Section one: Contracting authority/entity
one.1) Name and addresses
University of Plymouth
Drake Circus
Plymouth, Devon
PL4 8AA
Contact
Procurement Department
Country
United Kingdom
NUTS code
UK - United Kingdom
National registration number
1128013
Internet address(es)
Main address
https://www.plymouth.ac.uk/about-us/university-structure/service-areas/procurement
one.4) Type of the contracting authority
Body governed by public law
one.5) Main activity
Education
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
CRM Software Licenses, Support and Maintenance
Reference number
TIS/SALESFORCE-EXT/SW/JF/01/21
two.1.2) Main CPV code
- 48000000 - Software package and information systems
two.1.3) Type of contract
Supplies
two.1.4) Short description
Procurement of additional licenses for embedded customer relationship management software in use at the University for the period 31 January 2022 to 31 July 2026.
two.1.6) Information about lots
This contract is divided into lots: No
two.1.7) Total value of the procurement (excluding VAT)
Value excluding VAT: £142,560
two.2) Description
two.2.3) Place of performance
NUTS codes
- UK - United Kingdom
two.2.4) Description of the procurement
Procurement of additional licenses for embedded customer relationship management software in use at the University for the period 31 January 2022 to 31 July 2026.
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Negotiated without a prior call for competition
- The works, supplies or services can be provided only by a particular economic operator for the following reason:
- protection of exclusive rights, including intellectual property rights
Explanation:
Software currently in use is that of Salesforce UK Ltd who is the owner of the Intellectual Property Rights for this Customer Relationship Management software. This procurement represents an extension for licenses and associate maintenance and support for the Medical and Dental School, to cover the period 31 January 2022 to 31 July 2026. This software can be classified as being both embedded and integrated within the existing IT operations of the University and is covered by Public Contract Regulations 2015 clause 32.
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
Section five. Award of contract/concession
A contract/lot is awarded: Yes
five.2) Award of contract/concession
five.2.1) Date of conclusion of the contract
20 January 2022
five.2.2) Information about tenders
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor/concessionaire
Salesforce UK Limited
London
Country
United Kingdom
NUTS code
- UK - United Kingdom
The contractor/concessionaire is an SME
No
five.2.4) Information on value of contract/lot/concession (excluding VAT)
Total value of the contract/lot/concession: £142,560
Section six. Complementary information
six.4) Procedures for review
six.4.1) Review body
University of Plymouth
Plymouth
Country
United Kingdom