Section one: Contracting entity
one.1) Name and addresses
HS2
High Speed Two (HS2) Ltd, Two Snowhill, Queensway
Birmingham
B4 6GA
Country
United Kingdom
NUTS code
UK - United Kingdom
Internet address(es)
Main address
https://www.hs2.org.uk/contact-us
one.3) Communication
Additional information can be obtained from the above-mentioned address
Electronic communication requires the use of tools and devices that are not generally available. Unrestricted and full direct access to these tools and devices is possible, free of charge, at
https://hs2.bravosolution.co.uk/esop
one.6) Main activity
Railway services
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Independent Advocacy, Support and Well-Being Service
two.1.2) Main CPV code
- 72253000 - Helpdesk and support services
two.1.3) Type of contract
Services
two.1.4) Short description
Any suppliers interested in delivering the below requirement please express your interest in writing to Sonam.Mehmi@hs2.org.uk by the 24th February 2022 at 17:00
To deliver the HS2 project successfully, HS2 Ltd and the Joint Ventures (JV’s) responsible for construction of the railway need to understand and manage the full impact of the project. Our integrated Project teams, and in specific, our integrated Community Engagement teams do this by talking and listening to those affected, as well as working closely with local authorities and elected representatives.
Community Engagement is about creating a long-term and trusted two-way conversation with the communities along the line of route, and in which the railway will operate. Good communication is not only about talking and listening; it is also about demonstrating how the views of local people are taken into consideration in the design, construction and operation of the new railway.
HS2 Ltd are therefore looking to procure third party services to carry out advocacy, support and well-being services along the entire HS2 route. In the past three years the service has supported over 50 individuals and we expect this number to rise as we continue to build the railway.
Support for individuals increased by 109% in the second year of the contract, and service provision has plateaued at around the same level in the third year of the contract. The open cases at the end of each year increased by 140% in the second year and by a further 50% in the third year of the contract. We estimate provision of a service for over 300 individuals throughout the lifespan of this contract.
The objective of this contract is to provide support services for members of affected communities who require additional support when engaging with HS2 Ltd. Examples may include when HS2 is seeking information from individuals regarding land ownership, or when HS2 is disseminating complex information to communities about the scheme.
two.1.5) Estimated total value
Value excluding VAT: £497,952
two.1.6) Information about lots
This contract is divided into lots: No
two.2) Description
two.2.2) Additional CPV code(s)
- 63711000 - Support services for railway transport
two.2.3) Place of performance
NUTS codes
- UK - United Kingdom
two.2.4) Description of the procurement
The intended contract will be completed by a HS2 Ltd managed tender and will run for a duration of 2 + 2 + 1 years.
two.3) Estimated date of publication of contract notice
26 January 2022
Section four. Procedure
four.1) Description
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes