Scope
Reference
NPH_2025_42
Description
Heating system upgrades within individual domestic properties.
Contract 1. NPH_2025_42 Heating Upgrades - SureServe
Supplier
Contract value
- £291,667 excluding VAT
- £350,000 including VAT
Below the relevant threshold
Date signed
13 January 2026
Contract dates
- 13 January 2026 to 31 March 2026
- 2 months, 19 days
Main procurement category
Works
CPV classifications
- 45232141 - Heating works
- 45331110 - Boiler installation work
- 50720000 - Repair and maintenance services of central heating
Contract locations
- UKF - East Midlands (England)
Key performance indicators
| Name | Description | Reporting frequency |
|---|---|---|
| Customer Satisfaction Rates | measured by % of installations or service jobs completed without return visits. % of customers who raise issues post-upgrade. |
1 months |
| Time to complete works | Works on individual properties to be completed within 72h working hours (3 days) from start time. |
1 months |
| Paperwork on completion | Accuracy of completion paperwork uploaded onto our portal. |
1 months |
Contract 2. NPH_2025_64 Heating Upgrades - PH Jones
Supplier
Contract value
- £291,667 excluding VAT
- £350,000 including VAT
Below the relevant threshold
Date signed
13 January 2026
Contract dates
- 13 January 2026 to 31 March 2026
- 2 months, 19 days
Main procurement category
Works
CPV classifications
- 45232141 - Heating works
- 45331000 - Heating, ventilation and air-conditioning installation work
- 50720000 - Repair and maintenance services of central heating
Contract locations
- UKF - East Midlands (England)
Key performance indicators
| Name | Description | Reporting frequency |
|---|---|---|
| Customer Satisfaction Rates | measured by % of installations or service jobs completed without return visits. % of customers who raise issues post-upgrade. |
1 months |
| Time to complete works | Works on individual properties to be completed within 72h working hours (3 days) from start time. |
1 months |
| Paperwork on completion | Accuracy of completion paperwork uploaded onto our portal. |
1 months |
Contract 3. NPH_2025_66 Heating Upgrades - Phoenix
Supplier
Contract value
- £291,667 excluding VAT
- £350,000 including VAT
Below the relevant threshold
Date signed
13 January 2026
Contract dates
- 13 January 2026 to 31 March 2026
- 2 months, 19 days
Main procurement category
Works
CPV classifications
- 45232141 - Heating works
- 45331110 - Boiler installation work
- 50720000 - Repair and maintenance services of central heating
Contract locations
- UKF - East Midlands (England)
Key performance indicators
| Name | Description | Reporting frequency |
|---|---|---|
| Customer Satisfaction Rates | measured by % of installations or service jobs completed without return visits. % of customers who raise issues post-upgrade. |
1 months |
| Time to complete works | Works on individual properties to be completed within 72h working hours (3 days) from start time. |
1 months |
| Paperwork on completion | Accuracy of completion paperwork uploaded onto our portal. |
1 months |
Contract 4. NPH_2025_65 Heating Upgrades - Renuvo
Supplier
Contract value
- £291,667 excluding VAT
- £350,000 including VAT
Below the relevant threshold
Date signed
13 January 2026
Contract dates
- 13 January 2026 to 31 March 2026
- 2 months, 19 days
Main procurement category
Works
CPV classifications
- 45232141 - Heating works
- 45232142 - Heat-transfer station construction work
- 45331100 - Central-heating installation work
- 50720000 - Repair and maintenance services of central heating
Contract locations
- UKF - East Midlands (England)
Key performance indicators
| Name | Description | Reporting frequency |
|---|---|---|
| Customer Satisfaction Rates | measured by % of installations or service jobs completed without return visits. % of customers who raise issues post-upgrade. |
1 months |
| Time to complete works | Works on individual properties to be completed within 72h working hours (3 days) from start time. |
1 months |
| Paperwork on completion | Accuracy of completion paperwork uploaded onto our portal. |
1 months |
Procedure
Procedure type
Below threshold - open competition
Suppliers
BRITISH GAS SOCIAL HOUSING LIMITED
- Companies House: 01026007
- Public Procurement Organisation Number: PLXL-7173-NHVV
Millstream
Windsor
SL4 5GD
United Kingdom
Email: phjones.bids@phjones.com
Website: http://www.phjones.co.uk
Region: UKJ11 - Berkshire
Small or medium-sized enterprise (SME): No
Voluntary, community or social enterprise (VCSE): No
Contract 2. NPH_2025_64 Heating Upgrades - PH Jones
PHOENIX GAS SERVICES LIMITED
- Companies House: 03830355
- Public Procurement Organisation Number: PWQJ-6969-GHBN
Phoenix Gas Services Limited Furlong Road
Stoke-On-Trent
ST6 5UD
United Kingdom
Email: tenders@phoenixgasservices.co.uk
Website: http://www.phoenixgasservices.co.uk/
Region: UKG23 - Stoke-on-Trent
Small or medium-sized enterprise (SME): Yes
Voluntary, community or social enterprise (VCSE): No
Contract 3. NPH_2025_66 Heating Upgrades - Phoenix
RENUVO LTD
- Companies House: 07289284
- Public Procurement Organisation Number: PYXY-5986-QYJM
Unit 1g Kingsbury Link
Tamworth
B78 2EX
United Kingdom
Email: accounts@renuvo.co.uk
Website: http://www.renuvo.co.uk
Region: UKG13 - Warwickshire
Small or medium-sized enterprise (SME): Yes
Voluntary, community or social enterprise (VCSE): No
Contract 4. NPH_2025_65 Heating Upgrades - Renuvo
SURESERVE COMPLIANCE CENTRAL LIMITED
- Companies House: 03193203
- Public Procurement Organisation Number: PBRZ-1341-ZLCW
Norfolk House, 13 Southampton Place
London
WC1A 2AJ
United Kingdom
Region: UKI31 - Camden and City of London
Small or medium-sized enterprise (SME): No
Voluntary, community or social enterprise (VCSE): No
Contract 1. NPH_2025_42 Heating Upgrades - SureServe
Contracting authority
NORTHAMPTONSHIRE PARTNERSHIP HOMES LIMITED
- Companies House: 09019453
- Public Procurement Organisation Number: PGTJ-9157-YWQM
The Guildhall
Northampton
NN1 1DE
United Kingdom
Email: nphprocurement@nph.org.uk
Region: UKF24 - West Northamptonshire
Organisation type: Public authority - central government