- Scope of the procurement
- Lot 1. Website: UX and Visual Design
- Lot 2. Website: Back-end Technical Development and Front-end Design of Website Content Management System
- Lot 3. Ticket Purchase Path: UX and Visual Design of Ticket Purchase Path System
- Lot 4. Ticket Purchase Path: Back-end technical development and front-end design services
- Lot 5. Customer Relationship Management Configuration
Section one: Contracting authority
one.1) Name and addresses
Museum of London
150 London Wall
London
EC2Y 5HN
procurement@museumoflondon.org.uk
Telephone
+44 0278145676
Country
United Kingdom
NUTS code
UKI31 - Camden and City of London
Internet address(es)
Main address
one.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge, at
Additional information can be obtained from the above-mentioned address
Tenders or requests to participate must be submitted electronically via
Tenders or requests to participate must be submitted to the above-mentioned address
one.4) Type of the contracting authority
Other type
Museum
one.5) Main activity
Recreation, culture and religion
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Development and Design Services: Website, collections online, ticket purchase path & Customer Relationship Management (CRM)
Reference number
MOLDT0001
two.1.2) Main CPV code
- 72000000 - IT services: consulting, software development, Internet and support
two.1.3) Type of contract
Services
two.1.4) Short description
As part of the Museum of London's Digital Transformation Strategy, the Museum is looking to procure service providers to work with us in delivering a new website with collections online, ticket purchase path and CRM. We have identified five key workstreams as priorities as part of this strategy and as such are looking for potential supplier(s) to deliver these services, either wholly or in parts.
two.1.5) Estimated total value
Value excluding VAT: £800,000
two.1.6) Information about lots
This contract is divided into lots: Yes
Tenders may be submitted for all lots
Maximum number of lots that may be awarded to one tenderer: 5
The contracting authority reserves the right to award contracts combining the following lots or groups of lots:
All Lots - The contracting authority will consider the benefit of combining either some or all lots should the results of this procurement process indicate this may offer best value.
two.2) Description
two.2.1) Title
Website: UX and Visual Design
Lot No
1
two.2.2) Additional CPV code(s)
- 72413000 - World wide web (www) site design services
two.2.3) Place of performance
NUTS codes
- UKI - London
Main site or place of performance
LONDON
two.2.4) Description of the procurement
Provision of services to provide UX and Visual Design for the Museum of London website.
two.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
two.2.6) Estimated value
Value excluding VAT: £50,000
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months
15
This contract is subject to renewal
No
two.2.9) Information about the limits on the number of candidates to be invited
Envisaged minimum number: 4
Objective criteria for choosing the limited number of candidates:
As stated in the Procurement Documents
two.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about options
Options: Yes
Description of options
The Contracting Authority reserves the right to consider the following options;
a. vary any final contract to combine services provided by this lot with any other lot should it prove technically and economically advantageous to do so
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2.14) Additional information
To respond to this opportunity please click here: https://www.delta-esourcing.com/respond/P6PJCF8Y4Y
two.2) Description
two.2.1) Title
Website: Back-end Technical Development and Front-end Design of Website Content Management System
Lot No
2
two.2.2) Additional CPV code(s)
- 72000000 - IT services: consulting, software development, Internet and support
two.2.3) Place of performance
NUTS codes
- UKI - London
Main site or place of performance
LONDON
two.2.4) Description of the procurement
This procurement is for a prospective supplier to provide full service in the technical development (Back-end) and design (Front-end) of the Museum of London's Website Content Management System.
two.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
two.2.6) Estimated value
Value excluding VAT: £500,000
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months
39
This contract is subject to renewal
No
two.2.9) Information about the limits on the number of candidates to be invited
Envisaged minimum number: 4
Objective criteria for choosing the limited number of candidates:
As Stated in the Procurement Documents
two.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about options
Options: Yes
Description of options
The Contracting Authority reserves the right to consider the following options;
a. confirm an ongoing maintenance contract with the successful service provider for a min period of 12 months
b. extend any ongoing maintenance contract/service level agreement for two further 12 month periods
c. vary any final contract to combine services provided by this lot with any other lot should it prove technically and economically advantageous to do so
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2) Description
two.2.1) Title
Ticket Purchase Path: UX and Visual Design of Ticket Purchase Path System
Lot No
3
two.2.2) Additional CPV code(s)
- 72413000 - World wide web (www) site design services
two.2.3) Place of performance
NUTS codes
- UKI - London
Main site or place of performance
LONDON
two.2.4) Description of the procurement
This procurement is for services to provide visual design of Museum of London's ticket purchase path system.
two.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
two.2.6) Estimated value
Value excluding VAT: £20,000
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months
15
This contract is subject to renewal
No
two.2.9) Information about the limits on the number of candidates to be invited
Envisaged minimum number: 4
Objective criteria for choosing the limited number of candidates:
As stated in the Procurement Documents
two.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about options
Options: Yes
Description of options
The Contracting Authority reserves the right to consider the following options;
a. vary any final contract to combine services provided by this lot with any other lot should it prove technically and economically advantageous to do so
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2) Description
two.2.1) Title
Ticket Purchase Path: Back-end technical development and front-end design services
Lot No
4
two.2.2) Additional CPV code(s)
- 72413000 - World wide web (www) site design services
two.2.3) Place of performance
NUTS codes
- UKI - London
Main site or place of performance
LONDON
two.2.4) Description of the procurement
This procurement is for the delivery of design (Front-end) and technical (Back-end) development of the Museum's ticket purchase path system
two.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
two.2.6) Estimated value
Value excluding VAT: £100,000
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months
39
This contract is subject to renewal
No
two.2.9) Information about the limits on the number of candidates to be invited
Envisaged minimum number: 4
Objective criteria for choosing the limited number of candidates:
As stated in the Procurement Documents.
two.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about options
Options: Yes
Description of options
The Contracting Authority reserves the right to consider the following options;
a. confirm an ongoing maintenance contract with the successful service provider for a min period of 12 months
b. extend any ongoing maintenance contract/service level agreement for two further 12 month periods
c. vary any final contract to combine services provided by this lot with any other lot should it prove technically and economically advantageous to do so
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2) Description
two.2.1) Title
Customer Relationship Management Configuration
Lot No
5
two.2.2) Additional CPV code(s)
- 48445000 - Customer Relation Management software package
two.2.3) Place of performance
NUTS codes
- UKI - London
Main site or place of performance
LONDON
two.2.4) Description of the procurement
This procurement is for services to provide integration and configuration of the Museum's Customer Relationship Management System with the Museum's website and ticket purchase path.
two.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
two.2.6) Estimated value
Value excluding VAT: £100,000
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months
39
This contract is subject to renewal
No
two.2.9) Information about the limits on the number of candidates to be invited
Envisaged minimum number: 4
Objective criteria for choosing the limited number of candidates:
As Stated in the Procurement Documents
two.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about options
Options: Yes
Description of options
The Contracting Authority reserves the right to consider the following options;
a. confirm an ongoing maintenance contract with the successful service provider for a min period of 12 months
b. extend any ongoing maintenance contract/service level agreement for two further 12 month periods
c. vary any final contract to combine services provided by this lot with any other lot should it prove technically and economically advantageous to do so
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
Section three. Legal, economic, financial and technical information
three.1) Conditions for participation
three.1.2) Economic and financial standing
Selection criteria as stated in the procurement documents
three.1.3) Technical and professional ability
Selection criteria as stated in the procurement documents
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Restricted procedure
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: No
four.2) Administrative information
four.2.2) Time limit for receipt of tenders or requests to participate
Date
18 February 2023
Local time
9:00am
four.2.3) Estimated date of dispatch of invitations to tender or to participate to selected candidates
27 February 2023
four.2.4) Languages in which tenders or requests to participate may be submitted
English
four.2.6) Minimum time frame during which the tenderer must maintain the tender
Duration in months: 12 (from the date stated for receipt of tender)
Section six. Complementary information
six.1) Information about recurrence
This is a recurrent procurement: No
six.3) Additional information
For more information about this opportunity, please visit the Delta eSourcing portal at:
https://www.delta-esourcing.com/tenders/UK-UK-London:-IT-services:-consulting%2C-software-development%2C-Internet-and-support./P6PJCF8Y4Y" target="_blank">https://www.delta-esourcing.com/tenders/UK-UK-London:-IT-services:-consulting%2C-software-development%2C-Internet-and-support./P6PJCF8Y4Y
To respond to this opportunity, please click here:
https://www.delta-esourcing.com/respond/P6PJCF8Y4Y" target="_blank">https://www.delta-esourcing.com/respond/P6PJCF8Y4Y
GO Reference: GO-2023119-PRO-21944186
six.4) Procedures for review
six.4.1) Review body
Museum of London
150 London Wall
London
EC27 5HN
Country
United Kingdom