Scope
Reference
2025-TR-0139
Description
Re-procurement of Governance, Risk and Compliance (GRC) Cloud software.
Contract 1. GRC Cloud Service
Supplier
Contract value
- £538,048 excluding VAT
- £645,657 including VAT
Above the relevant threshold
Earliest date the contract will be signed
23 January 2026
Contract dates (estimated)
- 23 January 2026 to 20 January 2028
- 1 year, 11 months, 29 days
Main procurement category
Goods
CPV classifications
- 48170000 - Compliance software package
Contract locations
- UKM82 - Glasgow City
Other information
Conflicts assessment prepared/revised
Yes
Procedure
Procedure type
Direct award
Direct award justification
- Single supplier - intellectual property or exclusive rights
- Single supplier - technical reasons
A change in supplier would result in incompatibility and disproportionate technical difficulties. Therefore, a Direct Award to MetricStream is justified under Schedule 5, paragraph 7:
Additional or repeat goods, services or works
7. The public contract concerns the supply of goods, services or works by the existing supplier which are intended as an extension to, or partial replacement of, existing goods, services or works in circumstances where-
(a) a change in supplier would result in the contracting authority receiving goods, services or works that are different from, or incompatible with, the existing goods, services or works, and
(b) the difference or incompatibility would result in disproportionate technical difficulties in operation or maintenance.
Supplier
METRICSTREAM UK LIMITED
- Companies House: 08194208
- Public Procurement Organisation Number: PBNG-3384-NJNZ
Fourth Floor St James House
Cheltenham
GL50 3PR
United Kingdom
Email: nrichie@metricstream.com
Website: http://www.metricstream.com
Region: UKK13 - Gloucestershire
Small or medium-sized enterprise (SME): No
Voluntary, community or social enterprise (VCSE): No
Contract 1. GRC Cloud Service
Contracting authority
STUDENT LOANS COMPANY
- Companies House: 02401034
- Public Procurement Organisation Number: PMXL-3278-BCWT
Memphis Building Lingfield Point
Darlington
DL1 1RW
United Kingdom
Region: UKC13 - Darlington
Organisation type: Public authority - central government