- Scope of the procurement
- Lot 1: Sustainable Services Modelling, Design & Improvement
- Lot 2: Strategy, System Leadership, Governance, & Integrated Assurance
- Lot 3: Training, Quality Assurance and Consultation Services
- Lot 4: Commercial, Financial and Analytical Related Advisory Services
- Lot 5: Procurement and Supply Chain Services
- Lot 6: Workforce Transformation
- Lot 7: Communications and Engagement Delivery
- Lot 8: Multi-Disciplinary Consultancy Services
Section one: Contracting authority
one.1) Name and addresses
East Of England NHS Collaborative Hub c/o West Suffolk NHS Foundation Trust
Victoria House, Capital Park
Fulbourn
CB21 5XB
Contact
Corporate Services
corporate.services@eoecph.nhs.uk
Country
United Kingdom
NUTS code
UKH12 - Cambridgeshire CC
Internet address(es)
Main address
Buyer's address
one.2) Information about joint procurement
The contract is awarded by a central purchasing body
one.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge, at
https://health-family.force.com/s/Welcome
Additional information can be obtained from the above-mentioned address
Tenders or requests to participate must be submitted electronically via
https://health-family.force.com/s/Welcome
Tenders or requests to participate must be submitted to the above-mentioned address
Electronic communication requires the use of tools and devices that are not generally available. Unrestricted and full direct access to these tools and devices is possible, free of charge, at
https://health-family.force.com/s/Welcome
one.4) Type of the contracting authority
Body governed by public law
one.5) Main activity
Health
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Transforming Organisations, Partnerships & Systems – Multi-Speciality Support & Advisory Consultancy Services
two.1.2) Main CPV code
- 79000000 - Business services: law, marketing, consulting, recruitment, printing and security
two.1.3) Type of contract
Services
two.1.4) Short description
East of England NHS Collaborative Procurement Hub is seeking to award a framework for Transforming Organisations, Partnerships & Systems – Multi-Speciality Support & Advisory Consultancy Services.
two.1.5) Estimated total value
Value excluding VAT: £40,000,000
two.1.6) Information about lots
This contract is divided into lots: Yes
Tenders may be submitted for all lots
two.2) Description
two.2.1) Title
Lot 1: Sustainable Services Modelling, Design & Improvement
Lot No
1
two.2.2) Additional CPV code(s)
- 79000000 - Business services: law, marketing, consulting, recruitment, printing and security
- 79131000 - Documentation services
- 79413000 - Marketing management consultancy services
- 79000000 - Business services: law, marketing, consulting, recruitment, printing and security
- 79330000 - Statistical services
- 79422000 - Arbitration and conciliation services
- 79311410 - Economic impact assessment
- 79314000 - Feasibility study
- 79212500 - Accounting review services
- 79416200 - Public relations consultancy services
- 79313000 - Performance review services
- 79212110 - Corporate governance rating services
- 79417000 - Safety consultancy services
- 79312000 - Market-testing services
- 79430000 - Crisis management services
- 80510000 - Specialist training services
- 79212200 - Internal audit services
- 79411000 - General management consultancy services
- 79411100 - Business development consultancy services
- 72225000 - System quality assurance assessment and review services
- 79421100 - Project-supervision services other than for construction work
- 79418000 - Procurement consultancy services
- 80000000 - Education and training services
- 79414000 - Human resources management consultancy services
- 79421200 - Project-design services other than for construction work
- 79400000 - Business and management consultancy and related services
- 73200000 - Research and development consultancy services
- 73300000 - Design and execution of research and development
- 73000000 - Research and development services and related consultancy services
two.2.3) Place of performance
NUTS codes
- UK - United Kingdom
two.2.4) Description of the procurement
Support related to operational delivery, development and transformation of services including matters of business/service improvement and performance. Service innovation reviews to assist Contracting Authorities achieve a step change in performance and/or quality of service delivery, strengthening and broadening planning and service delivery vision, and/or providing access to efficiency benefits and/or savings.
two.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Start date
24 April 2024
End date
23 April 2027
This contract is subject to renewal
No
two.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about options
Options: Yes
Description of options
The initial term is until 23/04/2027 with an optional extension of 1 x 12-months.
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2) Description
two.2.1) Title
Lot 2: Strategy, System Leadership, Governance, & Integrated Assurance
Lot No
2
two.2.2) Additional CPV code(s)
- 79000000 - Business services: law, marketing, consulting, recruitment, printing and security
- 79131000 - Documentation services
- 79413000 - Marketing management consultancy services
- 79416200 - Public relations consultancy services
- 79414000 - Human resources management consultancy services
- 79314000 - Feasibility study
- 80510000 - Specialist training services
- 72225000 - System quality assurance assessment and review services
- 79330000 - Statistical services
- 79422000 - Arbitration and conciliation services
- 79311410 - Economic impact assessment
- 79313000 - Performance review services
- 79212500 - Accounting review services
- 79411100 - Business development consultancy services
- 79421100 - Project-supervision services other than for construction work
- 79000000 - Business services: law, marketing, consulting, recruitment, printing and security
- 79212110 - Corporate governance rating services
- 80000000 - Education and training services
- 79417000 - Safety consultancy services
- 79312000 - Market-testing services
- 79430000 - Crisis management services
- 79411000 - General management consultancy services
- 79418000 - Procurement consultancy services
- 79421200 - Project-design services other than for construction work
- 79212200 - Internal audit services
- 73000000 - Research and development services and related consultancy services
- 79400000 - Business and management consultancy and related services
- 73300000 - Design and execution of research and development
- 73200000 - Research and development consultancy services
two.2.3) Place of performance
NUTS codes
- UK - United Kingdom
two.2.4) Description of the procurement
Support for the leadership and management of organisations, including matters of corporate/organisational governance and strategy, developing systems and cultures to build organisations, teams and individual learning and performance.
two.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Start date
24 April 2024
End date
23 April 2027
This contract is subject to renewal
No
two.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about options
Options: Yes
Description of options
The initial term is until 23/04/2027 with an optional extension of 1 x 12-months.
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2) Description
two.2.1) Title
Lot 3: Training, Quality Assurance and Consultation Services
Lot No
3
two.2.2) Additional CPV code(s)
- 79000000 - Business services: law, marketing, consulting, recruitment, printing and security
- 79131000 - Documentation services
- 79413000 - Marketing management consultancy services
- 79417000 - Safety consultancy services
- 79312000 - Market-testing services
- 79430000 - Crisis management services
- 79000000 - Business services: law, marketing, consulting, recruitment, printing and security
- 79422000 - Arbitration and conciliation services
- 79414000 - Human resources management consultancy services
- 79330000 - Statistical services
- 80000000 - Education and training services
- 79311410 - Economic impact assessment
- 79212500 - Accounting review services
- 79313000 - Performance review services
- 79314000 - Feasibility study
- 72225000 - System quality assurance assessment and review services
- 79416200 - Public relations consultancy services
- 79212110 - Corporate governance rating services
- 79411000 - General management consultancy services
- 79421100 - Project-supervision services other than for construction work
- 80510000 - Specialist training services
- 79212200 - Internal audit services
- 79418000 - Procurement consultancy services
- 79411100 - Business development consultancy services
- 79421200 - Project-design services other than for construction work
- 73300000 - Design and execution of research and development
- 73200000 - Research and development consultancy services
- 79400000 - Business and management consultancy and related services
- 73000000 - Research and development services and related consultancy services
two.2.3) Place of performance
NUTS codes
- UK - United Kingdom
two.2.4) Description of the procurement
Support for the strategic service planning of organisations including matters of organising and delivering relevant engagement communications, training, and quality assurance. Through securing feedback and development information, change and refinement can be implemented.
two.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Start date
24 April 2024
End date
23 April 2027
This contract is subject to renewal
No
two.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about options
Options: Yes
Description of options
The initial term is until 23/04/2027 with an optional extension of 1 x 12-months.
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2) Description
two.2.1) Title
Lot 4: Commercial, Financial and Analytical Related Advisory Services
Lot No
4
two.2.2) Additional CPV code(s)
- 79000000 - Business services: law, marketing, consulting, recruitment, printing and security
- 79413000 - Marketing management consultancy services
- 79416200 - Public relations consultancy services
- 79417000 - Safety consultancy services
- 79312000 - Market-testing services
- 79000000 - Business services: law, marketing, consulting, recruitment, printing and security
- 79314000 - Feasibility study
- 79421100 - Project-supervision services other than for construction work
- 79131000 - Documentation services
- 79313000 - Performance review services
- 79430000 - Crisis management services
- 80510000 - Specialist training services
- 79330000 - Statistical services
- 79411100 - Business development consultancy services
- 79422000 - Arbitration and conciliation services
- 79311410 - Economic impact assessment
- 79212500 - Accounting review services
- 79212110 - Corporate governance rating services
- 80000000 - Education and training services
- 79212200 - Internal audit services
- 79411000 - General management consultancy services
- 72225000 - System quality assurance assessment and review services
- 79418000 - Procurement consultancy services
- 79414000 - Human resources management consultancy services
- 79421200 - Project-design services other than for construction work
- 79400000 - Business and management consultancy and related services
- 73000000 - Research and development services and related consultancy services
- 73300000 - Design and execution of research and development
- 73200000 - Research and development consultancy services
two.2.3) Place of performance
NUTS codes
- UK - United Kingdom
two.2.4) Description of the procurement
Support in regard to commercial, financial and analytical review. Provision of support mechanisms for both planning, development and delivery activities based on a Contracting Authorities core service functions and service delivery, as well as future service development and partnership arrangements. Through systematic, quantitative and visual means, decision analysis tools can be utilised to consult on strategic business decisions.
two.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Start date
24 April 2024
End date
23 April 2027
This contract is subject to renewal
No
two.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about options
Options: Yes
Description of options
The initial term is until 23/04/2027 with an optional extension of 1 x 12-months.
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2) Description
two.2.1) Title
Lot 5: Procurement and Supply Chain Services
Lot No
5
two.2.2) Additional CPV code(s)
- 79000000 - Business services: law, marketing, consulting, recruitment, printing and security
- 79131000 - Documentation services
- 79314000 - Feasibility study
- 79313000 - Performance review services
- 79311410 - Economic impact assessment
- 72225000 - System quality assurance assessment and review services
- 79000000 - Business services: law, marketing, consulting, recruitment, printing and security
- 79330000 - Statistical services
- 79417000 - Safety consultancy services
- 79411000 - General management consultancy services
- 79421100 - Project-supervision services other than for construction work
- 79416200 - Public relations consultancy services
- 79212110 - Corporate governance rating services
- 79430000 - Crisis management services
- 79418000 - Procurement consultancy services
- 79413000 - Marketing management consultancy services
- 79422000 - Arbitration and conciliation services
- 79421200 - Project-design services other than for construction work
- 79212500 - Accounting review services
- 80000000 - Education and training services
- 79414000 - Human resources management consultancy services
- 79312000 - Market-testing services
- 80510000 - Specialist training services
- 79212200 - Internal audit services
- 79411100 - Business development consultancy services
- 73000000 - Research and development services and related consultancy services
- 73300000 - Design and execution of research and development
- 73200000 - Research and development consultancy services
- 79400000 - Business and management consultancy and related services
two.2.3) Place of performance
NUTS codes
- UK - United Kingdom
two.2.4) Description of the procurement
Support in regard to ad-hoc procurement services and a “turn-key” service which both provide access to expert procurement and commercial knowledge, strategies, support, with provision of an e-procurement/e-tendering portal for PCR, PSR, Procurement Act and future legislation compliant tendering. Services to be taken up could be for single procurement and procurement project support or for longer term procurement service provision.
two.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Start date
24 April 2024
End date
23 April 2027
This contract is subject to renewal
No
two.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about options
Options: Yes
Description of options
The initial term is until 23/04/2027 with an optional extension of 1 x 12-months.
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2) Description
two.2.1) Title
Lot 6: Workforce Transformation
Lot No
6
two.2.2) Additional CPV code(s)
- 79000000 - Business services: law, marketing, consulting, recruitment, printing and security
- 79000000 - Business services: law, marketing, consulting, recruitment, printing and security
- 79314000 - Feasibility study
- 79312000 - Market-testing services
- 79131000 - Documentation services
- 79418000 - Procurement consultancy services
- 80510000 - Specialist training services
- 72225000 - System quality assurance assessment and review services
- 79330000 - Statistical services
- 79413000 - Marketing management consultancy services
- 79422000 - Arbitration and conciliation services
- 79313000 - Performance review services
- 79417000 - Safety consultancy services
- 79430000 - Crisis management services
- 79411100 - Business development consultancy services
- 79311410 - Economic impact assessment
- 79411000 - General management consultancy services
- 79212500 - Accounting review services
- 79421200 - Project-design services other than for construction work
- 79416200 - Public relations consultancy services
- 79212110 - Corporate governance rating services
- 79212200 - Internal audit services
- 79421100 - Project-supervision services other than for construction work
- 80000000 - Education and training services
- 79414000 - Human resources management consultancy services
- 73200000 - Research and development consultancy services
- 73300000 - Design and execution of research and development
- 73000000 - Research and development services and related consultancy services
- 79400000 - Business and management consultancy and related services
two.2.3) Place of performance
NUTS codes
- UK - United Kingdom
two.2.4) Description of the procurement
Internal advisory services and support with evolving efficiency incentives that become relevant to publicly funded organisations during the lifetime of the framework. In health for example, this would encompass but not be limited to alliances through Government direction including but not limited to Integrated Care Boards (ICBs), Integrated Care Systems (ICSs), Integrated Care Partnerships (ICPs) and other programmes and principles being explored by Commissioners and Providers of publicly funded services.
two.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Start date
24 April 2024
End date
23 April 2027
This contract is subject to renewal
No
two.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about options
Options: Yes
Description of options
The initial term is until 23/04/2027 with an optional extension of 1 x 12-months.
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2) Description
two.2.1) Title
Lot 7: Communications and Engagement Delivery
Lot No
7
two.2.2) Additional CPV code(s)
- 79000000 - Business services: law, marketing, consulting, recruitment, printing and security
- 79413000 - Marketing management consultancy services
- 79131000 - Documentation services
- 79314000 - Feasibility study
- 79313000 - Performance review services
- 79417000 - Safety consultancy services
- 79212110 - Corporate governance rating services
- 79312000 - Market-testing services
- 79421200 - Project-design services other than for construction work
- 79000000 - Business services: law, marketing, consulting, recruitment, printing and security
- 79330000 - Statistical services
- 79422000 - Arbitration and conciliation services
- 79212200 - Internal audit services
- 79311410 - Economic impact assessment
- 79411000 - General management consultancy services
- 79212500 - Accounting review services
- 72225000 - System quality assurance assessment and review services
- 79416200 - Public relations consultancy services
- 79430000 - Crisis management services
- 79418000 - Procurement consultancy services
- 80510000 - Specialist training services
- 79421100 - Project-supervision services other than for construction work
- 79414000 - Human resources management consultancy services
- 79411100 - Business development consultancy services
- 80000000 - Education and training services
- 73200000 - Research and development consultancy services
- 73000000 - Research and development services and related consultancy services
- 73300000 - Design and execution of research and development
- 79400000 - Business and management consultancy and related services
two.2.3) Place of performance
NUTS codes
- UK - United Kingdom
two.2.4) Description of the procurement
Support for organisations through facilitation of service delivery of communication, engagement and consulting services. Service provision includes carrying out matters relevant to securing and delivering appropriate and compliant community engagement and communication activities. Service provision will provide clear audit process to the Contracting Authority that communication and engagement has been secured and acted on in a compliant way.
two.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Start date
24 April 2024
End date
23 April 2027
This contract is subject to renewal
No
two.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about options
Options: Yes
Description of options
The initial term is until 23/04/2027 with an optional extension of 1 x 12-months.
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2) Description
two.2.1) Title
Lot 8: Multi-Disciplinary Consultancy Services
Lot No
8
two.2.2) Additional CPV code(s)
- 79000000 - Business services: law, marketing, consulting, recruitment, printing and security
- 79416200 - Public relations consultancy services
- 79212200 - Internal audit services
- 80000000 - Education and training services
- 79131000 - Documentation services
- 79422000 - Arbitration and conciliation services
- 79314000 - Feasibility study
- 79413000 - Marketing management consultancy services
- 79414000 - Human resources management consultancy services
- 79421200 - Project-design services other than for construction work
- 79411100 - Business development consultancy services
- 79000000 - Business services: law, marketing, consulting, recruitment, printing and security
- 79330000 - Statistical services
- 79311410 - Economic impact assessment
- 79212500 - Accounting review services
- 79417000 - Safety consultancy services
- 79411000 - General management consultancy services
- 79421100 - Project-supervision services other than for construction work
- 79418000 - Procurement consultancy services
- 79313000 - Performance review services
- 79212110 - Corporate governance rating services
- 79312000 - Market-testing services
- 79430000 - Crisis management services
- 80510000 - Specialist training services
- 72225000 - System quality assurance assessment and review services
- 73300000 - Design and execution of research and development
- 73200000 - Research and development consultancy services
- 73000000 - Research and development services and related consultancy services
- 79400000 - Business and management consultancy and related services
two.2.3) Place of performance
NUTS codes
- UK - United Kingdom
two.2.4) Description of the procurement
Multi-disciplinary consultancy and advisory services, covering the supply of a broad range of consultancy and advisory services where the scope of the requirement covers at least 2 or more of the specialist areas covered in Lots 1-7, and/or where the scope of the work involved was particularly wide ranging and broad in its nature such that the scope of the service required was not able to be procured solely under any one of the specialist individual Lots 1-7.
two.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Start date
24 April 2024
End date
23 April 2027
This contract is subject to renewal
No
two.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about options
Options: Yes
Description of options
The initial term is until 23/04/2027 with an optional extension of 1 x 12-months.
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
Section three. Legal, economic, financial and technical information
three.1) Conditions for participation
three.1.2) Economic and financial standing
Selection criteria as stated in the procurement documents
three.1.3) Technical and professional ability
Selection criteria as stated in the procurement documents
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
four.2) Administrative information
four.2.1) Previous publication concerning this procedure
Notice number: 2023/S 000-029397
four.2.2) Time limit for receipt of tenders or requests to participate
Date
23 February 2024
Local time
12:00pm
four.2.4) Languages in which tenders or requests to participate may be submitted
English
four.2.6) Minimum time frame during which the tenderer must maintain the tender
Tender must be valid until: 23 April 2027
four.2.7) Conditions for opening of tenders
Date
24 January 2024
Local time
1:00pm
Section six. Complementary information
six.1) Information about recurrence
This is a recurrent procurement: No
six.3) Additional information
EoECPH wishes to provide support to the NHS and the wider arena of publicly funded services with the provision of innovative transformation and consultancy services to assist them in meeting system challenges they face, both now and in the future.
The purpose of this procurement is to secure service providers who will support Contracting Authorities of publicly funded entities meet requirements set against them in pursuit of their day-to-day activities, as well as organisational and service transformation, redesign, and modelling, within the constantly evolving landscape of public/person centric services. Suppliers awarded to the framework will assist Contracting Authorities to manage and meet obligations and other pressures which impact and have relevance to publicly funded organisations, helping them adhere to current and future legislative and best practice requirements concerning their service delivery.
Core lot titles for the Framework include:
Lot 1 Sustainable Services Modelling, Design & Improvement
Lot 2 Strategy, System Leadership, Governance, & Integrated Assurance
Lot 3 Training, Quality Assurance and Consultation Services
Lot 4 Commercial, Financial and Analytical Related Advisory Services
Lot 5 Procurement and Supply Chain Services
Lot 6 Workforce Transformation
Lot 7 Communications and Engagement Delivery
Lot 8 Multi-Disciplinary Consultancy Services
The Contracting Authority intends to use Atamis as the e-Procurement Portal in this procurement exercise.
https://atamis-1928.1ightning.force.com/
Deadline for submission of bids is 23rd February 2024 at 12pm.
six.4) Procedures for review
six.4.1) Review body
NHS Litigation Authority
8th Floor,10 South Colonnade, Canary Wharf
London
E14 4PU
Country
United Kingdom