Section one: Contracting authority
one.1) Name and addresses
London Borough of Hackney
Hackney Service Centre, 1 Hillman Street
Hackney
E8 1DY
Contact
Mr Pat Walters
Telephone
+44 2083563000
Country
United Kingdom
Region code
UKI4 - Inner London – East
Internet address(es)
Main address
Buyer's address
one.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge, at
https://procontract.due-north.com/Advert/Index?advertId=af8eac08-2ed3-ef11-8133-005056b64545
Additional information can be obtained from the above-mentioned address
Tenders or requests to participate must be submitted electronically via
https://procontract.due-north.com/Advert/Index?advertId=af8eac08-2ed3-ef11-8133-005056b64545
one.4) Type of the contracting authority
Regional or local authority
one.5) Main activity
General public services
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Technology Enabled Living Service
Reference number
DN757776
two.1.2) Main CPV code
- 85000000 - Health and social work services
two.1.3) Type of contract
Services
two.1.4) Short description
The Council conducted a series of reviews and market engagement exercises around its current provision of telecare services, through the Pro-Contract Portal, entitled Soft Market Testing for Telecare/Technology Enabled Care (TEC) Services in Hackney (Reference DN 595498). The outcome of this is that the Council is procuring a Technology Enabled Living (TEL) Service that will support vulnerable people and their carers across the Hackney Borough.
The Council is seeking expressions of interest from potential bidders capable of delivering a TEL service, comprising equipment, call monitoring, and response service components, through either a lead provider model or as a single bidder able to demonstrate the relevant experience and capability to deliver all three components. Bidders are encouraged to consider working with local SME organisations
two.1.6) Information about lots
This contract is divided into lots: No
two.2) Description
two.2.3) Place of performance
NUTS codes
- UKI4 - Inner London – East
two.2.4) Description of the procurement
As outlined above this is a services and goods requirement to deliver Technology Enabled Living covering the provision of a response service, call monitoring and equipment to vulnerable adults within the borough.
two.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months
72
This contract is subject to renewal
Yes
Description of renewals
This contract is a six year contract with an initial contract period of three (3) years with three (3) one (1) by one (1) year options to extend.
two.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Restricted procedure
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
four.2) Administrative information
four.2.2) Time limit for receipt of tenders or requests to participate
Date
31 January 2025
four.2.4) Languages in which tenders or requests to participate may be submitted
English
Section six. Complementary information
six.1) Information about recurrence
This is a recurrent procurement: Yes
six.4) Procedures for review
six.4.1) Review body
London Borough of Hackney
London
E8 9DY
Country
United Kingdom