Section one: Contracting authority/entity
one.1) Name and addresses
Department for Environment Food & Rural Affairs
Seacole Building, 2 Marsham Street
London
SW1P4DF
Country
United Kingdom
Region code
UKI32 - Westminster
Justification for not providing organisation identifier
Not on any register
Internet address(es)
Main address
https://www.gov.uk/government/organisations/department-for-environment-food-rural-affairs
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Project 35629 Smart Environmental Regulation Programme (SERP)
two.1.2) Main CPV code
- 72421000 - Internet or intranet client application development services
two.1.3) Type of contract
Services
two.2) Description
two.2.3) Place of performance
NUTS codes
- UK - United Kingdom
two.2.4) Description of the procurement at the time of conclusion of the contract:
The Smart Environmental Regulation Programme (SERP) will transform digital and IT capabilities for regulatory activities within Defra and its ALBs. The programme combines 4 programmes:
Regulatory Services Programme - Environment Agency
Waste Tracking - DEFRA Programme
Collection & Packaging Reforms - DEFRA Programme
Environment Monitoring & Planning Programme - DEFRA Programme
Across the group there are many legacy systems that underpin these activities that need replacing, as well as new statutory requirements, as outlined in the Environment Act 2021, that need implementing. Historically, there has been a disparate approach to Service and Platform development. However, across the digital programmes, there is an opportunity to develop generic digital capabilities that can be re-used to enable a more consistent technical architecture, efficient and quicker means of delivery.
Generic platforms can include the determination and management of permit and registrations, charging, compliance, enforcement, data storage and analytics, as well as externally facing digital services for the ability to manage online accounts, to apply, submit returns and tracking data online.
As different programmes are at different stages of development, with some in Beta/Live, others in Discovery, Defra is keen to work collaboratively with a provider to shape Statements of Work to implement capabilities.
Defra was seeking to partner with a Microsoft Gold build partner to configure Power Platform & Azure technologies with experience in the delivery of:
o Power platform & Azure based developments, integrations & migrations
o Power Portal implementations with GDS approvals in place
o Azure Data Services including AI based analytics.
two.2.7) Duration of the contract, framework agreement, dynamic purchasing system or concession
End date
15 May 2026
Section four. Procedure
four.2) Administrative information
four.2.1) Contract award notice concerning this contract
Notice number: 2023/S 000-001450
Section five. Award of contract/concession
Contract No
C15505
five.2) Award of contract/concession
five.2.1) Date of conclusion of the contract/concession award decision:
17 December 2025
five.2.2) Information about tenders
The contract/concession has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor/concessionaire
Hitachi Solutions Europe Limited
110 Bishopsgate
London
EC2N 4AY
Country
United Kingdom
NUTS code
- UK - United Kingdom
Companies House
04924233
The contractor/concessionaire is an SME
No
five.2.4) Information on value of the contract/lot/concession (at the time of conclusion of the contract;excluding VAT)
Total value of the procurement: £4,500,000
Section six. Complementary information
six.4) Procedures for review
six.4.1) Review body
Public Procurement Review Body
London
publicprocurementreview@cabinetoffice.gov.uk
Telephone
+44 3450103503
Country
United Kingdom
Internet address
https://www.gov.uk/government/publications/public-procurement-review-service-scope-and-remit
Section seven: Modifications to the contract/concession
seven.1) Description of the procurement after the modifications
seven.1.1) Main CPV code
- 72421000 - Internet or intranet client application development services
seven.1.3) Place of performance
NUTS code
- UK - United Kingdom
seven.1.4) Description of the procurement:
The Smart Environmental Regulation Programme (SERP) will transform digital and IT capabilities for regulatory activities within Defra and its ALBs. The programme combines 4 programmes:
Regulatory Services Programme - Environment Agency
Waste Tracking - DEFRA Programme
seven.1.5) Duration of the contract, framework agreement, dynamic purchasing system or concession
End date
15 May 2026
seven.1.6) Information on value of the contract/lot/concession (excluding VAT)
Total value of the contract/lot/concession:
£4,500,000
seven.1.7) Name and address of the contractor/concessionaire
Hitachi Solutions Europe Limited
London
Country
United Kingdom
NUTS code
- UK - United Kingdom
Companies House
04924233
The contractor/concessionaire is an SME
No
seven.2) Information about modifications
seven.2.1) Description of the modifications
Nature and extent of the modifications (with indication of possible earlier changes to the contract):
Uplift in value from £50m to £54.5m to provide additional delivery capability and capacity. New contract reference C15505
seven.2.2) Reasons for modification
Need for modification brought about by circumstances which a diligent contracting authority/entity could not foresee.
Description of the circumstances which rendered the modification necessary and explanation of the unforeseen nature of these circumstances:
This variation is necessary due to unexpected changes in Environment Agency delivery context.
seven.2.3) Increase in price
Updated total contract value before the modifications (taking into account possible earlier contract modifications, price adaptions and average inflation)
Value excluding VAT: £50,000,000
Total contract value after the modifications
Value excluding VAT: £54,500,000