordshire
five.2) Award of contract/concession
five.2.1) Date of conclusion of the contract/concession award decision:
15 December 2021
five.2.2) Information about tenders
The contract/concession has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor/concessionaire
Support Staffordshire
Stafford
Country
United Kingdom
NUTS code
- UKG24 - Staffordshire CC
Companies House
08967045
The contractor/concessionaire is an SME
Yes
five.2.4) Information on value of the contract/lot/concession (at the time of conclusion of the contract;excluding VAT)
Total value of the procurement: £609,454.31
Section six. Complementary information
six.3) Additional information
The contract end date as been extended by up to 12 months (to end 31st March 2027). The funding level, nature of the contract and the Terms & Conditions wil all remain as they are currently.
An unexpected and unforeseen national change in Central Government direction as been announced. This will change the statutory requirements for the County Council's commissioning of the contract, however the legislative changes to enact this are delayed and timescales will go beyond the current existing end contract date of 31 March 2026.
six.4) Procedures for review
six.4.1) Review body
Staffordshire County Council
Stafford
Country
United Kingdom
Section seven: Modifications to the contract/concession
seven.1) Description of the procurement after the modifications
seven.1.1) Main CPV code
- 85000000 - Health and social work services
seven.1.3) Place of performance
NUTS code
- UKG24 - Staffordshire CC
seven.1.4) Description of the procurement:
The Council has commissioned a Healthwatch Staffordshire Service.
The Provider will ensure there is an independent consumer champion for health and social care services in Staffordshire, engaging with residents and influencing commissioning, with the aim of improving the overall quality of health and social
care provision.
seven.1.5) Duration of the contract, framework agreement, dynamic purchasing system or concession
Duration in months
12
seven.1.6) Information on value of the contract/lot/concession (excluding VAT)
Total value of the contract/lot/concession:
£205,000
seven.1.7) Name and address of the contractor/concessionaire
Support Staffordshire
Stafford
Country
United Kingdom
NUTS code
- UKG24 - Staffordshire CC
Companies House
08967045
The contractor/concessionaire is an SME
Yes
seven.2) Information about modifications
seven.2.1) Description of the modifications
Nature and extent of the modifications (with indication of possible earlier changes to the contract):
Extension of contract period and value.
seven.2.2) Reasons for modification
Need for modification brought about by circumstances which a diligent contracting authority/entity could not foresee.
Description of the circumstances which rendered the modification necessary and explanation of the unforeseen nature of these circumstances:
Modification - extension of the contract end date by up to 12 months to end 31st March 2027. The funding level, nature of the contract and the Terms & Conditions will all remain as they are currently.
Justification- An unexpected and unforeseen national change in Central Government direction was announced. This will change the statutory requirements for the County Council's commissioning of the contract, however the legislative changes to enact this are delayed and timescales wil go beyond the current existing end contract date of 31 March 2026.
seven.2.3) Increase in price
Updated total contract value before the modifications (taking into account possible earlier contract modifications, price adaptions and average inflation)
Value excluding VAT: £820,000
Total contract value after the modifications
Value excluding VAT: £1,025,000