Section one: Contracting entity
one.1) Name and addresses
ANGLIAN WATER SERVICES LIMITED
Lancaster House, Lancaster Way, Ermine Business Park
HUNTINGDON
PE296XU
Contact
Alice Bradley
Country
United Kingdom
NUTS code
UKH12 - Cambridgeshire CC
Internet address(es)
Main address
https://www.anglianwater.co.uk/
one.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge, at
Additional information can be obtained from the above-mentioned address
Tenders or requests to participate must be submitted electronically via
one.6) Main activity
Water
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Banking Merchant Services
Reference number
2020 0069
two.1.2) Main CPV code
- 66110000 - Banking services
two.1.3) Type of contract
Services
two.1.4) Short description
Tender for 'Banking Merchant Services' requirement.
Anglian Water has a group wide contract for the processing of customer debit and credit card payments. Processing customer payments through a variety of channels the acceptance, processing and settlement of the card transactions are a key interface with customers and support a vital revenue stream. Anglian Water are now looking for a partner to provide merchant services which not only meet the security, resilience and ease of use expected by customers but also can adapt to the changing payment landscape. This includes the inclusion of additional payment channels and improving the customer journey whatever the touchpoint.
two.1.5) Estimated total value
Value excluding VAT: £4,600,000
two.1.6) Information about lots
This contract is divided into lots: No
two.2) Description
two.2.2) Additional CPV code(s)
- 66110000 - Banking services
two.2.3) Place of performance
NUTS codes
- UKH12 - Cambridgeshire CC
two.2.4) Description of the procurement
Tender for 'Banking Merchant Services' requirement.
Anglian Water has a group wide contract for the processing of customer debit and credit card payments. Processing customer payments through a variety of channels the acceptance, processing and settlement of the card transactions are a key interface with customers and support a vital revenue stream. Anglian Water are now looking for a partner to provide merchant services which not only meet the security, resilience and ease of use expected by customers but also can adapt to the changing payment landscape. This includes the inclusion of additional payment channels and improving the customer journey whatever the touchpoint.
two.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months
120
This contract is subject to renewal
No
two.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about options
Options: No
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Negotiated procedure with prior call for competition
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: No
four.2) Administrative information
four.2.2) Time limit for receipt of tenders or requests to participate
Date
16 April 2021
Local time
11:00pm
four.2.4) Languages in which tenders or requests to participate may be submitted
English
four.2.6) Minimum time frame during which the tenderer must maintain the tender
Duration in months: 6 (from the date stated for receipt of tender)
Section six. Complementary information
six.1) Information about recurrence
This is a recurrent procurement: No
six.4) Procedures for review
six.4.1) Review body
Anglian Water Group
Huntingdon
Country
United Kingdom