Supply of an Enterprise Voice and Customer Contact Centre Solution

  • Worthing Homes Ltd

F14: Notice for changes or additional information

Notice reference: 2023/S 000-001378

Published 17 January 2023, 11:30am



Section one: Contracting authority/entity

one.1) Name and addresses

Worthing Homes Ltd

Davison House, North Street

Worthing

BN11 1ER

Contact

Neville Brown

Email

neville.brown@itica.com

Telephone

+44 7771810621

Country

United Kingdom

NUTS code

UKJ27 - West Sussex (South West)

Internet address(es)

Main address

www.worthing-homes.org.uk

Buyer's address

https://www.mytenders.co.uk/search/Search_AuthProfile.aspx?ID=AA20962


Section two: Object

two.1) Scope of the procurement

two.1.1) Title

Supply of an Enterprise Voice and Customer Contact Centre Solution

two.1.2) Main CPV code

  • 32524000 - Telecommunications system

two.1.3) Type of contract

Supplies

two.1.4) Short description

Supply, implementation and support of a hosted enterprise voice and customer contact management solution.


Section six. Complementary information

six.6) Original notice reference

Notice number: 2023/S 000-001062


Section seven. Changes

seven.1) Information to be changed or added

seven.2) Other additional information

Updated Contract Value

After internal review, the ten year Contract Value has been increased to 600,000 GBP excluding VAT.