Section one: Contracting authority/entity
one.1) Name and addresses
NHS 24
Caledonia House, Cardonald Park, 140 Fify Pitches Road
Glasgow
G51 4EB
Contact
Lauryn Smith
Telephone
+44 7825117518
Country
United Kingdom
NUTS code
UKM - Scotland
Internet address(es)
Main address
Buyer's address
https://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA00230
one.4) Type of the contracting authority
Body governed by public law
one.5) Main activity
Health
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
The provision of an annual license and subscription for the Choice and Medication website
Reference number
NHS24/2025/959
two.1.2) Main CPV code
- 79980000 - Subscription services
two.1.3) Type of contract
Services
two.1.4) Short description
This is a Voluntary Ex Ante Transparency (VEAT) Notice. NHS 24 intends to award a contract to Mistura Enterprise Limited for the provision of an annual licence and subscription to the Choice and Medication website for a period of 48 months.
The intended direct award is made under Regulation 33 of the Public Contracts (Scotland) Regulations 2015 (Negotiated Procedure without Prior Publication), on the ground of absence of competition for technical reasons here no reasonable alternative or substitute exists.
two.1.6) Information about lots
This contract is divided into lots: No
two.1.7) Total value of the procurement (excluding VAT)
Value excluding VAT: £137,200
two.2) Description
two.2.2) Additional CPV code(s)
- 79980000 - Subscription services
- 48000000 - Software package and information systems
two.2.3) Place of performance
NUTS codes
- UKM - Scotland
two.2.4) Description of the procurement
The Choice and Medication website offers patients information about mental health conditions and treatment options available.
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Award of a contract without prior publication of a call for competition in the cases listed below
- The procurement falls outside the scope of application of the regulations
Explanation:
Regulation 33, Public Contracts (Scotland) Regulations 2015 — Negotiated Procedure Without Prior Publication. The works, supplies or services can be provided only by a particular economic operator for the following reason: absence of competition for technical reasons where no reasonable alternative or substitute exists.
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
four.2) Administrative information
four.2.1) Previous publication concerning this procedure
Notice number: 2022/S 000-010017
Section five. Award of contract/concession
Contract No
NHS24/2025/959
A contract/lot is awarded: Yes
five.2) Award of contract/concession
five.2.1) Date of conclusion of the contract
19 December 2025
five.2.2) Information about tenders
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor/concessionaire
MISTURA ENTERPRISE LIMITED
2 GEPS PLACE
ASHINGTON
NE63 8HH
Country
United Kingdom
NUTS code
- UKC - North East (England)
The contractor/concessionaire is an SME
Yes
five.2.4) Information on value of contract/lot/concession (excluding VAT)
Total value of the contract/lot/concession: £137,200
Section six. Complementary information
six.3) Additional information
NHS 24 will observe a 10 day standstill period. NHS 24 then intends to award the contract on 27th January 2026.
NOTE: To register your interest in this notice and obtain any additional information please visit the Public Contracts Scotland Web Site at https://www.publiccontractsscotland.gov.uk/Search/Search_Switch.aspx?ID=817437.
(SC Ref:817437)
six.4) Procedures for review
six.4.1) Review body
Glasgow Sheriff Court
Glasgow
Country
United Kingdom