Section one: Contracting authority/entity
one.1) Name and addresses
MHRA
10 South Colonnade
London
E14 4PU
Contact
Purchasing
Country
United Kingdom
Region code
UK - United Kingdom
National registration number
MHRA
Internet address(es)
Main address
https://www.gov.uk/government/organisations/medicines-and-healthcare-products-regulatory-agency
Buyer's address
https://www.gov.uk/government/organisations/medicines-and-healthcare-products-regulatory-agency
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Support for Delivering Safety Communications for MHRA
Reference number
C327833
two.1.2) Main CPV code
- 79342000 - Marketing services
two.1.3) Type of contract
Services
two.1.4) Short description
The objective of this Procurement Call for Competition is to award one Contract to support delivery of the MHRA’s communications to healthcare professionals (HCPs), and facilitate improved safety communications including optimising engagement rates and reach.
The MHRA seeks the appointment of a Supplier who has experience of and expertise in (Technical and Professional ability):
- issuing broad email campaigns to a large audience including but not limited to NHS email addresses.
(Please note, the Supplier would need to own or have access to the email addresses/contacts for a range of HCPs as the MHRA cannot provide any contact/subscription details - our expectation of the extent of the database is that it can reach more than 100,000 HCPs across the UK and disciplines/specialisms; good representation across the healthcare sector)
- maintaining contact details to ensure up-to-date, and seeking to expand the contacts database.
- formatting and dispatching communications/emails (including ability to deal with NHS firewall/security challenges).
The Contract shall run for a period of three years (Initial Term) with provision for optional extension(s) up to a maximum period of six years (subject to earlier termination).
Section six. Complementary information
six.6) Original notice reference
Notice number: 2025/S 000-000757
Section seven. Changes
seven.1.2) Text to be corrected in the original notice
Section number
II.2.7.4
Instead of
Text
16 March 2031
Read
Text
16 March 2028
Section number
II.2.7.5
Instead of
Text
No
Read
Text
Yes