Scope
Reference
DN801055
Description
The Council's IT Service Management system, HaloITSM.
Contract 1. HaloITSM
Supplier
Contract value
- £162,534 excluding VAT
- £195,040.80 including VAT
Below the relevant threshold
Date signed
28 November 2025
Contract dates
- 1 December 2025 to 30 November 2027
- 2 years
Main procurement category
Services
CPV classifications
- 48218000 - License management software package
- 72268000 - Software supply services
Contract locations
- UKI41 - Hackney and Newham
Procedure
Procedure type
Below threshold - unknown
Supplier
HALO SERVICE SOLUTIONS LTD
- Companies House: SC216980
- Public Procurement Organisation Number: PYVD-5774-MHXD
Cartref, Bonar Bridge
Ardgay
IV24 3AR
United Kingdom
Email: sales@haloitsm.com
Website: https://usehalo.com
Region: UKM61 - Caithness & Sutherland and Ross & Cromarty
Small or medium-sized enterprise (SME): No
Voluntary, community or social enterprise (VCSE): No
Contract 1. HaloITSM
Contracting authority
London Borough of Hackney
- Public Procurement Organisation Number: PRZC-5592-DDDV
Hackney Service Centre
London
E8 1DY
United Kingdom
Email: colin.cowdrey@hackney.gov.uk
Region: UKI41 - Hackney and Newham
Organisation type: Public authority - sub-central government