Section one: Contracting authority
one.1) Name and addresses
NHS Business Services Authority
Stella House, Goldcrest Way, Newburn Riverside
Newcastle upon Tyne
NE15 8NY
Contact
NHS Business Services Authority
nhsbsa.commercialservicesteam@nhs.uk
Country
United Kingdom
Region code
UKC22 - Tyneside
Internet address(es)
Main address
Buyer's address
one.4) Type of the contracting authority
Body governed by public law
one.5) Main activity
Health
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Nursery Milk Reimbursement Unit (NMRU) 2025
Reference number
C370645
two.1.2) Main CPV code
- 75112000 - Administrative services for business operations
two.1.3) Type of contract
Services
two.1.4) Short description
Award of a call off contract for the Nursery Milk Reimbursement Unit following a further competition under the Crown Commercial Services (CCS) Funds Administration & Disbursement Services (FAADS) Dynamic Purchasing System (DPS) RM6322
two.1.6) Information about lots
This contract is divided into lots: No
two.1.7) Total value of the procurement (excluding VAT)
Value excluding VAT: £2,424,563.64
two.2) Description
two.2.2) Additional CPV code(s)
- 79512000 - Call centre
- 48219300 - Administration software package
- 48812000 - Financial information systems
- 66190000 - Loan brokerage services
- 72253000 - Helpdesk and support services
- 72314000 - Data collection and collation services
- 75112000 - Administrative services for business operations
- 75130000 - Supporting services for the government
- 75131000 - Government services
- 75310000 - Benefit services
- 79000000 - Business services: law, marketing, consulting, recruitment, printing and security
- 79212000 - Auditing services
- 79212400 - Fraud audit services
- 79420000 - Management-related services
- 85100000 - Health services
- 85140000 - Miscellaneous health services
- 98300000 - Miscellaneous services
- 48217000 - Transaction-processing software package
two.2.3) Place of performance
NUTS codes
- UK - United Kingdom
Main site or place of performance
Newcastle upon Tyne
two.2.4) Description of the procurement
Award of a call off contract for the Nursery Milk Reimbursement Unit following a further competition under the Crown Commercial Services (CCS) Funds Administration & Disbursement Services (FAADS) Dynamic Purchasing System (DPS) RM6322.
The Nursery Milk Scheme is a statutory service. The scheme entitles children under 5 years in England & Wales who attend approved day care facilities (known as Settings) to receive 189ml (1/3 pint) of milk each day, free of charge. The supplier will process applications (both online and paper) from all eligible Settings for reimbursement.
The Supplier will process in the region of 400k+ claims per annum and facilitate reimbursement payments of between £50-£60m per year from DHSC to the Settings.
two.2.5) Award criteria
Quality criterion - Name: Technical Quality / Weighting: 60%
Quality criterion - Name: Technical Social Value / Weighting: 10%
Price - Weighting: 30%
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2.14) Additional information
Note: value in V.2.4.1 includes VAT the value in V.2.4.4 & 2.4.3 exclude VAT
Link to Contracts Finder Notice -: https://www.contractsfinder.service.gov.uk/Notice/f35ede21-bb31-4ba0-bcb7-ea6ae4ad6b97
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Restricted procedure
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
four.2) Administrative information
four.2.1) Previous publication concerning this procedure
Notice number: 2025/S 000-012187
Section five. Award of contract
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
1 December 2025
five.2.2) Information about tenders
Number of tenders received: 3
Number of tenders received from SMEs: 0
Number of tenders received from tenderers from other EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 3
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
Opia Limited
Opia Ltd, 184 Shepherds Bush Road
London
W6 7NL
Telephone
+44 7730529973
Country
United Kingdom
NUTS code
- UK - United Kingdom
National registration number
06021170
Internet address
The contractor is an SME
No
five.2.4) Information on value of contract/lot (excluding VAT)
Initial estimated total value of the contract/lot: £2,909,476.37
Lowest offer: £2,424,563.64 / Highest offer: £3,685,753.51 taken into consideration
Section six. Complementary information
six.4) Procedures for review
six.4.1) Review body
NHS Business Services Authority
Stella House, Goldcrest Way
Newcastle Upon Tyne
NE15 8NY
commercialservicesteam@nhsbsa.nhs.uk
Country
United Kingdom