Awarded contract

Rough Sleeper Outreach Service

  • London Borough of Ealing

F03: Contract award notice

Notice reference: 2021/S 000-001864

Published 29 January 2021, 3:35pm



Section one: Contracting authority

one.1) Name and addresses

London Borough of Ealing

London Borough of Ealing, Perceval House, 14-16 Uxbridge Road

Ealing

W5 2HL

Contact

Ms Christine Baker

Email

bakerc@ealing.gov.uk

Telephone

+44 2088255122

Country

United Kingdom

NUTS code

UK - UNITED KINGDOM

Internet address(es)

Main address

http://www.ealing.gov.uk

Buyer's address

http://www.ealing.gov.uk

one.4) Type of the contracting authority

Regional or local authority

one.5) Main activity

General public services


Section two: Object

two.1) Scope of the procurement

two.1.1) Title

Rough Sleeper Outreach Service

Reference number

DN476537

two.1.2) Main CPV code

  • 85000000 - Health and social work services

two.1.3) Type of contract

Services

two.1.4) Short description

Ealing Council, a West London Borough, is looking for provider to deliver an effective Rough Sleeping Outreach Service. We are a borough with a significantly high incidence of rough sleeping, currently the 6th highest total in London. We need a provider who can work with rough sleepers found bedded down in public places, on private land and in places like garages, stairwells, and vehicles. We need a provider who can rise to the challenge of helping a diverse rough sleeping population, of which up to two-thirds have no eligibility for public funds and amongst which many individuals have health and substance misuse issues. We do, however, benefit from the existence of key partners who work together, including through a well-established borough Homelessness Forum.

We need a provider which can operate an assertive outreach model, with a view to signalling clearly that rough sleeping is not acceptable and that engagement with sources of help is expected. The provider will also work with enforcement agencies, where the outreach offer is not effective and rough sleeping, with all its risks, persists. The contractor will be the main point of contact for rough sleepers in Ealing and will work with and forge strong working relationships with key local partners, in the statutory and voluntary sector. The provider will have primary responsibility for dealing with new rough sleeping reported via Streetlink but will work alongside initiatives like the GLA’s Rapid Response Team, while these continue.

Success will be measured by the sustained reduction of rough sleeping, in line with government targets and our local Rough Sleeping Strategy. The contract will set out that the provider is responsible for early intervention, a No Second Night Out approach, follow-up case work, minimising entrenched rough sleeping and achieving sustained accommodation outcomes and support for individuals. The provider will also have first refusal on hosting additional posts which might be created through government funding to assist in meeting the challenging target of eliminating rough sleeping by 2024.

We are looking for a provider with a proven track record in this field, who can demonstrate that they have a clear plan for achieving our targets and getting the best results for rough sleepers in challenging times, making the very best use of the resources and budgets available.

two.1.6) Information about lots

This contract is divided into lots: No

two.1.7) Total value of the procurement (excluding VAT)

Value excluding VAT: £1,000,000

two.2) Description

two.2.3) Place of performance

NUTS codes
  • UK - UNITED KINGDOM

two.2.4) Description of the procurement

Ealing Council, a West London Borough, is looking for provider to deliver an effective Rough Sleeping Outreach Service. We are a borough with a significantly high incidence of rough sleeping, currently the 6th highest total in London. We need a provider who can work with rough sleepers found bedded down in public places, on private land and in places like garages, stairwells, and vehicles. We need a provider who can rise to the challenge of helping a diverse rough sleeping population, of which up to two-thirds have no eligibility for public funds and amongst which many individuals have health and substance misuse issues. We do, however, benefit from the existence of key partners who work together, including through a well-established borough Homelessness Forum.

We need a provider which can operate an assertive outreach model, with a view to signalling clearly that rough sleeping is not acceptable and that engagement with sources of help is expected. The provider will also work with enforcement agencies, where the outreach offer is not effective and rough sleeping, with all its risks, persists. The contractor will be the main point of contact for rough sleepers in Ealing and will work with and forge strong working relationships with key local partners, in the statutory and voluntary sector. The provider will have primary responsibility for dealing with new rough sleeping reported via Streetlink but will work alongside initiatives like the GLA’s Rapid Response Team, while these continue.

Success will be measured by the sustained reduction of rough sleeping, in line with government targets and our local Rough Sleeping Strategy. The contract will set out that the provider is responsible for early intervention, a No Second Night Out approach, follow-up case work, minimising entrenched rough sleeping and achieving sustained accommodation outcomes and support for individuals. The provider will also have first refusal on hosting additional posts which might be created through government funding to assist in meeting the challenging target of eliminating rough sleeping by 2024.

We are looking for a provider with a proven track record in this field, who can demonstrate that they have a clear plan for achieving our targets and getting the best results for rough sleepers in challenging times, making the very best use of the resources and budgets available.

two.2.5) Award criteria

Cost criterion - Name: Price / Weighting: 40

Cost criterion - Name: Quality / Weighting: 60

two.2.11) Information about options

Options: No

two.2.13) Information about European Union Funds

The procurement is related to a project and/or programme financed by European Union funds: No


Section four. Procedure

four.1) Description

four.1.1) Type of procedure

Open procedure

four.1.8) Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: No

four.2) Administrative information

four.2.1) Previous publication concerning this procedure

Notice number: 2020/S 109-265813


Section five. Award of contract

Contract No

202214

A contract/lot is awarded: Yes

five.2) Award of contract

five.2.1) Date of conclusion of the contract

1 October 2020

five.2.2) Information about tenders

Number of tenders received: 7

Number of tenders received from SMEs: 0

Number of tenders received from tenderers from other EU Member States: 0

Number of tenders received from tenderers from non-EU Member States: 0

Number of tenders received by electronic means: 7

The contract has been awarded to a group of economic operators: No

five.2.3) Name and address of the contractor

St Mungo Community Housing

5th Floor, 3 Thomas More Square Tower Hill

London

E1W 1YW

Email

info@mungos.org

Telephone

+44 2038566000

Country

United Kingdom

NUTS code
  • UK - UNITED KINGDOM
National registration number

8225808

Internet address

www.ealing.gov.uk

The contractor is an SME

No

five.2.4) Information on value of contract/lot (excluding VAT)

Initial estimated total value of the contract/lot: £100,000

Total value of the contract/lot: £1,000,000


Section six. Complementary information

six.4) Procedures for review

six.4.1) Review body

www.ealing.gov.uk

London Borough of Ealing, Perceval House, 14-16 Uxbridge Road

London

W5 2HL

Email

bakerc@ealing.gov.uk

Telephone

+44 2088255122

Country

United Kingdom

Internet address

www.ealing.gov.uk