Section one: Contracting authority
one.1) Name and addresses
Post Office
100 Wood Street
London
EC2V 7ER
Country
United Kingdom
Region code
UK - United Kingdom
Companies House
2154540
Internet address(es)
Main address
one.3) Communication
Access to the procurement documents is restricted. Further information can be obtained at
https://postoffice.wax-live.com/S2C/SignIn.aspx
Additional information can be obtained from the above-mentioned address
Tenders or requests to participate must be submitted to the above-mentioned address
one.4) Type of the contracting authority
Body governed by public law
one.5) Main activity
Other activity
Banking, Retail and Postal Services
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Common Digital Platform
two.1.2) Main CPV code
- 72000000 - IT services: consulting, software development, Internet and support
two.1.3) Type of contract
Services
two.1.4) Short description
The Common Digital Platform (CDP) hosts around 50 Digital Services in use across Post Office for both internal and customer facing purposes, including PUDO, Drop and Go and Branch Finder. The service required is the support and maintenance of the platform itself, an AWS platform hosted within Post Office, and the support and maintenance of the digital applications that sit upon it.
two.1.6) Information about lots
This contract is divided into lots: No
two.2) Description
two.2.2) Additional CPV code(s)
- 30211300 - Computer platforms
- 48100000 - Industry specific software package
- 48820000 - Servers
- 72300000 - Data services
- 72600000 - Computer support and consultancy services
- 72700000 - Computer network services
- 72800000 - Computer audit and testing services
two.2.3) Place of performance
NUTS codes
- UK - United Kingdom
two.2.4) Description of the procurement
The Common Digital Platform (CDP) hosts around 50 Digital Services in use across Post Office for both internal and customer facing purposes, including PUDO, Drop and Go and Branch Finder. The service required is the support and maintenance of the platform itself, an AWS platform hosted within Post Office, and the support and maintenance of the digital applications that sit on it.
two.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Start date
1 August 2025
End date
31 July 2030
This contract is subject to renewal
Yes
Description of renewals
Initial 3 year term with two additional yearly extensions.
two.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about options
Options: No
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Restricted procedure
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
four.2) Administrative information
four.2.2) Time limit for receipt of tenders or requests to participate
Date
17 March 2025
Local time
4:00pm
four.2.4) Languages in which tenders or requests to participate may be submitted
English
Section six. Complementary information
six.1) Information about recurrence
This is a recurrent procurement: No
six.3) Additional information
Further details can be found on Post Office's e-sourcing platform Web3.
Suppliers requesting participation will be required to sign an NDA and, where they are an existing Post Office supplier for relevant services, an Ethical Walls Agreement. Access will only be granted once these are in place.
Responses must be submitted by the 14th March 2025.
Please contact procurement@postoffice.co.uk for more details.
six.4) Procedures for review
six.4.1) Review body
Royal Courts of Justice
London
Country
United Kingdom