Tender

PN253 - Mental Health Call Handling Incl NHS 111 Mental Health Option

  • Sheffield Health and Social Care NHS Foundation Trust

F02: Contract notice

Notice identifier: 2024/S 000-001175

Procurement identifier (OCID): ocds-h6vhtk-042ce8

Published 12 January 2024, 5:17pm



Section one: Contracting authority

one.1) Name and addresses

Sheffield Health and Social Care NHS Foundation Trust

Fulwood House, Old Fulwood Road

Sheffield

S60 2UD

Contact

Julie Rice

Email

julie.rice@shsc.nhs.uk

Country

United Kingdom

Region code

UKE32 - Sheffield

Internet address(es)

Main address

https://www.shsc.nhs.uk

Buyer's address

https://www.shsc.nhs.uk

one.3) Communication

The procurement documents are available for unrestricted and full direct access, free of charge, at

https://health-family.force.com/s/Welcome

Additional information can be obtained from the above-mentioned address

Tenders or requests to participate must be submitted electronically via

https://health-family.force.com/s/Welcome

Tenders or requests to participate must be submitted to the above-mentioned address

Electronic communication requires the use of tools and devices that are not generally available. Unrestricted and full direct access to these tools and devices is possible, free of charge, at

https://health-family.force.com/s/Welcome

one.4) Type of the contracting authority

Regional or local authority

one.5) Main activity

Health


Section two: Object

two.1) Scope of the procurement

two.1.1) Title

PN253 - Mental Health Call Handling Incl NHS 111 Mental Health Option

two.1.2) Main CPV code

  • 79512000 - Call centre

two.1.3) Type of contract

Services

two.1.4) Short description

Provision of Mental Health Call Handling Including NHS 111 Mental Health Option

two.1.5) Estimated total value

Value excluding VAT: £600,000

two.1.6) Information about lots

This contract is divided into lots: No

two.2) Description

two.2.2) Additional CPV code(s)

  • 79512000 - Call centre
  • 79512000 - Call centre

two.2.3) Place of performance

NUTS codes
  • UKE32 - Sheffield

two.2.4) Description of the procurement

Provision of Mental Health Call Handling Including NHS 111 Mental Health Option

two.2.5) Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents

two.2.6) Estimated value

Value excluding VAT: £600,000

two.2.7) Duration of the contract, framework agreement or dynamic purchasing system

Start date

1 April 2024

End date

31 March 2027

This contract is subject to renewal

No

two.2.10) Information about variants

Variants will be accepted: No

two.2.11) Information about options

Options: No

two.2.13) Information about European Union Funds

The procurement is related to a project and/or programme financed by European Union funds: No


Section four. Procedure

four.1) Description

four.1.1) Type of procedure

Open procedure

Accelerated procedure

Justification:

Previous procurement was abandoned due to unaffordability. There is a mandatory requirement for the service to be live 01/04/2024. Amendments have been made to the previous specification and the commercial envelope. This information has been included in the tender documents

four.1.8) Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: Yes

four.2) Administrative information

four.2.2) Time limit for receipt of tenders or requests to participate

Date

28 January 2024

four.2.4) Languages in which tenders or requests to participate may be submitted

English

four.2.6) Minimum time frame during which the tenderer must maintain the tender

Duration in months: 3 (from the date stated for receipt of tender)

four.2.7) Conditions for opening of tenders

Date

29 January 2024

Local time

12:00pm


Section six. Complementary information

six.1) Information about recurrence

This is a recurrent procurement: Yes

six.4) Procedures for review

six.4.1) Review body

Sheffield Teaching Hospitals NHS Foundation Trust

Herries Road,

Sheffield

S5 7AU

Country

United Kingdom

Internet address

https://www.sth.nhs.uk/