Section one: Contracting authority
one.1) Name and addresses
NHS Norfolk & Waveney Integrated Care Board
County Hall, Martineau Ln
Norwich
NR1 2DH
Contact
Mark Kevlin
Telephone
+44 1223617341
Country
United Kingdom
Region code
UKH15 - Norwich and East Norfolk
Internet address(es)
Main address
https://www.improvinglivesnw.org.uk/about-us/our-nhs-integrated-care-board-icb/icb-contact/
Buyer's address
https://www.improvinglivesnw.org.uk/about-us/our-nhs-integrated-care-board-icb/icb-contact/
one.2) Information about joint procurement
The contract is awarded by a central purchasing body
one.3) Communication
Additional information can be obtained from the above-mentioned address
Electronic communication requires the use of tools and devices that are not generally available. Unrestricted and full direct access to these tools and devices is possible, free of charge, at
https://health-family.force.com/s/Welcome
one.4) Type of the contracting authority
Body governed by public law
one.5) Main activity
Health
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
N&W ICB GP IT Services
two.1.2) Main CPV code
- 72000000 - IT services: consulting, software development, Internet and support
two.1.3) Type of contract
Services
two.1.4) Short description
Norfolk & Waveney Integrated Care Board (N&W ICB) is looking for an IT Services Delivery Partner to join them on their journey to improve and modernise the infrastructure in GP premises, to ensure that GP Practice and PCN staff have the right technology and support available when and where needed.
two.1.5) Estimated total value
Value excluding VAT: £1,800,000
two.1.6) Information about lots
This contract is divided into lots: No
two.2) Description
two.2.2) Additional CPV code(s)
- 72590000 - Computer-related professional services
two.2.3) Place of performance
NUTS codes
- UKH15 - Norwich and East Norfolk
Main site or place of performance
NHS Norfolk and Waveney ICB,
County Hall,
Martineau Ln,
Norwich,
Norfolk.
NR1 2DH
two.2.4) Description of the procurement
Norfolk & Waveney Integrated Care Board (N&W ICB) is looking for an IT Services Delivery Partner to join them on their journey to improve and modernise the infrastructure in GP premises, to ensure that GP Practice and PCN staff have the right technology and support available when and where needed.
The service will be in alignment to ICS planning guidance, as well as to the Primary Care Digital Services Model, which builds on the achievements and lessons learned to date during the cloud first journey and provides a framework to maintain the momentum of change.
N&W ICB is seeking a delivery partner to support with the implementation of simplified cloud infrastructure within Primary Care throughout the ICS, increasing flexibility and collaboration for the workforce. Specifically, the Customer aims to:
• Spend public money wisely and well.
• Ensure staff throughout the ICS can work seamlessly in General Practice premises, and that staff from general practice can work seamlessly elsewhere in the ICS.
• Remove silo-ed working through the implementation of cloud infrastructure & implement single sign on, removing the need for staff in primary care to have multiple logons wherever they work.
• Implement a one person – one device policy, ensuring that mobile devices can interface with the full range of functionality in practices, such as practice specific software and printing.
• Implement automatic Wi-Fi connection for mobile devices.
• Manage a central software catalogue allowing for user self service & standardisation of the estate.
• Enable some IT tasks to be undertaken locally by the practice by suitably skilled empowered staff.
• Support primary care staff employed at PCN level, ensuring that technology and access to systems is not a barrier to them being a productive member of the primary care clinical team
two.3) Estimated date of publication of contract notice
16 January 2025
Section four. Procedure
four.1) Description
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes