Section one: Contracting authority
one.1) Name and addresses
London Borough of Merton
Civic Centre, London Rd
Morden
SM4 5DX
commercial.services@merton.gov.uk
Country
United Kingdom
Region code
UKI63 - Merton, Kingston upon Thames and Sutton
Internet address(es)
Main address
Buyer's address
one.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge, at
https://procontract.due-north.com/Advert/Index?advertId=6b1a2b11-0fd8-ef11-8133-005056b64545
Additional information can be obtained from the above-mentioned address
Tenders or requests to participate must be submitted electronically via
https://procontract.due-north.com/Advert/Index?advertId=6b1a2b11-0fd8-ef11-8133-005056b64545
one.4) Type of the contracting authority
Regional or local authority
one.5) Main activity
General public services
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Merton Libraries Self-Service Replacement Project
Reference number
DN759910
two.1.2) Main CPV code
- 48161000 - Library management system
two.1.3) Type of contract
Supplies
two.1.4) Short description
The London Borough of Merton (“the Council”) is inviting tenders to submit bids for Merton Libraries Self-Service Replacement Project. The requirement consists of 4 Lots. Lot 1 the replacement of existing self-service kiosks and integrated payment systems, which support customer transactions across 7 library sites, a solution for our handheld stock management devices and staff pads. Lot 2 the replacement of existing Self –Access Technology across 5 library sites. Lot 3 replacement Fixed People-Counter systems across 7 libraries. Lot 4 the replacement of Self-Service Tablets and docking stations across all 7 sites.
two.1.6) Information about lots
This contract is divided into lots: Yes
Tenders may be submitted for all lots
two.2) Description
two.2.1) Title
Lot No
1
two.2.2) Additional CPV code(s)
- 30000000 - Office and computing machinery, equipment and supplies except furniture and software packages
two.2.3) Place of performance
NUTS codes
- UKI63 - Merton, Kingston upon Thames and Sutton
two.2.4) Description of the procurement
Lot 1 Self-Service Kiosks, Staff Pads and Handheld Stock Management Device: To deliver and install 15 replacement RFID self-service kiosks across the estate. These kiosks will feature an integrated payment system, allowing customers to pay by cash, card (including chip and pin, contactless and smart payments) and mobile devices such as smart phones. The system will support popular payment software including Apple Pay. Additionally, Lot 1 includes the provision of 10 replacement staff pads and 9 handheld stock management solutions. Cost estimates for the security gates and book return bins are requested but they will be contingent on the available budget.
two.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Start date
16 January 2026
This contract is subject to renewal
No
two.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2) Description
two.2.1) Title
Lot No
2
two.2.2) Additional CPV code(s)
- 30000000 - Office and computing machinery, equipment and supplies except furniture and software packages
two.2.3) Place of performance
NUTS codes
- UKI63 - Merton, Kingston upon Thames and Sutton
two.2.4) Description of the procurement
Lot 2 Self-Access Technology: To deliver and install replacement technology in 5 libraries (Raynes Park, West Barnes, Pollards Hill, Colliers Wood and Mitcham) that provide Library Members with safe access to these buildings and library services without the need for a staffing presence. Cost estimates for an additional 2 libraries (Morden and Wimbledon) are requested but they will be contingent on the available budget.
two.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Start date
16 January 2026
This contract is subject to renewal
No
two.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2) Description
two.2.1) Title
Lot No
3
two.2.2) Additional CPV code(s)
- 30000000 - Office and computing machinery, equipment and supplies except furniture and software packages
two.2.3) Place of performance
NUTS codes
- UKI63 - Merton, Kingston upon Thames and Sutton
two.2.4) Description of the procurement
Lot 3 People Counters: To deliver and install 14 fixed people counter units across 7 library locations. These fixed systems will replace existing ones and provide accurate counts of library visitors, both individuals and groups, as they enter and exit.
two.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Start date
16 January 2026
This contract is subject to renewal
No
two.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2) Description
two.2.1) Title
Lot No
4
two.2.2) Additional CPV code(s)
- 30000000 - Office and computing machinery, equipment and supplies except furniture and software packages
two.2.3) Place of performance
NUTS codes
- UKI63 - Merton, Kingston upon Thames and Sutton
two.2.4) Description of the procurement
Lot 4 Self-Service Tablets: To deliver and install replacement docking stations and Self-Service Tablets which allow the reading of online newspapers, journals and periodicals via designated Apps i.e. Libby/Press Reader.
two.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Start date
16 January 2026
This contract is subject to renewal
No
two.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: No
four.2) Administrative information
four.2.2) Time limit for receipt of tenders or requests to participate
Date
21 February 2025
Local time
12:00pm
four.2.4) Languages in which tenders or requests to participate may be submitted
English
four.2.7) Conditions for opening of tenders
Date
21 February 2025
Local time
12:00pm
Section six. Complementary information
six.1) Information about recurrence
This is a recurrent procurement: Yes
six.4) Procedures for review
six.4.1) Review body
Royal Courts of Justice
London
Country
United Kingdom