Section one: Contracting authority/entity
one.1) Name and addresses
Hertfordshire County Council
PEGS LANE
HERTFORD
SG138DQ
strategic.procurement@hertfordshire.gov.uk
Country
United Kingdom
Region code
UKH23 - Hertfordshire
Justification for not providing organisation identifier
Not on any register
Internet address(es)
Main address
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Payroll, Roster and Availability IT System for Hertfordshire Fire and Rescue Service
Reference number
HCC2315068
two.1.2) Main CPV code
- 72000000 - IT services: consulting, software development, Internet and support
two.1.3) Type of contract
Services
two.1.4) Short description
This is an Award Notice for the Provision of a Payroll, Roster and Availability IT System for HFRS. This is a direct award because competition is absent for technical reasons.
Section six. Complementary information
six.6) Original notice reference
Notice number: 2024/S 000-001378
Section seven. Changes
seven.1) Information to be changed or added
seven.2) Other additional information
For clarity there is no separate Annex D (as per the text in the original award notice) and the explanation for awarding this contract is below:-
Hertfordshire Fire and Rescue Service (HFRS) has an integrated workforce management solution designed to manage it's time management needs. The application provides real-time insight into the availability of on-call fire services and optimises crewing for full-time fire stations, allowing HFRS to manage all staff in one system.
The current provider, Gartan Technologies, and their products (Availability, Payroll, Roster) are fully integrated with HFRS systems. The application has been customised to HFRS requirements with over 20 bespoke enhancements which reflect the specific needs of HFRS. The HFRS systems are aligned with Motorola 3CR (3TC Guardian Command). Gartan is the only native OAM integration with Motorola 3CRS (3TC Guardian Command) at present.
The Council has therefore awarded a contract to Gartan Technologies. This represents a best value approach to ensure the ongoing service delivery. If a new provider were to be appointed, the cost of replicating the bespoke enhancements and providing an ongoing service would far exceed the budget envelope. It is not clear whether a new system could be delivered within the timescales required and integrated to ensure there was no break in service of HFRS's critical activities to save lives.