Section one: Contracting authority
one.1) Name and addresses
NHS PROPERTY SERVICES LIMITED
Regent House, Heaton Lane
Stockport
SK4 1BS
Contact
NHS PS Procurement
Country
United Kingdom
Region code
UKD35 - Greater Manchester South East
Companies House
07888110
Internet address(es)
Main address
one.3) Communication
Access to the procurement documents is restricted. Further information can be obtained at
https://health-family.force.com/s/Welcome
Additional information can be obtained from the above-mentioned address
Tenders or requests to participate must be submitted to the above-mentioned address
Electronic communication requires the use of tools and devices that are not generally available. Unrestricted and full direct access to these tools and devices is possible, free of charge, at
https://health-family.force.com/s/Welcome
one.4) Type of the contracting authority
Body governed by public law
one.5) Main activity
Health
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Digital Strategy Program, purchase of Finance, People, Facilities and Property management software
two.1.2) Main CPV code
- 48000000 - Software package and information systems
two.1.3) Type of contract
Supplies
two.1.4) Short description
Digital Strategy Program. Purchase of software as a service for Finance, People, Facilities and Property management solutions
two.1.5) Estimated total value
Value excluding VAT: £18,000,000
two.1.6) Information about lots
This contract is divided into lots: Yes
Tenders may be submitted for all lots
two.2) Description
two.2.1) Title
Property Management
Lot No
1
two.2.2) Additional CPV code(s)
- 48000000 - Software package and information systems
two.2.3) Place of performance
NUTS codes
- UKD35 - Greater Manchester South East
two.2.4) Description of the procurement
NHS Property Services (NHSPS) provides strategic estates services to help NHS organisations deliver the best patient care. Every day, we work hand in hand with Integrated Care Boards (ICB), Trusts, and GP practices across England to help them better assess, adapt and maintain around 3,000 buildings (approximately 10% of the NHS Estate) - safely and sustainably. As part of the NHS, we know how it works and understand the challenges our customers face. Whether that's negotiating funding or keeping buildings compliant, we help our customers navigate the system more easily. Last year, we unlocked more than £150 million for them to reinvest or reimagine their spaces.
With over 5,500 experts, our local teams make the real difference by understanding individual estates and communities. Looking after thousands of NHS buildings means we've seen the full range of estates projects that our NHS needs. In fact, we've completed over 330 refurbishments or new builds in recent years - each one giving us new insights and ideas to help transform estates while keeping costs down and patients safe.
From estate strategy to town planning and cleaning, through to selling inefficient assets and reinvesting the proceeds, our end-to-end service can support every life stage of an NHS building. Saving significant costs and removing the hassle of managing multiple providers, so our customers can spend more time delivering the best patient care. Because we're part of the NHS, every penny stays within the health system and is reinvested across the NHS. That way we can continue to focus on delivering brilliant service and building an NHS estate that's fit for the future.
We embrace data and technology to empower our colleagues to enable excellent patient care. We are a digitally-enabled organisation, and every colleague has a vital role to play in driving positive change and innovation within our business. Data is an important asset, and we are using it to support decision making and enable operational excellence.
Our portfolio is one of the largest in the UK, comprising more than 3,000 properties with 7,000 tenants across England. At a total value of more than £3bn, this represents about 10% of the total NHS estate. Our properties range from listed buildings through to state-of-the-art integrated health campuses.
Our services
NHS Property Services acts as a key advisor to NHS organisations on all property matters so they can focus on what they do best - provide the vital services our communities need.
We:
Advise customers on how to get the most out of their property.
Optimise customers and the wider NHS' estate.
Invest in the estate through new buildings and refurbishments.
Develop new opportunities for the NHS estate.
Provide essential Facilities Management services to customers.
Overview - Digital Strategy Programme (DSP)
Projects
The Digital Strategy Programme brings together 3 projects that are evaluating process and technology requirements across the following:
People Project
Finance Project
Delivery (Property Management and Facilities Management)
Technology
NHSPS currently uses a set of systems across these areas
A central finance system
P2P systems
People systems
A Property Management system
A fixed asset system
A CAFM system
On top of this, we have a number of in-house solutions and Microsoft office tools that support our key processes across People, Finance, Estates Strategy, Property and Facilities Management
Requirements for change.
The Digital Strategy Programme has gathered a set of requirements covering the solution areas mentioned above and more.
We have structured the lots to allow multi-capability providers the opportunity to bid for multiple lots, while also allowing single-capability providers to bid for a single lot. We then intend to let the procurement process shape our future technology landscape by selecting the best-fit solutions based on colleague experience, customer experience, requirements satisfaction, strategic partnership, social value, and value for money.
We want to partner with organisations who have robust product roadmaps in place which showcase adoption of future technologies such as but not limited to, Artificial Intelligence, and can demonstrate delivery of previous roadmaps.
two.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months
60
This contract is subject to renewal
No
two.2.10) Information about variants
Variants will be accepted: Yes
two.2.11) Information about options
Options: Yes
Description of options
To be discussed during procurement
two.2) Description
two.2.1) Title
Facilities Management
Lot No
2
two.2.2) Additional CPV code(s)
- 48000000 - Software package and information systems
two.2.3) Place of performance
NUTS codes
- UKD35 - Greater Manchester South East
two.2.4) Description of the procurement
NHS Property Services (NHSPS) provides strategic estates services to help NHS organisations deliver the best patient care. Every day, we work hand in hand with Integrated Care Boards (ICB), Trusts, and GP practices across England to help them better assess, adapt and maintain around 3,000 buildings (approximately 10% of the NHS Estate) - safely and sustainably. As part of the NHS, we know how it works and understand the challenges our customers face. Whether that's negotiating funding or keeping buildings compliant, we help our customers navigate the system more easily. Last year, we unlocked more than £150 million for them to reinvest or reimagine their spaces.
With over 5,500 experts, our local teams make the real difference by understanding individual estates and communities. Looking after thousands of NHS buildings means we've seen the full range of estates projects that our NHS needs. In fact, we've completed over 330 refurbishments or new builds in recent years - each one giving us new insights and ideas to help transform estates while keeping costs down and patients safe.
From estate strategy to town planning and cleaning, through to selling inefficient assets and reinvesting the proceeds, our end-to-end service can support every life stage of an NHS building. Saving significant costs and removing the hassle of managing multiple providers, so our customers can spend more time delivering the best patient care. Because we're part of the NHS, every penny stays within the health system and is reinvested across the NHS. That way we can continue to focus on delivering brilliant service and building an NHS estate that's fit for the future.
We embrace data and technology to empower our colleagues to enable excellent patient care. We are a digitally-enabled organisation, and every colleague has a vital role to play in driving positive change and innovation within our business. Data is an important asset, and we are using it to support decision making and enable operational excellence.
Our portfolio is one of the largest in the UK, comprising more than 3,000 properties with 7,000 tenants across England. At a total value of more than £3bn, this represents about 10% of the total NHS estate. Our properties range from listed buildings through to state-of-the-art integrated health campuses.
Our services
NHS Property Services acts as a key advisor to NHS organisations on all property matters so they can focus on what they do best - provide the vital services our communities need.
We:
Advise customers on how to get the most out of their property.
Optimise customers and the wider NHS' estate.
Invest in the estate through new buildings and refurbishments.
Develop new opportunities for the NHS estate.
Provide essential Facilities Management services to customers.
Overview - Digital Strategy Programme (DSP)
Projects
The Digital Strategy Programme brings together 3 projects that are evaluating process and technology requirements across the following:
People Project
Finance Project
Delivery (Property Management and Facilities Management)
Technology
NHSPS currently uses a set of systems across these areas
A central finance system
P2P systems
People systems
A Property Management system
A fixed asset system
A CAFM system
On top of this, we have a number of in-house solutions and Microsoft office tools that support our key processes across People, Finance, Estates Strategy, Property and Facilities Management
Requirements for change.
The Digital Strategy Programme has gathered a set of requirements covering the solution areas mentioned above and more.
We have structured the lots to allow multi-capability providers the opportunity to bid for multiple lots, while also allowing single-capability providers to bid for a single lot. We then intend to let the procurement process shape our future technology landscape by selecting the best-fit solutions based on colleague experience, customer experience, requirements satisfaction, strategic partnership, social value, and value for money.
We want to partner with organisations who have robust product roadmaps in place which showcase adoption of future technologies such as but not limited to, Artificial Intelligence, and can demonstrate delivery of previous roadmaps.
two.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months
60
This contract is subject to renewal
No
two.2.10) Information about variants
Variants will be accepted: Yes
two.2.11) Information about options
Options: Yes
Description of options
To be discussed during procurement
two.2) Description
two.2.1) Title
Workforce Management
Lot No
3
two.2.2) Additional CPV code(s)
- 48000000 - Software package and information systems
two.2.3) Place of performance
NUTS codes
- UKD3 - Greater Manchester
two.2.4) Description of the procurement
NHS Property Services (NHSPS) provides strategic estates services to help NHS organisations deliver the best patient care. Every day, we work hand in hand with Integrated Care Boards (ICB), Trusts, and GP practices across England to help them better assess, adapt and maintain around 3,000 buildings (approximately 10% of the NHS Estate) - safely and sustainably. As part of the NHS, we know how it works and understand the challenges our customers face. Whether that's negotiating funding or keeping buildings compliant, we help our customers navigate the system more easily. Last year, we unlocked more than £150 million for them to reinvest or reimagine their spaces.
With over 5,500 experts, our local teams make the real difference by understanding individual estates and communities. Looking after thousands of NHS buildings means we've seen the full range of estates projects that our NHS needs. In fact, we've completed over 330 refurbishments or new builds in recent years - each one giving us new insights and ideas to help transform estates while keeping costs down and patients safe.
From estate strategy to town planning and cleaning, through to selling inefficient assets and reinvesting the proceeds, our end-to-end service can support every life stage of an NHS building. Saving significant costs and removing the hassle of managing multiple providers, so our customers can spend more time delivering the best patient care. Because we're part of the NHS, every penny stays within the health system and is reinvested across the NHS. That way we can continue to focus on delivering brilliant service and building an NHS estate that's fit for the future.
We embrace data and technology to empower our colleagues to enable excellent patient care. We are a digitally-enabled organisation, and every colleague has a vital role to play in driving positive change and innovation within our business. Data is an important asset, and we are using it to support decision making and enable operational excellence.
Our portfolio is one of the largest in the UK, comprising more than 3,000 properties with 7,000 tenants across England. At a total value of more than £3bn, this represents about 10% of the total NHS estate. Our properties range from listed buildings through to state-of-the-art integrated health campuses.
Our services
NHS Property Services acts as a key advisor to NHS organisations on all property matters so they can focus on what they do best - provide the vital services our communities need.
We:
Advise customers on how to get the most out of their property.
Optimise customers and the wider NHS' estate.
Invest in the estate through new buildings and refurbishments.
Develop new opportunities for the NHS estate.
Provide essential Facilities Management services to customers.
Overview - Digital Strategy Programme (DSP)
Projects
The Digital Strategy Programme brings together 3 projects that are evaluating process and technology requirements across the following:
People Project
Finance Project
Delivery (Property Management and Facilities Management)
Technology
NHSPS currently uses a set of systems across these areas
A central finance system
P2P systems
People systems
A Property Management system
A fixed asset system
A CAFM system
On top of this, we have a number of in-house solutions and Microsoft office tools that support our key processes across People, Finance, Estates Strategy, Property and Facilities Management
Requirements for change.
The Digital Strategy Programme has gathered a set of requirements covering the solution areas mentioned above and more.
We have structured the lots to allow multi-capability providers the opportunity to bid for multiple lots, while also allowing single-capability providers to bid for a single lot. We then intend to let the procurement process shape our future technology landscape by selecting the best-fit solutions based on colleague experience, customer experience, requirements satisfaction, strategic partnership, social value, and value for money.
We want to partner with organisations who have robust product roadmaps in place which showcase adoption of future technologies such as but not limited to, Artificial Intelligence, and can demonstrate delivery of previous roadmaps.
two.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months
60
This contract is subject to renewal
No
two.2.10) Information about variants
Variants will be accepted: Yes
two.2.11) Information about options
Options: Yes
Description of options
to be discussed during procurement
two.2) Description
two.2.1) Title
HR
Lot No
4
two.2.2) Additional CPV code(s)
- 48000000 - Software package and information systems
two.2.3) Place of performance
NUTS codes
- UKD35 - Greater Manchester South East
two.2.4) Description of the procurement
NHS Property Services (NHSPS) provides strategic estates services to help NHS organisations deliver the best patient care. Every day, we work hand in hand with Integrated Care Boards (ICB), Trusts, and GP practices across England to help them better assess, adapt and maintain around 3,000 buildings (approximately 10% of the NHS Estate) - safely and sustainably. As part of the NHS, we know how it works and understand the challenges our customers face. Whether that's negotiating funding or keeping buildings compliant, we help our customers navigate the system more easily. Last year, we unlocked more than £150 million for them to reinvest or reimagine their spaces.
With over 5,500 experts, our local teams make the real difference by understanding individual estates and communities. Looking after thousands of NHS buildings means we've seen the full range of estates projects that our NHS needs. In fact, we've completed over 330 refurbishments or new builds in recent years - each one giving us new insights and ideas to help transform estates while keeping costs down and patients safe.
From estate strategy to town planning and cleaning, through to selling inefficient assets and reinvesting the proceeds, our end-to-end service can support every life stage of an NHS building. Saving significant costs and removing the hassle of managing multiple providers, so our customers can spend more time delivering the best patient care. Because we're part of the NHS, every penny stays within the health system and is reinvested across the NHS. That way we can continue to focus on delivering brilliant service and building an NHS estate that's fit for the future.
We embrace data and technology to empower our colleagues to enable excellent patient care. We are a digitally-enabled organisation, and every colleague has a vital role to play in driving positive change and innovation within our business. Data is an important asset, and we are using it to support decision making and enable operational excellence.
Our portfolio is one of the largest in the UK, comprising more than 3,000 properties with 7,000 tenants across England. At a total value of more than £3bn, this represents about 10% of the total NHS estate. Our properties range from listed buildings through to state-of-the-art integrated health campuses.
Our services
NHS Property Services acts as a key advisor to NHS organisations on all property matters so they can focus on what they do best - provide the vital services our communities need.
We:
Advise customers on how to get the most out of their property.
Optimise customers and the wider NHS' estate.
Invest in the estate through new buildings and refurbishments.
Develop new opportunities for the NHS estate.
Provide essential Facilities Management services to customers.
Overview - Digital Strategy Programme (DSP)
Projects
The Digital Strategy Programme brings together 3 projects that are evaluating process and technology requirements across the following:
People Project
Finance Project
Delivery (Property Management and Facilities Management)
Technology
NHSPS currently uses a set of systems across these areas
A central finance system
P2P systems
People systems
A Property Management system
A fixed asset system
A CAFM system
On top of this, we have a number of in-house solutions and Microsoft office tools that support our key processes across People, Finance, Estates Strategy, Property and Facilities Management
Requirements for change.
The Digital Strategy Programme has gathered a set of requirements covering the solution areas mentioned above and more.
We have structured the lots to allow multi-capability providers the opportunity to bid for multiple lots, while also allowing single-capability providers to bid for a single lot. We then intend to let the procurement process shape our future technology landscape by selecting the best-fit solutions based on colleague experience, customer experience, requirements satisfaction, strategic partnership, social value, and value for money.
We want to partner with organisations who have robust product roadmaps in place which showcase adoption of future technologies such as but not limited to, Artificial Intelligence, and can demonstrate delivery of previous roadmaps.
two.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months
60
This contract is subject to renewal
No
two.2.10) Information about variants
Variants will be accepted: Yes
two.2.11) Information about options
Options: Yes
Description of options
To be discussed during procurement
two.2) Description
two.2.1) Title
Recruitment and Onboarding
Lot No
5
two.2.2) Additional CPV code(s)
- 48000000 - Software package and information systems
two.2.3) Place of performance
NUTS codes
- UKD35 - Greater Manchester South East
two.2.4) Description of the procurement
NHS Property Services (NHSPS) provides strategic estates services to help NHS organisations deliver the best patient care. Every day, we work hand in hand with Integrated Care Boards (ICB), Trusts, and GP practices across England to help them better assess, adapt and maintain around 3,000 buildings (approximately 10% of the NHS Estate) - safely and sustainably. As part of the NHS, we know how it works and understand the challenges our customers face. Whether that's negotiating funding or keeping buildings compliant, we help our customers navigate the system more easily. Last year, we unlocked more than £150 million for them to reinvest or reimagine their spaces.
With over 5,500 experts, our local teams make the real difference by understanding individual estates and communities. Looking after thousands of NHS buildings means we've seen the full range of estates projects that our NHS needs. In fact, we've completed over 330 refurbishments or new builds in recent years - each one giving us new insights and ideas to help transform estates while keeping costs down and patients safe.
From estate strategy to town planning and cleaning, through to selling inefficient assets and reinvesting the proceeds, our end-to-end service can support every life stage of an NHS building. Saving significant costs and removing the hassle of managing multiple providers, so our customers can spend more time delivering the best patient care. Because we're part of the NHS, every penny stays within the health system and is reinvested across the NHS. That way we can continue to focus on delivering brilliant service and building an NHS estate that's fit for the future.
We embrace data and technology to empower our colleagues to enable excellent patient care. We are a digitally-enabled organisation, and every colleague has a vital role to play in driving positive change and innovation within our business. Data is an important asset, and we are using it to support decision making and enable operational excellence.
Our portfolio is one of the largest in the UK, comprising more than 3,000 properties with 7,000 tenants across England. At a total value of more than £3bn, this represents about 10% of the total NHS estate. Our properties range from listed buildings through to state-of-the-art integrated health campuses.
Our services
NHS Property Services acts as a key advisor to NHS organisations on all property matters so they can focus on what they do best - provide the vital services our communities need.
We:
Advise customers on how to get the most out of their property.
Optimise customers and the wider NHS' estate.
Invest in the estate through new buildings and refurbishments.
Develop new opportunities for the NHS estate.
Provide essential Facilities Management services to customers.
Overview - Digital Strategy Programme (DSP)
Projects
The Digital Strategy Programme brings together 3 projects that are evaluating process and technology requirements across the following:
People Project
Finance Project
Delivery (Property Management and Facilities Management)
Technology
NHSPS currently uses a set of systems across these areas
A central finance system
P2P systems
People systems
A Property Management system
A fixed asset system
A CAFM system
On top of this, we have a number of in-house solutions and Microsoft office tools that support our key processes across People, Finance, Estates Strategy, Property and Facilities Management
Requirements for change.
The Digital Strategy Programme has gathered a set of requirements covering the solution areas mentioned above and more.
We have structured the lots to allow multi-capability providers the opportunity to bid for multiple lots, while also allowing single-capability providers to bid for a single lot. We then intend to let the procurement process shape our future technology landscape by selecting the best-fit solutions based on colleague experience, customer experience, requirements satisfaction, strategic partnership, social value, and value for money.
We want to partner with organisations who have robust product roadmaps in place which showcase adoption of future technologies such as but not limited to, Artificial Intelligence, and can demonstrate delivery of previous roadmaps.
two.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months
60
This contract is subject to renewal
No
two.2.10) Information about variants
Variants will be accepted: Yes
two.2.11) Information about options
Options: Yes
Description of options
To be discussed during Procurement
two.2) Description
two.2.1) Title
Learning
Lot No
6
two.2.2) Additional CPV code(s)
- 48000000 - Software package and information systems
two.2.3) Place of performance
NUTS codes
- UKD35 - Greater Manchester South East
two.2.4) Description of the procurement
NHS Property Services (NHSPS) provides strategic estates services to help NHS organisations deliver the best patient care. Every day, we work hand in hand with Integrated Care Boards (ICB), Trusts, and GP practices across England to help them better assess, adapt and maintain around 3,000 buildings (approximately 10% of the NHS Estate) - safely and sustainably. As part of the NHS, we know how it works and understand the challenges our customers face. Whether that's negotiating funding or keeping buildings compliant, we help our customers navigate the system more easily. Last year, we unlocked more than £150 million for them to reinvest or reimagine their spaces.
With over 5,500 experts, our local teams make the real difference by understanding individual estates and communities. Looking after thousands of NHS buildings means we've seen the full range of estates projects that our NHS needs. In fact, we've completed over 330 refurbishments or new builds in recent years - each one giving us new insights and ideas to help transform estates while keeping costs down and patients safe.
From estate strategy to town planning and cleaning, through to selling inefficient assets and reinvesting the proceeds, our end-to-end service can support every life stage of an NHS building. Saving significant costs and removing the hassle of managing multiple providers, so our customers can spend more time delivering the best patient care. Because we're part of the NHS, every penny stays within the health system and is reinvested across the NHS. That way we can continue to focus on delivering brilliant service and building an NHS estate that's fit for the future.
We embrace data and technology to empower our colleagues to enable excellent patient care. We are a digitally-enabled organisation, and every colleague has a vital role to play in driving positive change and innovation within our business. Data is an important asset, and we are using it to support decision making and enable operational excellence.
Our portfolio is one of the largest in the UK, comprising more than 3,000 properties with 7,000 tenants across England. At a total value of more than £3bn, this represents about 10% of the total NHS estate. Our properties range from listed buildings through to state-of-the-art integrated health campuses.
Our services
NHS Property Services acts as a key advisor to NHS organisations on all property matters so they can focus on what they do best - provide the vital services our communities need.
We:
Advise customers on how to get the most out of their property.
Optimise customers and the wider NHS' estate.
Invest in the estate through new buildings and refurbishments.
Develop new opportunities for the NHS estate.
Provide essential Facilities Management services to customers.
Overview - Digital Strategy Programme (DSP)
Projects
The Digital Strategy Programme brings together 3 projects that are evaluating process and technology requirements across the following:
People Project
Finance Project
Delivery (Property Management and Facilities Management)
Technology
NHSPS currently uses a set of systems across these areas
A central finance system
P2P systems
People systems
A Property Management system
A fixed asset system
A CAFM system
On top of this, we have a number of in-house solutions and Microsoft office tools that support our key processes across People, Finance, Estates Strategy, Property and Facilities Management
Requirements for change.
The Digital Strategy Programme has gathered a set of requirements covering the solution areas mentioned above and more.
We have structured the lots to allow multi-capability providers the opportunity to bid for multiple lots, while also allowing single-capability providers to bid for a single lot. We then intend to let the procurement process shape our future technology landscape by selecting the best-fit solutions based on colleague experience, customer experience, requirements satisfaction, strategic partnership, social value, and value for money.
We want to partner with organisations who have robust product roadmaps in place which showcase adoption of future technologies such as but not limited to, Artificial Intelligence, and can demonstrate delivery of previous roadmaps.
two.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months
60
This contract is subject to renewal
No
two.2.10) Information about variants
Variants will be accepted: Yes
two.2.11) Information about options
Options: Yes
Description of options
To be discussed during Procurement
two.2) Description
two.2.1) Title
Pay and Reward
Lot No
7
two.2.2) Additional CPV code(s)
- 48000000 - Software package and information systems
two.2.3) Place of performance
NUTS codes
- UKD35 - Greater Manchester South East
two.2.4) Description of the procurement
NHS Property Services (NHSPS) provides strategic estates services to help NHS organisations deliver the best patient care. Every day, we work hand in hand with Integrated Care Boards (ICB), Trusts, and GP practices across England to help them better assess, adapt and maintain around 3,000 buildings (approximately 10% of the NHS Estate) - safely and sustainably. As part of the NHS, we know how it works and understand the challenges our customers face. Whether that's negotiating funding or keeping buildings compliant, we help our customers navigate the system more easily. Last year, we unlocked more than £150 million for them to reinvest or reimagine their spaces.
With over 5,500 experts, our local teams make the real difference by understanding individual estates and communities. Looking after thousands of NHS buildings means we've seen the full range of estates projects that our NHS needs. In fact, we've completed over 330 refurbishments or new builds in recent years - each one giving us new insights and ideas to help transform estates while keeping costs down and patients safe.
From estate strategy to town planning and cleaning, through to selling inefficient assets and reinvesting the proceeds, our end-to-end service can support every life stage of an NHS building. Saving significant costs and removing the hassle of managing multiple providers, so our customers can spend more time delivering the best patient care. Because we're part of the NHS, every penny stays within the health system and is reinvested across the NHS. That way we can continue to focus on delivering brilliant service and building an NHS estate that's fit for the future.
We embrace data and technology to empower our colleagues to enable excellent patient care. We are a digitally-enabled organisation, and every colleague has a vital role to play in driving positive change and innovation within our business. Data is an important asset, and we are using it to support decision making and enable operational excellence.
Our portfolio is one of the largest in the UK, comprising more than 3,000 properties with 7,000 tenants across England. At a total value of more than £3bn, this represents about 10% of the total NHS estate. Our properties range from listed buildings through to state-of-the-art integrated health campuses.
Our services
NHS Property Services acts as a key advisor to NHS organisations on all property matters so they can focus on what they do best - provide the vital services our communities need.
We:
Advise customers on how to get the most out of their property.
Optimise customers and the wider NHS' estate.
Invest in the estate through new buildings and refurbishments.
Develop new opportunities for the NHS estate.
Provide essential Facilities Management services to customers.
Overview - Digital Strategy Programme (DSP)
Projects
The Digital Strategy Programme brings together 3 projects that are evaluating process and technology requirements across the following:
People Project
Finance Project
Delivery (Property Management and Facilities Management)
Technology
NHSPS currently uses a set of systems across these areas
A central finance system
P2P systems
People systems
A Property Management system
A fixed asset system
A CAFM system
On top of this, we have a number of in-house solutions and Microsoft office tools that support our key processes across People, Finance, Estates Strategy, Property and Facilities Management
Requirements for change.
The Digital Strategy Programme has gathered a set of requirements covering the solution areas mentioned above and more.
We have structured the lots to allow multi-capability providers the opportunity to bid for multiple lots, while also allowing single-capability providers to bid for a single lot. We then intend to let the procurement process shape our future technology landscape by selecting the best-fit solutions based on colleague experience, customer experience, requirements satisfaction, strategic partnership, social value, and value for money.
We want to partner with organisations who have robust product roadmaps in place which showcase adoption of future technologies such as but not limited to, Artificial Intelligence, and can demonstrate delivery of previous roadmaps.
two.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months
60
This contract is subject to renewal
No
two.2.10) Information about variants
Variants will be accepted: Yes
two.2.11) Information about options
Options: Yes
Description of options
To be Discussed during Procurement
two.2) Description
two.2.1) Title
Colleague Survey
Lot No
8
two.2.2) Additional CPV code(s)
- 48000000 - Software package and information systems
two.2.3) Place of performance
NUTS codes
- UKD35 - Greater Manchester South East
two.2.4) Description of the procurement
NHS Property Services (NHSPS) provides strategic estates services to help NHS organisations deliver the best patient care. Every day, we work hand in hand with Integrated Care Boards (ICB), Trusts, and GP practices across England to help them better assess, adapt and maintain around 3,000 buildings (approximately 10% of the NHS Estate) - safely and sustainably. As part of the NHS, we know how it works and understand the challenges our customers face. Whether that's negotiating funding or keeping buildings compliant, we help our customers navigate the system more easily. Last year, we unlocked more than £150 million for them to reinvest or reimagine their spaces.
With over 5,500 experts, our local teams make the real difference by understanding individual estates and communities. Looking after thousands of NHS buildings means we've seen the full range of estates projects that our NHS needs. In fact, we've completed over 330 refurbishments or new builds in recent years - each one giving us new insights and ideas to help transform estates while keeping costs down and patients safe.
From estate strategy to town planning and cleaning, through to selling inefficient assets and reinvesting the proceeds, our end-to-end service can support every life stage of an NHS building. Saving significant costs and removing the hassle of managing multiple providers, so our customers can spend more time delivering the best patient care. Because we're part of the NHS, every penny stays within the health system and is reinvested across the NHS. That way we can continue to focus on delivering brilliant service and building an NHS estate that's fit for the future.
We embrace data and technology to empower our colleagues to enable excellent patient care. We are a digitally-enabled organisation, and every colleague has a vital role to play in driving positive change and innovation within our business. Data is an important asset, and we are using it to support decision making and enable operational excellence.
Our portfolio is one of the largest in the UK, comprising more than 3,000 properties with 7,000 tenants across England. At a total value of more than £3bn, this represents about 10% of the total NHS estate. Our properties range from listed buildings through to state-of-the-art integrated health campuses.
Our services
NHS Property Services acts as a key advisor to NHS organisations on all property matters so they can focus on what they do best - provide the vital services our communities need.
We:
Advise customers on how to get the most out of their property.
Optimise customers and the wider NHS' estate.
Invest in the estate through new buildings and refurbishments.
Develop new opportunities for the NHS estate.
Provide essential Facilities Management services to customers.
Overview - Digital Strategy Programme (DSP)
Projects
The Digital Strategy Programme brings together 3 projects that are evaluating process and technology requirements across the following:
People Project
Finance Project
Delivery (Property Management and Facilities Management)
Technology
NHSPS currently uses a set of systems across these areas
A central finance system
P2P systems
People systems
A Property Management system
A fixed asset system
A CAFM system
On top of this, we have a number of in-house solutions and Microsoft office tools that support our key processes across People, Finance, Estates Strategy, Property and Facilities Management
Requirements for change.
The Digital Strategy Programme has gathered a set of requirements covering the solution areas mentioned above and more.
We have structured the lots to allow multi-capability providers the opportunity to bid for multiple lots, while also allowing single-capability providers to bid for a single lot. We then intend to let the procurement process shape our future technology landscape by selecting the best-fit solutions based on colleague experience, customer experience, requirements satisfaction, strategic partnership, social value, and value for money.
We want to partner with organisations who have robust product roadmaps in place which showcase adoption of future technologies such as but not limited to, Artificial Intelligence, and can demonstrate delivery of previous roadmaps.
two.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months
60
This contract is subject to renewal
No
two.2.10) Information about variants
Variants will be accepted: Yes
two.2.11) Information about options
Options: Yes
Description of options
To be discussed during Procurement
two.2) Description
two.2.1) Title
Case Management
Lot No
9
two.2.2) Additional CPV code(s)
- 48000000 - Software package and information systems
two.2.3) Place of performance
NUTS codes
- UKD35 - Greater Manchester South East
two.2.4) Description of the procurement
NHS Property Services (NHSPS) provides strategic estates services to help NHS organisations deliver the best patient care. Every day, we work hand in hand with Integrated Care Boards (ICB), Trusts, and GP practices across England to help them better assess, adapt and maintain around 3,000 buildings (approximately 10% of the NHS Estate) - safely and sustainably. As part of the NHS, we know how it works and understand the challenges our customers face. Whether that's negotiating funding or keeping buildings compliant, we help our customers navigate the system more easily. Last year, we unlocked more than £150 million for them to reinvest or reimagine their spaces.
With over 5,500 experts, our local teams make the real difference by understanding individual estates and communities. Looking after thousands of NHS buildings means we've seen the full range of estates projects that our NHS needs. In fact, we've completed over 330 refurbishments or new builds in recent years - each one giving us new insights and ideas to help transform estates while keeping costs down and patients safe.
From estate strategy to town planning and cleaning, through to selling inefficient assets and reinvesting the proceeds, our end-to-end service can support every life stage of an NHS building. Saving significant costs and removing the hassle of managing multiple providers, so our customers can spend more time delivering the best patient care. Because we're part of the NHS, every penny stays within the health system and is reinvested across the NHS. That way we can continue to focus on delivering brilliant service and building an NHS estate that's fit for the future.
We embrace data and technology to empower our colleagues to enable excellent patient care. We are a digitally-enabled organisation, and every colleague has a vital role to play in driving positive change and innovation within our business. Data is an important asset, and we are using it to support decision making and enable operational excellence.
Our portfolio is one of the largest in the UK, comprising more than 3,000 properties with 7,000 tenants across England. At a total value of more than £3bn, this represents about 10% of the total NHS estate. Our properties range from listed buildings through to state-of-the-art integrated health campuses.
Our services
NHS Property Services acts as a key advisor to NHS organisations on all property matters so they can focus on what they do best - provide the vital services our communities need.
We:
Advise customers on how to get the most out of their property.
Optimise customers and the wider NHS' estate.
Invest in the estate through new buildings and refurbishments.
Develop new opportunities for the NHS estate.
Provide essential Facilities Management services to customers.
Overview - Digital Strategy Programme (DSP)
Projects
The Digital Strategy Programme brings together 3 projects that are evaluating process and technology requirements across the following:
People Project
Finance Project
Delivery (Property Management and Facilities Management)
Technology
NHSPS currently uses a set of systems across these areas
A central finance system
P2P systems
People systems
A Property Management system
A fixed asset system
A CAFM system
On top of this, we have a number of in-house solutions and Microsoft office tools that support our key processes across People, Finance, Estates Strategy, Property and Facilities Management
Requirements for change.
The Digital Strategy Programme has gathered a set of requirements covering the solution areas mentioned above and more.
We have structured the lots to allow multi-capability providers the opportunity to bid for multiple lots, while also allowing single-capability providers to bid for a single lot. We then intend to let the procurement process shape our future technology landscape by selecting the best-fit solutions based on colleague experience, customer experience, requirements satisfaction, strategic partnership, social value, and value for money.
We want to partner with organisations who have robust product roadmaps in place which showcase adoption of future technologies such as but not limited to, Artificial Intelligence, and can demonstrate delivery of previous roadmaps.
two.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months
60
This contract is subject to renewal
No
two.2.10) Information about variants
Variants will be accepted: Yes
two.2.11) Information about options
Options: Yes
Description of options
To be discussed during procurement
two.2) Description
two.2.1) Title
Finance
Lot No
10
two.2.2) Additional CPV code(s)
- 48000000 - Software package and information systems
two.2.3) Place of performance
NUTS codes
- UKD35 - Greater Manchester South East
two.2.4) Description of the procurement
NHS Property Services (NHSPS) provides strategic estates services to help NHS organisations deliver the best patient care. Every day, we work hand in hand with Integrated Care Boards (ICB), Trusts, and GP practices across England to help them better assess, adapt and maintain around 3,000 buildings (approximately 10% of the NHS Estate) - safely and sustainably. As part of the NHS, we know how it works and understand the challenges our customers face. Whether that's negotiating funding or keeping buildings compliant, we help our customers navigate the system more easily. Last year, we unlocked more than £150 million for them to reinvest or reimagine their spaces.
With over 5,500 experts, our local teams make the real difference by understanding individual estates and communities. Looking after thousands of NHS buildings means we've seen the full range of estates projects that our NHS needs. In fact, we've completed over 330 refurbishments or new builds in recent years - each one giving us new insights and ideas to help transform estates while keeping costs down and patients safe.
From estate strategy to town planning and cleaning, through to selling inefficient assets and reinvesting the proceeds, our end-to-end service can support every life stage of an NHS building. Saving significant costs and removing the hassle of managing multiple providers, so our customers can spend more time delivering the best patient care. Because we're part of the NHS, every penny stays within the health system and is reinvested across the NHS. That way we can continue to focus on delivering brilliant service and building an NHS estate that's fit for the future.
We embrace data and technology to empower our colleagues to enable excellent patient care. We are a digitally-enabled organisation, and every colleague has a vital role to play in driving positive change and innovation within our business. Data is an important asset, and we are using it to support decision making and enable operational excellence.
Our portfolio is one of the largest in the UK, comprising more than 3,000 properties with 7,000 tenants across England. At a total value of more than £3bn, this represents about 10% of the total NHS estate. Our properties range from listed buildings through to state-of-the-art integrated health campuses.
Our services
NHS Property Services acts as a key advisor to NHS organisations on all property matters so they can focus on what they do best - provide the vital services our communities need.
We:
Advise customers on how to get the most out of their property.
Optimise customers and the wider NHS' estate.
Invest in the estate through new buildings and refurbishments.
Develop new opportunities for the NHS estate.
Provide essential Facilities Management services to customers.
Overview - Digital Strategy Programme (DSP)
Projects
The Digital Strategy Programme brings together 3 projects that are evaluating process and technology requirements across the following:
People Project
Finance Project
Delivery (Property Management and Facilities Management)
Technology
NHSPS currently uses a set of systems across these areas
A central finance system
P2P systems
People systems
A Property Management system
A fixed asset system
A CAFM system
On top of this, we have a number of in-house solutions and Microsoft office tools that support our key processes across People, Finance, Estates Strategy, Property and Facilities Management
Requirements for change.
The Digital Strategy Programme has gathered a set of requirements covering the solution areas mentioned above and more.
We have structured the lots to allow multi-capability providers the opportunity to bid for multiple lots, while also allowing single-capability providers to bid for a single lot. We then intend to let the procurement process shape our future technology landscape by selecting the best-fit solutions based on colleague experience, customer experience, requirements satisfaction, strategic partnership, social value, and value for money.
We want to partner with organisations who have robust product roadmaps in place which showcase adoption of future technologies such as but not limited to, Artificial Intelligence, and can demonstrate delivery of previous roadmaps.
two.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months
60
This contract is subject to renewal
No
two.2.10) Information about variants
Variants will be accepted: Yes
two.2.11) Information about options
Options: Yes
Description of options
To be discussed during Procurement
two.2) Description
two.2.1) Title
Procurement
Lot No
11
two.2.2) Additional CPV code(s)
- 48000000 - Software package and information systems
two.2.3) Place of performance
NUTS codes
- UKD35 - Greater Manchester South East
two.2.4) Description of the procurement
NHS Property Services (NHSPS) provides strategic estates services to help NHS organisations deliver the best patient care. Every day, we work hand in hand with Integrated Care Boards (ICB), Trusts, and GP practices across England to help them better assess, adapt and maintain around 3,000 buildings (approximately 10% of the NHS Estate) - safely and sustainably. As part of the NHS, we know how it works and understand the challenges our customers face. Whether that's negotiating funding or keeping buildings compliant, we help our customers navigate the system more easily. Last year, we unlocked more than £150 million for them to reinvest or reimagine their spaces.
With over 5,500 experts, our local teams make the real difference by understanding individual estates and communities. Looking after thousands of NHS buildings means we've seen the full range of estates projects that our NHS needs. In fact, we've completed over 330 refurbishments or new builds in recent years - each one giving us new insights and ideas to help transform estates while keeping costs down and patients safe.
From estate strategy to town planning and cleaning, through to selling inefficient assets and reinvesting the proceeds, our end-to-end service can support every life stage of an NHS building. Saving significant costs and removing the hassle of managing multiple providers, so our customers can spend more time delivering the best patient care. Because we're part of the NHS, every penny stays within the health system and is reinvested across the NHS. That way we can continue to focus on delivering brilliant service and building an NHS estate that's fit for the future.
We embrace data and technology to empower our colleagues to enable excellent patient care. We are a digitally-enabled organisation, and every colleague has a vital role to play in driving positive change and innovation within our business. Data is an important asset, and we are using it to support decision making and enable operational excellence.
Our portfolio is one of the largest in the UK, comprising more than 3,000 properties with 7,000 tenants across England. At a total value of more than £3bn, this represents about 10% of the total NHS estate. Our properties range from listed buildings through to state-of-the-art integrated health campuses.
Our services
NHS Property Services acts as a key advisor to NHS organisations on all property matters so they can focus on what they do best - provide the vital services our communities need.
We:
Advise customers on how to get the most out of their property.
Optimise customers and the wider NHS' estate.
Invest in the estate through new buildings and refurbishments.
Develop new opportunities for the NHS estate.
Provide essential Facilities Management services to customers.
Overview - Digital Strategy Programme (DSP)
Projects
The Digital Strategy Programme brings together 3 projects that are evaluating process and technology requirements across the following:
People Project
Finance Project
Delivery (Property Management and Facilities Management)
Technology
NHSPS currently uses a set of systems across these areas
A central finance system
P2P systems
People systems
A Property Management system
A fixed asset system
A CAFM system
On top of this, we have a number of in-house solutions and Microsoft office tools that support our key processes across People, Finance, Estates Strategy, Property and Facilities Management
Requirements for change.
The Digital Strategy Programme has gathered a set of requirements covering the solution areas mentioned above and more.
We have structured the lots to allow multi-capability providers the opportunity to bid for multiple lots, while also allowing single-capability providers to bid for a single lot. We then intend to let the procurement process shape our future technology landscape by selecting the best-fit solutions based on colleague experience, customer experience, requirements satisfaction, strategic partnership, social value, and value for money.
We want to partner with organisations who have robust product roadmaps in place which showcase adoption of future technologies such as but not limited to, Artificial Intelligence, and can demonstrate delivery of previous roadmaps.
two.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months
60
This contract is subject to renewal
No
two.2.10) Information about variants
Variants will be accepted: Yes
two.2.11) Information about options
Options: Yes
Description of options
To be Discussed during Procurement
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Competitive procedure with negotiation
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
four.2) Administrative information
four.2.2) Time limit for receipt of tenders or requests to participate
Date
11 February 2025
Local time
12:00pm
four.2.4) Languages in which tenders or requests to participate may be submitted
English
four.2.6) Minimum time frame during which the tenderer must maintain the tender
Duration in months: 90 (from the date stated for receipt of tender)
Section six. Complementary information
six.1) Information about recurrence
This is a recurrent procurement: No
six.4) Procedures for review
six.4.1) Review body
Department of Health
London
Country
United Kingdom